13
TROUBLESHOOTING
If your refrigerator is not working properly, it may be a minor problem, therefore
check the following.
The appliance does not operate, Check if;
• There is a power failure,
• The mains plug is not properly plugged in, or is loose
• The thermostat setting is on position “OFF”,
• The socket is defective. To check this, plug in another appliance that you know
which is working into the same socket.
The appliance performs poorly; Check if;
• You have overloaded the appliance,
• The doors are not closed perfectly,
• There are not enough ventilation ducts on the kitchen unit as mentioned in
the Installation Manual.
If there is noise;
The cooling gas which circulates in the refrigerator circuit may make a slight
noise (bubbling sound) even when the compressor is not running. Do not worry,
this is quite normal. If these sounds are different check if;
• The appliance is installed firmly as described in the Installation Manual.
• The objects on the appliance are vibrating.
If there is water in the lower part of the refrigerator;
Check if;
The drain hole for defrost water is not clogged (use defrost drain plug to clean
the drain hole).
If you are having problems with your appliance, please use our troubleshooting
guide below. If you are unable to resolve the issue using this guide please ring our
Customer Service Department on
01473 271272. Please have the model code and purchase information available.
Appliance does
not work
Mains plug is not plugged in
or is loose
Insert mains plug.
Fuse has blown or is defective
Check fuse, replace if necessary.
Socket is defective
Mains malfunctions are to be
corrected by an electrician.
Temperature is set too cold or the
appliance runs at Super modes
Turn the temperature regulation
knob to a warmer setting
temporarily.
Appliance is not level.
Re-adjust the feet.
The appliance is touching the
wall or other objects.
Move the appliance slightly.
Fault
Possible cause
Solution
Appliance freezes or
cools too much
Unusual noises
