11
Guarantee Information
This product is guaranteed for a period of 12 months from the date of purchase against mechanical and
electrical defects.
You can extend your warranty for a further 12 months by registering your product online. Visit
www.igenix.co.uk to register your extended warranty.
(Product must be registered within 30 days of purchase)
The warranty does not cover consumable parts that require replacement under normal use or accessories.
This includes shelving, drawers and ice cube trays.
If your freezer becomes faulty within the guarantee period please contact our customer service department
on 01473 271 272 or write to us at the address detailed on page 2.
Please quote the model number which begins
IG
, the ‘Batch Number’ beginning
‘5’
and give details of the
exact fault.
We will then decide whether to repair or replace the item.
You will be required to return a copy of your proof of purchase.
Please retain your original.
If an item is replaced within the guarantee period, the guarantee for the replacement item will be calculated
from the purchase date of the original.
Before calling the Customer Service number please ensure you have checked the Troubleshooting
guide on Page 8 & 9.
This product is for domestic household use only. To qualify for the guarantee the product must have
been used according to the instructions in the User Manual. Any misuse of the product will result in
the warranty being void.
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel:
01473 271 272
Fax:
01473 270 733
Email:
Website:
www.igenix.co.uk
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original
