Copyright © 2008, International Technologies & Systems Corp. All rights reserved.
Page 14 of 18
VersaKey™ Programmable Keyboard User Manual
8.11
Test Key
The Test Key button provides a window to test the programmed keys once the change has
been sent to the keyboard.
8.12
Exit Programming Application
When the "Exit" is selected and the current programming file has not been saved, a window
that says “Save current programming file?” would pop up. The user can choose to save the
keyboard settings to a file.
9.0
Troubleshooting
Troubleshooting assistance for common VersaKey keyboard problems:
The data from the reader is not as expected.
The reader is shipped from the factory with the default settings already programmed. See
Appendix B for the Default Settings. The default settings can be customer modified by
using the MagSwipe Configuration Utility.
The reader does not output data.
The reader will beep when power is applied to the VersaKey. The reader will also beep for
each track correctly read from a magnetic stripe. Use a known good credit card to test the
reader operation. Insure that a text input application (such as Windows Notepad) is open
and selected during the test.
The keyboard does not function with the computer.
If the power indicator LED is off, the keyboard may not be fully connected to the computer.
Check the connections as well as the computer power. If the power LED is on but the
keyboard is not functioning,, the driver may not be loaded properly on the computer. Check
the Device Manager in Hardware Properties of the computer. The driver is a standard
windows driver for operating systems Windows 98SE and later.
