IEI Technology HTB-100-HM170, Quick Installation Manual

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8
Troubleshooting
If the following situations happen, contact your distributor, sales
representatives or IEI customer service center for technical support.

The HDD is installed correctly, but the HTB-100-HM170 is unable to
boot with AC power input after pressing the power button.

Unable to shut down the HTB-100-HM170 normally
Please have the following information prepared prior to reporting the
abnormal situations:

Product name and S/N

OS, BIOS version and applications

A complete description of the abnormal situation (with photos or video
if available)
System Maintenance
If the components of the HTB-100-HM170 fail they must be replaced.
Please contact the system reseller or vendor to purchase the replacement
parts.
Maintenance and Cleaning
WARNING:
1. For safety reasons, turn-off the power and unplug the medical
embedded system before cleaning.
2. If you dropped any material or liquid such as water onto the medical
embedded system when cleaning, unplug the power cable immediately.
Always make sure your hands are dry when unplugging the power cable.
Prior to cleaning any part or component of the HTB-100-HM170, please
read the details below.

To clean the HTB-100-HM170,
o
remove dirt with a lightly moistened cloth. Then wipe the external
chassis with a soft dry cloth.
o
use 75% ethanol alcohol to clean the external chassis.

Cleaning frequency: follow the cleaning method guidelines of the
hospital.

Never spray or squirt liquids directly onto any other components.

The interior of the HTB-100-HM170 does not require cleaning. Keep
fluids away from the HTB-100-HM170 interior.

Never drop any objects or liquids through the openings of the
HTB-100-HM170.