15
TROUBLE SHOOTING GUIDE
If you experience difficulties with the appliance, please check the suggestions below
before contacting customer services on 01473 271272:
Problem
Possible Cause
Possible Solution
The appliance does not work.
Not properly plugged into the
mains wall socket.
Plug in firmly.
No electricity in the mains
wall socket.
Check fuse or breaker.
The door is not closed
properly.
Make sure the door is
properly aligned and creates a
seal around the door.
The appliance is making a lot
of noise.
The pipe work is touching the
wall or skirting board.
Pull the appliance forward so
it does not touch the wall or
skirting board.
The appliance has not been
levelled properly.
Adjust the feet at the front of
the appliance, ensuring they
are in firm contact with the
floor.
The temperature in the
freezer is too warm.
The thermostat is set too high
for the environment.
Turn the thermostat to a
higher setting.
The appliance is too close to a
heat source.
Move the appliance away from
the heat source and out of
direct sunlight.
There is not enough
ventilation around the
appliance.
Ensure there is a minimum
gap of 10mm at each side and
30mm above the appliance.
The door is not closed
properly.
Ensure that the door is
properly closed and the seal is
not damaged.
There is water underneath on
the floor.
There is something touching
the interior back wall of the
appliance.
Ensure no foods are touching
the interior back wall of the
appliance.
