ViVOpay VP8800 User Guide
5
Installing the ViVOpay VP8800
ESS
Can Another Customer View the PIN?
While one person stands at the ViVOpay VP8800 with their hand positioned to enter the PIN, the
other tester should try to observe the keypad from behind and beside the first person.
Can the Cashier View the PIN?
While one person stands at the ViVOpay VP8800 with their hand positioned to enter the PIN, the
other tester should stand behind the counter and try to observe the PIN keypad. The second tester
should move around a little to see if there is a position where they can observe PIN entry.
Can the Video Camera View the PIN?
While one person stands at the ViVOpay VP8800 with their hand positioned to enter the PIN, the
other tester should observe what is being recorded by any video camera with a view of the ViVOpay
VP8800. This may require playing back a recording to see if PIN entry is visible. If the video
camera is moveable, the second person should move the video camera to determine if there is a
position where PIN entry can be observed.
Retesting Requirements
If PIN entry on the ViVOpay VP8800 is observable in any of the above tests, you must reposition
the ViVOpay VP8800 and completely retest all locations to verify that PIN entry is not visible.
Consider placing a display to block observation from that position.
Repositioning the ViVOpay VP8800 to block observance of PIN entry at one location may expose
PIN entry to observation at another location. PCI requires that you reposition the ViVOpay VP8800
and retest until PIN entry is secure from observation.
Radio Frequency Interference
To perform contactless transactions, the ViVOpay VP8800 uses a radio frequency antenna. The
range (reading distance) and performance of the reader can be affected by other radio frequency
emitters and proximity to metal.
For best performance, adhere to the following guidelines:
• Do not position the ViVOpay VP8800 closer than 1 foot (30 cm) to other
RF-emitting devices. Some environments may require greater separation distances.
• Avoid placing the ViVOpay VP8800 near large metal objects.
• Do not position the ViVOpay VP8800 near radio transmitters.
