Section 4: Troubleshooting IEI MiniMax 3 Installation/Programming Manual
Section 4: Troubleshooting
The following section contains information on troubleshooting and performing the keypad self-test.
4.1 Troubleshooting Chart
Table 7: Troubleshooting Chart
Max 3 Backplane
Symptom
Probable Solution
LED 1 is not lit.
1. Disconnect the transformer from the Backplane and read the AC output.
2. Verify the AC output from the transformer is 16.5 VAC
If the transformer reads
16.5 VAC and LED 1 is not
lit.
1. Unplug the transformer from the electrical outlet.
2. Reconnect the transformer to the Backplane.
3. Confirm you have solid connections on the TS2 Terminal Block.
4. Plug transformer back into electrical outlet.
5. If problem persists CALL IEI TECH SUPPORT.
If the transformer does not
read 16.5 VAC.
1. Unplug the transformer from the electrical outlet.
2. Read the AC output from the electrical outlet and verify that 110-120 VAC is
present.
3. If this voltage is not present, consult an electrician.
Max 3 Door Control Module
Symptom
Probable Solution
LED 4 is not lit
1. This indicates that the BLACK and RED lines going to the Front End Reader may
be shorted or the Front End is drawing too much current.
2. Disconnect the Front End Reader and see if LED 4 turns on. If LED 4 does not
illuminate there may be a problem on your Max 3 Module.
3. CALL IEI TECH SUPPORT.
4.2 Keypad Self-Test
The keypad self-test is used to verify all the keys are operating correctly. To perform the keypad self-test enter:
7890#1234568
on the
keypad for each module outside of program mode. Once completed the bi-color and yellow LEDs alternate followed by 3 beeps, then
the red LED turns on solid again.
4.3 Front End Error Indicators
The following chart describes the various error conditions that can occur on the front end after entering a code/presenting a card.
Table 8: Front End Error Indicators
Error Condition
Secured Series Front End
Wiegand Front End
Access Denied – Bad Timezone
Solid Yellow LED for 2 Seconds
Sounder on Solid for 2 Seconds
Access Denied – User Lockout
Solid Yellow LED for 2 Seconds
Sounder on Solid for 2 Seconds
Access Denied – User Disabled
Solid Yellow LED for 2 Seconds
Sounder on Solid for 2 Seconds
Error Lockout
Solid Yellow LED for Length of Error
Lockout Duration
Sounder on Solid for Length of Error
Lockout Duration
Please refer to section 3.17 for details on the Max 3 audio indicators. These audio indicators can help you determine exactly what error
is occurring if you are unsure.
Page 46 of 48 Document #: 6055672, Rev 1.0 D1c