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iDirect iNFINITI series Installation and Commissioning Guide, Release 7.0

14

iDirect Technical Support and Sales Information

In accordance with your contract, contact your local service representative or reseller, if further 
information is needed beyond the coverage of this manual.

Technical Assistance Center (TAC)

Technical support is available to customers with a current contract with iDirect. If you currently are 
a contracted iDirect customer, please check our customer-only, password-protected TAC web 
page at 

TAC.iDirect.net

.

Customers will find useful information, such as the Technical Assistance Center’s hours of 
operation, product documentation, release notes, procedures and a technical FAQ. Our 
web-based customer ticketing system for entering service issues and requesting RMAs is also 
located on our TAC web page.

If you are unable to find the answer to your question, iDirect Customer support is available by 
telephone, 703.648.8151, or you are welcome to enter a service issue through our web-based 
ticketing system.

If you are not a direct customer of iDirect, support can be provided at a billable rate using a major 
credit card for payment. 

Sales

Please contact iDirect Corporate Sales by telephone or e-mail for more information.

NOTE

Do not attempt to repair or replace a malfunctioned or defective 
component or module. Doing so may void the warranty. 

NOTE

If any equipment is used in a manner not specified by the 
manufacturer, the protection provided in the equipment may be 
impaired.

Telephone:

703.648.8000

e-mail:

[email protected]

Summary of Contents for iNFINITI 3000

Page 1: ...Installation and Commissioning Guide iDirect iNFINITI series 3000 5000 7000 Satellite Routers Release 7 0 June 16 2006 ...

Page 2: ...al are believed to be accurate but are presented without warranty of any kind express or implied Users must take full responsibility for their application of any products Trademarks brand names and products mentioned in this manual are the property of their respective owners All such references are used strictly in an editorial fashion with no intent to convey any affiliation with the name or the ...

Page 3: ...ite Router 13 5 Download the Options File to the Satellite Router 19 6 Set Up your Antenna 23 6 1 Select a Site for the Antenna 23 6 2 Assemble the Antenna 23 6 3 Align the Antenna toward the Spacecraft 23 7 Point the Antenna Using a Voltmeter on the Transmit IFL Cable 27 7 1 Prepare the IDU Indoor Unit and ODU Outdoor Unit for Pointing 27 7 2 Log in to Your Satellite Router 27 7 3 Calculate Polar...

Page 4: ...P Parameters 49 13 1 Set the Maximum Tx Power for a Remote 49 13 2 Set the Initial Tx Power for a Remote 51 13 3 Set the Clear Sky C N Parameters for a Mesh Remote 54 14 iDirect Technical Support and Sales Information 57 Technical Assistance Center TAC 57 Sales 57 Appendix A Loading Images using the TFTP Server 59 Appendix B Pointing the Antenna through the Console Port 61 B 1 Performing Console A...

Page 5: ...ing Guide Release 7 0 Figures Figure 6 1 Antenna Elevation Offset 24 Figure 7 1 Comparing Signal Strength 31 Figure 7 2 Locking into a Carrier Stream 32 Figure 8 1 iSite Cross Polarization 35 Figure 11 1 iDirect 3000 series Satellite Router Front Panel 43 ...

Page 6: ...irect iNFINITI series Installation and Commissioning Guide Release 7 0 Tables Table 7 1 Signal Strength Ranges PWM 30 Table 11 1 iDirect 3000 5000 70000 LED Status 43 Table B 1 Signal Strength Ranges DVM 62 ...

Page 7: ...an iDirect iNFINITI series Satellite Router at a specific location it can be reset at any time Resetting the Satellite Router will cause it to perform its self test startup sequence and acquire into the network However if you move your iDirect iNFINITI series Satellite Router from one established location to another it must be re commissioned by repeating the procedures in this manual 1 A console ...

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Page 9: ...or PKZIP at http www pkware com recognize the zip format 2 2 Components of the iSite Software and Remote Modem Images Currently the Images for iDirect NetModem and Satellite Router remote modem products are bundled together in addition to the iSite software The NMS iSite program and support files The NetModem II Remote Modem application and image files The NetModem II Plus Remote Modem application...

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Page 11: ... 45 to DB 9 adapter to the COM1 port of your laptop 2 Plug the other end of the cable into the Console port of the iDirect Satellite Router 3 Power Up your Satellite Router 4 In the Windows Start menu of your Laptop or PC select Programs select Accessories select Communications and then select HyperTerminal You may have to answer some questions about your area code and provide dialing information ...

Page 12: ...INITI series Installation and Commissioning Guide Release 7 0 6 Select COM1 in the Connect To dialog box 7 Using the default variables illustrated in the COM1 Properties dialog box below enter the session properties ...

Page 13: ... the console port you must change your serial port settings to match those in the dialog box above 8 Press Enter a few times to see if you can generate a response from the Satellite Router If you are successful you will see the console prompt If you are unable to generate a response from the Satellite Router reexamine your settings to be certain that they are correct 9 At the iDirect login prompt ...

Page 14: ...Router You can access the iDirect application running on the Satellite Router by telneting to it from Linux 3 2 Telnet to the iDirect Application 1 At the Linux prompt enter telnet 0 to telnet to the iDirect application 2 At the Username prompt type the default user name admin 3 At the Password prompt type the default password iDirect ...

Page 15: ...ng Guide Release 7 0 You will now be in the iDirect application To find out the IP address of the Satellite router complete the following procedure 3 3 Discovering the Satellite Router s IP Address 1 At the Satellite Router prompt enter the command laninfo ...

Page 16: ...the subnet is 255 255 255 0 3 4 Modifying Your Laptop s IP Address and Subnet Mask To modify your laptop s IP address you must bring up the Network Connections window to launch TCP properties The dialog box should look similar to the one displayed below 1 From your computer s Control Panel double click Network Connections This screen s appearance is different in Windows 2000 and Windows XP 2 Launc...

Page 17: ...eries Installation and Commissioning Guide Release 7 0 3 Click the Properties button 4 In the Local Area Connection Properties dialog box select Internet Protocol in the scroll down box and then click the Properties button ...

Page 18: ...ollowing IP address and then enter an IP address that is inside the range specified by the Satellite Router s IP address and subnet mask 6 Enter the same subnet mask that you retrieved from the Satellite Router using the laninfo command For the purposes of a local connection you do not need to specify DNS server addresses 7 Enter the Satellite Router s IP address as the Default Gateway address 8 C...

Page 19: ...ad the image package containing software and firmware for the current release from your laptop to the remote 1 Connect the LAN port of the laptop or PC to the LAN B port of the Satellite Router using a crossover LAN cable Newer laptops or PCs will adjust when you use a straight through cable but older machines will not 2 Launch iSite iSite will automatically discover the Satellite Router ...

Page 20: ...14 iDirect iNFINITI series Installation and Commissioning Guide Release 7 0 3 Right click the Satellite Router and select Login 4 Enter the default password iDirect and click OK ...

Page 21: ...15 iDirect iNFINITI series Installation and Commissioning Guide Release 7 0 5 Select the remote right click and select Download Package 6 In the Download Package dialog box select the Open button ...

Page 22: ...s Installation and Commissioning Guide Release 7 0 7 Locate and select the Remote_iNFINITI image package on your laptop 8 In the Download Package dialog select Don t check versions Download images only Don t reset 9 Click Start ...

Page 23: ... Guide Release 7 0 You have successfully downloaded the package to your Satellite Router Next download the options file 10 Wait while the download progresses Observe the information in the Information section of the Download Package dialog until you see Done ...

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Page 25: ... 5 Download the Options File to the Satellite Router Follow the steps in this section to download the remote options file to the satellite router 1 In iSite right click on the remote and select Download Option from Disk 2 Locate the Options file on your laptop or PC highlight it and click Open ...

Page 26: ...ful download click the Reset Now button to reset the Satellite Router NOTE It is OK to reset now because your Application and Images package and options file are from the same version of iDS software NOTE Reset will log you out of the Satellite Router NOTE Reset changes the IP address of the Satellite Router to the value provided by your Service Provider in the downloaded options file ...

Page 27: ... iDirect iNFINITI series Installation and Commissioning Guide Release 7 0 NOTE Your Service Provider may change your Satellite Router password from the default iDirect password Log in with the new password they provide you ...

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Page 29: ...ately 10 feet by 10 feet 2 Verify that nothing is blocking the line of site to the satellite in azimuth and elevation 3 Verify the IFL cable can reach the Satellite Router from the antenna location RG 6 IFL cable may be used up to a distance of 250 feet If your run is longer RG 11 must be used up to a distance of 500 feet 4 Verify that the IFL cable does not cross roads or heavy foot traffic areas...

Page 30: ...g used a reading of 62 6 to reach an elevation angle to 50 Figure 6 1 Antenna Elevation Offset NOTE To take into consideration the magnetic angle of declination in your location and to ensure that the compass reading is correct you must 1 Take a reading at the back of the antenna 2 So that you have something to point to mark a reference point some distance ahead of the antenna Keep in mind that la...

Page 31: ...inting 7 2 Log in to Your Satellite Router 1 If your Satellite Router is powered on power it off at this time 2 Ensure that the Receive IFL cable is connected from the LNB to the Satellite Router 3 Ensure that the Transmit IFL cable is connected to the Satellite Router 4 Disconnect the Transmit IFL cable from the BUC and connect it to the Digital Volt Meter 5 Power on your Satellite Router 1 After...

Page 32: ...k obtain the correct password by contacting the Network Help Desk 2 In Login enter the case sensitive default password iDirect and the IP address of the Satellite Router In this example 10 0 5 1 3 Select Admin and then click OK NOTE If you do not have Admin privileges log in as User NOTE You can only change the password at the remote unit if the original password is known ...

Page 33: ...nd elevation appropriate for your current location 1 In the iSite Tree View select the remote right click the remote select Align Antenna and then click Antenna Pointing 2 On the Look Angle Calculator tab Longitude parameters should already be entered for you in Spacecraft Position If they are not enter the appropriate longitude values for the satellite that you are using ...

Page 34: ...our GPS unit 2 In Spacecraft Position enter the appropriate longitude values for the satellite that you are using 3 In Elevation Information enter the appropriate Offset value for your antenna The offset for a 1 8 meter antenna is 22 6 The offset for a 1 2 meter antenna is 17 When all of the information is entered iSite automatically calculates your polarization offset azimuth and elevation values...

Page 35: ... provided earlier in this manual The signal reading on the pointing graph will turn red then yellow and finally completely green as you sweep the reflector to lock onto the downstream carrier Figure 7 1 Comparing Signal Strength 1 In the iSite Tree View right click the remote select Align Antenna and then click Antenna Pointing 2 Slowly sweep the reflector in azimuth until a signal of the appropri...

Page 36: ...ng on the Antenna Pointing graph A reading within the desired range in the Current Signal Strength box A signal within the correct range on the digital voltmeter DVM 12 volts NOTE You will not get a correct reading DVM 12 volts from the wrong spacecraft or network 4 If the desired signal is not found increase or decrease elevation setting by 2 increments and repeat the azimuth sweep until the corr...

Page 37: ...tion until maximum dc voltage is obtained 6 Fine tune azimuth until maximum dc voltage is obtained 7 Make sure azimuth and elevation are locked down 8 Adjust polarization until maximum dc voltage is obtained 9 Write down the final antenna pointing voltage reading and give the reading to the operator at the Network Help Desk 10 In iSite click Stop to exit the modem s antenna pointing mode 11 Power ...

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Page 39: ...ted from the iSite GUI Figure 8 1 iSite Cross Polarization 1 Disable the power to the Satellite Router to set it up for cross polarization 2 Disconnect the receive IFL cable from the Satellite Router 3 Disconnect the transmit IFL cable from the DVM and connect it to the BUC 1 Power on the Satellite Router and ensure that you have IP connectivity to it from your laptop 2 Launch iSite and connect to...

Page 40: ... GUI call the Network Help Desk The Network Operator will establish a conference call between you the Help Desk and the satellite provider 2 Provide the final antenna pointing voltage reading to the operator at the Network Help Desk he will record the value for their records 3 Obtain the test frequency from the satellite provider and enter the test frequency into the RF Uplink Frequency box 4 Veri...

Page 41: ... them more than others will throw the elevation off more than necessary 3 After the azimuth has been peaked make certain that the four bolts and the fine adjustment rod are completely tightened so that the elevation is not affected later after being peaked 1 Using the elevation rod nut adjust the elevation 2 Once the elevation is peaked make certain that the elevation rod and nuts are completely t...

Page 42: ...ter the Cross Polarization Test 5 Lock down the two screws and the hose clamp to secure the outdoor unit 1 Wait for the Satellite Provider to verify that the cross polarization is still good after everything is tightened 2 Confirm that the Network Operator at the help desk has recorded the cross polarization results 3 Proceed to the 1 dB Compression Point test ...

Page 43: ...f the power of the BUC exceeds five watts 1 While still in iSite Cross Polarization dialog box and the Network Operator is watching the CW increase the transmit power of the carrier in the Adjust Transmit Power drop down box by 1 dBm increments WARNING The operator should see the CW increase in power by approximately 1 dB If the power does not increase then the BUC may already be saturated Althoug...

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Page 45: ...outers as both Mobile and Secure If your remotes do not fall into this category skip this section WARNING It is critical that the geographic coordinates accurately reflect your current geographic location If the values are incorrect your Satellite Router will not be acquired into the network 1 Open a HyperTerminal session on the Satellite Router s console Alternatively you may telnet to the Satell...

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Page 47: ...d 7000 Front Panel LEDs Various combinations of the LEDs on the front panel of the 3000 5000 7000 series remote will indicate the different states of your iDirect Satellite Router Figure 11 1 iDirect 3000 series Satellite Router Front Panel Table 11 1 iDirect 3000 5000 70000 LED Status LED Label LED Color Indicated Unit Status PWR OFF The Satellite Router is powered Off or there is a power supply ...

Page 48: ... that the IDU s transmitter is enabled YELLOW Indicates that the IDU s transmitter is disabled RX GREEN Indicates that the IDU transmitter is successfully locked to the downstream YELLOW Indicates that the IDU is not locked to the downstream carrier Table 11 1 iDirect 3000 5000 70000 LED Status ...

Page 49: ...ettings and Configuring UCP Parameters on page 49 to set the initial transmit power maximum transmit power and UCP settings for the remote For star remotes initial transmit power is typically set to 2 to 3 dB above nominal transmit power in clear sky conditions For mesh remotes initial power is determined by UCP adjustments made by the hub Maximum transmit power is set for the 1 dB compression poi...

Page 50: ...e service is not degrading These readings will be monitored from the Network Help Desk Heavy weather or sandstorms can cause 1 Open a HyperTerminal session to the Satellite Router s console Alternatively you may telnet to it 2 Record the a Receive SNR of the Satellite Router 10 0 dB Clear Sky Conditions b Transmit power of the Satellite Router c Receive composite power into the Satellite Router 60...

Page 51: ...tion and Commissioning Guide Release 7 0 these levels to change During heavy weather or sandstorms the levels should be monitored because it is important that they return to the original readings once the weather or sandstorm has cleared ...

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Page 53: ... During commissioning of the first remote in a mesh inroute group Contact the Network Help Desk and ask the hub operator to follow the instructions in this section to set these parameters Provide the hub operator with the results of the 1 dB compression test This value will be entered as the maximum transmit power for the remote 13 1 Set the Maximum Tx Power for a Remote Follow this procedure to s...

Page 54: ...50 iDirect iNFINITI series Installation and Commissioning Guide Release 7 0 4 Right click the remote in the network tree and apply the configuration ...

Page 55: ...ote is in a rain fade can result in a power setting that is too high This can overdrive the power on the satellite 1 In iMonitor right click the remote in the network tree and select Probe from the menu 2 In the Remote Power area of the screen click the Change button 3 In the Change Remote Tx Power dialog box a Enter 25 in New Tx Power and click Set You can also base this initial setting on anothe...

Page 56: ...t this time Do not continue with this procedure until you have set that parameter For details see Chapter 14 Commissioning a Line Card Private Hub or Mini Hub in the Network Management System iBuilder User Guide 4 In iMonitor right click the remote in the network tree and select Remote Status UCP from the menu Then select the Remote Status tab 5 Select the Remote Status tab and observe the column ...

Page 57: ...ink budget problem If the antenna is properly pointed and undamaged then a larger dish or higher power BUC must be installed 7 In iBuilder right click the remote in the network tree and select Modify J Item from the menu 8 Select the Information tab 9 In the Transmit Properties section of the dialog box enter the following value for Initial Power For star remotes set Initial Power to 2 dB to 3 dB ...

Page 58: ...ing network operation 1 In iMonitor right click the remote in the network tree and select Control Panel from the menu 2 Click the Remote Status tab and record the values for Down C N dB and TDMA LB C N D B 3 In iBuilder right click the remote in the network tree and select Modify J Item from the menu 4 On the Information tab ensure that Mesh Enabled is selected 5 In SCPC Clear Sky C N enter the va...

Page 59: ...55 iDirect iNFINITI series Installation and Commissioning Guide Release 7 0 7 Right click the remote in the network tree and apply the configuration ...

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Page 61: ...cedures and a technical FAQ Our web based customer ticketing system for entering service issues and requesting RMAs is also located on our TAC web page If you are unable to find the answer to your question iDirect Customer support is available by telephone 703 648 8151 or you are welcome to enter a service issue through our web based ticketing system If you are not a direct customer of iDirect sup...

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Page 63: ...er local folder Browse and select the folder in which the remote package resides 3 Open a console session to the iNFINITI unit and login to the Linux prompt as root 4 Type service idirect_falcon stop This will stop the application 5 Type tftp_package sh IP address of TFTP server package name For example if your laptop s IP address is 10 10 1 2 and you are loading 6 0 3 remote package the command w...

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Page 65: ...x_pwm 1 with the value set to 1 Setting the value to 1 disables the transmit PWM voltage normally present on the transmit IFL cable The options file must be modified through the console port To modify the options file through the console port complete the following procedure WARNING The following section MUST be completed to ensure that damage is not done to the BUC and that console pointing mode ...

Page 66: ...ble_tx_pwm 1 is present If this line is not present in the Options file you must not start console pointing until it is present or you will damage your hardware 1 Type rx pointing enable 2 Type rx pointing on 1 Disconnect the console port from the laptop or PC leaving the RJ 45 connector in the Satellite Router 2 From the DB 9 connector connect pin 4 or 5 GND to the negative probe on the DVM 3 Con...

Page 67: ... is not found increase or decrease elevation setting by 2 and repeat the azimuth sweep 3 When you have found the desired signal tighten down the 4 bolts on the Yoke Cap that secure the Yoke Cap to the Mast Pipe 1 Ensure Top Plate locking bolts are snug to allow azimuth movement 2 Adjust the elevation until maximum DC voltage is obtained 3 Fine tune azimuth until maximum DC voltage is obtained 4 Ma...

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Page 69: ...ally present on the transmit IFL cable is disabled To verify the transmit PWM voltage normally present on the transmit IFL cable is disabled through iBuilder complete the following procedure 1 Power up the Satellite Router and let it boot up completely 2 In iBuilder right click on the remote and select modify 3 In the Modify Configuration dialog box make sure that the Disable Tx PWM check box is s...

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Page 71: ...o DB 9 Adapter In addition to the Satellite Router console cable you will need an RJ 45 to DB 9 adapter The pinouts are as follows Table D 1 DB 9 to RJ 45 Adapter Pinout DB 9 to RJ 45 Adapter Pin Out RJ 45 Color Code DB 9 1 Blue 8 2 Orange 6 3 Black 2 4 Red 5 5 Green N C 6 Yellow 3 7 Brown 4 8 White Gray 7 ...

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