2011 Jan IDTECK. © All rights reserved
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Solution
① Check if the user’s fingerprint is too dry or too wet.
: If the condition of the fingerprint is too dry or wet, the fingerprint image may damaged
while capturing the fingerprint image. In this case use “Adaptive Mode”.
★ Bad fingerprint condition may cause timeout during fingerprint registration and may cause Fingerprint Error during identification.
★ When registering fingerprint using FGR006 or Hamster, the condition of the fingerprint can be checked on the software.
If the condition of the fingerprint is 3 or lower, it is recommended to use Verification (1:1) Mode.
Product
Adaptive Mode Setting
FGR006
『Adaptive Mode Setting in the Software』
-Set up>>Biometric Reader Communication Definition>>Biometrics Reader
Function>>”Change Adaptive Mode” to “1-Use”
FINGER006
『Adaptive Mode Setting in the Hardware, Using LCD and Keypad』
Configuration Menu [F4] >> [11. ADAPTIVE] >> Change the setting to [ENABLE]
(Default setting is configured to [DISABLE])
1) Door does not open
A3. No, I see “Access Denied” message.
※ Adaptive Mode Setting