7
TROUBLE SHOOTING GUIDE
If you experience difficulties with the appliance, please check the suggestions below before contacting
customer services on 01473 271272:
Problem
Possible Cause
Possible Solution
The red indicator lights up when
the dehumidifier is connected
to power.
The water tank is full.
Turn off the power, empty the
water tank and insert back into
the appliance.
The float inside the water
tank has become jammed or is
obstructed.
Turn off the power, take out
the water tank and remove
the drain cover. Remove
anything obstructing the float
before replacing the cover and
repositioning the water tank
inside the appliance.
The dehumidifier is not working There is no power supply to the
appliance.
Make sure the power adapter is
plugged into both the machine
and the wall socket, and that the
unit is turned on.
DC switch is off.
Turn the switch on.
The air outlet is blocked.
Ensure there is at least
10cm clearance around the
dehumidifier at all times whilst
the unit is in operation.
Summary of Contents for IG9801
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