iDirect iQ LTE Series, Installation, Support, And Maintenance Manual

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Installation, Support, and Maintenance Guide xiii
iQ LTE Satellite Router
About
Document Set
The following iDirect documents are available at TAC and contain information relevant to
installing and using iDirect satellite network software and equipment. Refer to
Getting Help
on page xiii for TAC access information.
• iDX iBuilder User Guide
• iDX iMonitor User Guide
• Web iSite User Guide
• Terminal WUI User Guide
• Satellite Router Installation and Commissioning Guide
• Evolution Release Notes
• Evolution Technical Reference Guide
• Quick Start Guide (QSG), included in package with router
Related Training Services
iDirect offers scheduled classroom training at various global training centers, as well as
eLearning, in the installation, operation, maintenance and management of iDirect satellite
networks. For training course descriptions and available training dates visit the iDirect web
site
Training and Services at: http://www.idirect.net/Training-and-Services.aspx or call +1
(800) 648-8240 for class registration and information.
Getting Help
The iDirect Technical Assistance Center (TAC) and the iDirect Government Technical
Assistance Center (TAC) are available to provide assistance 24 hours a day, 365 days a year.
Software user guides, installation procedures, FAQs, and other documents that support iDirect
and Direct Government products are available on the respective TAC Web site:
• Access the iDirect TAC Web site at http://support.idirect.net
• Access the iDirect Government TAC Web site at http://tac.idirectgov.com
The iDirect TAC may be contacted by telephone or email:
• Telephone: (703) 648.8151
• E-mail: tac@idirect.net
The Direct Government TAC may be contacted by telephone or email:
• Telephone: (703) 648.8111
• Email: tac@idirectgov.com
iDirect and iDirect Government produce documentation that are technically accurate, easy to
use, and helpful to our customers. Please assist us in improving this document by providing
feedback. Send comments to:
• iDirect: techpubs@idirect.net
• iDirect Government: techpubs@idirectgov.com