WMS-2208R WEB MAIL SERVER SERVICE MANUAL
Chapter 3
TROUBLESHOOTING
Introduction
Who Should Perform Repairs
Repair Level Supported
Using this Document
Obtaining Replacement Parts
Troubleshooting Guide
Introduction
This chapter provides information for troubleshooting WMS-2208R and helping
you to isolate a failure to the power adapter, the MailWare flash module, the
case fan, the LCD module, the hard disks and the main board. A troubleshooting
guide is also provided; it lists possible problems, along with probable causes,
and recommended actions on how to correct each problem.
Note: For system manufactured after November 10, 2003, the system
firmware is stored at MailWare flash module (DOM) instead of
on-board flash. Please be noticed about this change when servicing.
Who Should Perform Repairs
Only qualified service personnel should remove and replace any components of
WMS-2208R. Repairs to the WMS-2208R are limited to the repair level identified
in the following paragraph.
Repair Level Supported
The WMS-2208R has the following replaceable components:
The WMS-2208R main board
The front panel assembly, including the LCD module
The MailWare flash module (DOM, for system manufactured after November
10, 2003)
The top cover
The case fan
The power adapter
IEI CONFIDENTIAL
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