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Section 5 - Commissioning

COMMISSIONING

50

Installation and Maintenance

5.7  HEAT PUMP CONTROL SETUP

The Heat Pump controls are located on the front of the control 

box. This is the centralised control for the full heating system. 

 

IMPORTANT: To use the control screen the dial can 

be rotated clockwise to move selection downwards, anti-

clockwise to move selection upwards, and pressed to 

select. When options are selected, the dial can be turned 

to cycle through the setting options. To exit menus or 

return to previous screens, a selectable option will be 

displayed at the bottom of the screen.

NAVIGATION SYMBOLS

Default Screen
Space Heating
Domestic Hot Water
System Information
Settings Menu
Return to Previous Screen
Test Function
Installer Functions

OPERATING MODES

Operating Temperatures

Water Flow from Heat Pump to Indoor Unit

Heat Pump Output

Hot Water and Central Heating System Control 

Actuator Status

5

Details on Immersion Heater - On/Off

5.7.1  Initial Heat Delivery

CREATING A CENTRAL HEATING DEMAND

If a halo is used consult the Halo instruction manual.

On/Off Room Stat Increase the room temperature setpoint until 

the heating switches on

SWITCHING CENTRAL HEATING OFF

Switch central heating off using Halo or On/Off room stat

CREATING A HOT WATER DEMAND & CHANGING THE 

SETPOINT

20.0ºC

20.0ºC

3.1ºC

0l/min

0%

Off

Off

CH

Off

Primary flow temp

Hot water temp

Outside temp

Primary water flow

Compressor

CH1 Pump

CH2 Pump

Diverter valve

Immersion heater

08:32

Rotate the dial to highlight functions and change values, press 

the dial to select the function and confirm changes

To create a hot water demand select the tap icon in the left 

hand column
The following screen will be shown:

25.3ºC

50ºC

Enabled (1 h/week)

Domestic hot water

Hot water temp

Hot water setpoint

Legionella Protect

08:32

STATUS SYMBOLS

Symbol 'Alarm' indicates a plant error.
Symbol 'Maintenance/Special operations' indicates 

the presence of a maintenance message or special 

operation feedback.

Symbol 'Event' indicates an event message from the 

plant.
'Hand' symbol The 'Hand' symbol is displayed if the 

plant/zone switch setting is changed by making an 

adjustment on the topic pages.
Adjustments made on the topic pages can be reset at 

the plant/zone switch.

12:00

The device clock is synchronized with the clock from 

the connected controller.
Symbol 'User' and the number to the right (access 

level 1 to 3) indicate which user level is currently 

active.
•  1: Commissioning engineer

•  2: Heating engineer

•  3: OEM
Symbol 'Producer' indicates the main producer (e.g. 

oil/gas boiler, heat pump) that is currently switched 

on.

20.0ºC

20.0ºC

3.1ºC

0l/min

0%

Off

Off

CH

Off

Primary flow temp

Hot water temp

Outside temp

Primary water flow

Compressor

CH1 Pump

CH2 Pump

Diverter valve

Immersion heater

1

14:42

• Rotate the dial clockwise for downwards selection

• Rotate the dial anti-clockwise for upwards selection

• Press the dial to make selection

Dial

Screen

20.0ºC

20.0ºC

3.1ºC

10l/min

100%

Off

Off

DHW

Off

Primary flow temp

Hot water temp

Outside temp

Primary water flow

Compressor

CH1 Pump

CH2 Pump

Diverter valve

Immersion heater

08:32

5

1

1

1

1

1

Summary of Contents for Logic Air DHW IDEPLUHP180DUOPPSZ

Page 1: ...been clearly authorised by Ideal Heating For the very latest copy of literature for specification and maintenance practices visit our website idealheating com where you can download the relevant infor...

Page 2: ...Dispose of the batteries according to the local statutory requirements and not with the usual domestic refuse NOTE TO INSTALLER COMPLETE THE BENCHMARK COMMISSIONING CHECKLIST AT THE REAR OF THIS BOOK...

Page 3: ...4 1 9 Electrical Installation 32 4 1 10 Routing the Electrical Cables 33 4 2 Installation of Indoor DHW Cylinder 34 4 2 1 Receival and Unpacking 34 4 2 2 Lifting and Handling 34 4 2 3 Hydronic Connect...

Page 4: ...low loss header 2 zone 13 Figure 11 Logic Air DHW pre plumbed cylinder 250L control box low loss header 2 zone 13 Figure 12 Plan View PP Single Zone Buff 550 mm 14 Figure 13 Plan View PP Single Zone...

Page 5: ...plug sockets and lamps Transport Storage of Boxed Unit The heat pump must be transported and stored in an upright position When still in the packaging the product and surrounding area should be kept c...

Page 6: ...o Air It is recommended that on off room thermostats are not installed with this product as they may negatively affect system performance and provide no optimisation potential If the Halo Air is not i...

Page 7: ...ion 2 5 Contents Provided with Appliance on page 19 Option 1 Logic Air Monobloc Air Source Heat Pump Logic Air Pre Plumbed Cylinder Halo Air Wi Fi RF Option 2 Logic Air Monobloc Air Source Heat Pump L...

Page 8: ...1 5 1 8 2 9 53 A 7 C W 55 C kW 3 7 4 8 7 5 8 5 Electrical Properties Electrical Supply Requirements Rated Supply Voltage V 230 230 230 230 Frequency Hz 50 50 50 50 No of Supply Phases Single Single S...

Page 9: ...earances A F D A H H A D K H J F F K B D F J F F J F A 100 mm B 200 mm C 250 mm D 300 mm E 400 mm F 500 mm G 600 mm H 1000 mm J 1500 mm K 500 mm max IMPORTANT Dimensions shown below are the minimum re...

Page 10: ...1 zone Logic Air DHW pre plumbed slimline cylinder 180L control box 1 zone Logic Air DHW pre plumbed cylinder 150L control box 1 zone Logic Air DHW pre plumbed cylinder 180L control box 1 zone Assemb...

Page 11: ...Zone Pre plumbed Cylinders Dimensions and Clearances Figure 6 Logic Air DHW pre plumbed slimline cylinder 180L control box 1 zone Figure 7 Logic Air DHW pre plumbed cylinder 180L control box 1 zone ID...

Page 12: ...lumbed slimline cylinder 210L control box low loss header 2 zone Logic Air DHW pre plumbed cylinder 210L control box low loss header 2 zone Logic Air DHW pre plumbed cylinder 250L control box low loss...

Page 13: ...d Low Loss Header Dimensions and Clearances Figure 10 Logic Air DHW pre plumbed slimline cylinder 210L control box low loss header 2 zone Figure 11 Logic Air DHW pre plumbed cylinder 250L control box...

Page 14: ...heat pumps 5kW to 14kW Pre plumbed and pre wired including control box Intended for a single zone heating system installation These products incorporate a buffer which increases system volume and deco...

Page 15: ...th Integrated Buffer Dimensions and Clearances Figure 14 Logic Air DHW pre plumbed cylinder 210L control box buffer 1 zone Figure 15 Logic Air DHW pre plumbed cylinder 300L control box buffer 1 zone A...

Page 16: ...ed for coupling with a range of heat pumps 5kW to 14kW Pre plumbed and pre wired including control box Intended for a dual zone heating system installation These products incorporate a buffer which in...

Page 17: ...G G E E M M R R N Q N Q C C S S F F K K H H J J T T Figure 18 Logic Air DHW pre plumbed cylinder 210L control box buffer 2 zone Figure 19 Logic Air DHW pre plumbed cylinder 300L control box buffer 2 z...

Page 18: ...Current Contactor A 16 Rated Power Input Control Box W 100 Rated Power Input Contactor W 3000 Frequency Hz 50 2 4 1 Control Box Dimensions and Clearances CAUTION Do not obstruct the product by any sur...

Page 19: ...Correctly sized expansion vessel supplied not fitted Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Pre wired controls DHW thermistor Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y DHW cylinder overheat thermostat Y Y Y Y Y Y Y Y...

Page 20: ...AUFFAGE ECS PED Manufacturing site GROUPE ATLANTIC SIC Rue des Fondeurs BP64 59660 MERVILLE France IDEAL BOILERS PO box 103 NATIONAL AVENUE KINGSTON UPON HULL HU5 4JN 2 1 22A 1 Supply voltage Tension...

Page 21: ...and uses the hot vapour to thaw the frost into liquid water This liquid water then collects in the base panel and flows through into the drain openings in the centre of the base panel 2 7 3 Domestic H...

Page 22: ...and heat the primary heating circuit water to 22 C at which point the boiler operation will be terminated and normal Heat Pump operation may then resume Heat Only Combustion Boiler Back Up When using...

Page 23: ...AUTION The system flow rate must be guaranteed to be above the minimum flow rate requirement in all operating modes taking care when the installation includes thermostatic electronic control valves Wh...

Page 24: ...uit system filter as standard If the installation does not include a Logic Air pre plumbed cylinder an appropriately sized and positioned system filter and strainer with a minimum mesh size of 800 is...

Page 25: ...site should not obstruct or restrict the airways or be subjected to strong winds The Heat Pump must be raised sufficiently above ground level to prevent blockage by settling snow Make sure that there...

Page 26: ...itions Flow rates for ALL mains pressure systems are subject to district pressures and system dynamic loss Particularly on larger properties with more than one bathroom the pipe sizes should be calcul...

Page 27: ...trol box refer to Section 2 3 2 6 for dimensions access and clearance requirements If installing a third party cylinder and separate control box refer to Section 2 4 1 for control box dimensions acces...

Page 28: ...ples and it must easily support the weight of the Heat Pump The Heat Pump must be raised to at least 5 cm above the ground level In areas prone to snow this height should be increased but should not e...

Page 29: ...rdboard surround sleeve 3 Remove polystyrene corner support pieces WARNING The protective plastic bag can accumulate a lot of static charge Appropriate measures should be taken in hazardous areas 4 Re...

Page 30: ...e Condensate Drain Elbow supplied into the tray drain connection point Install condensate drain pipework not supplied to a suitable drainage point Insulate all condensate drain pipework SOLUTION B Ins...

Page 31: ...ing metal pipes of different materials be sure to insulate the connections to prevent galvanic corrosion It must be made sure that there is no transfer of vibration to the dwelling or heating system T...

Page 32: ...ection made to reduce risk of electric shock The electrical installation is only to be undertaken once all other installation operations prior to this section have been completed Electrical installati...

Page 33: ...er supply and communication cable to control box Tightening torque Nm kgf cm M4 screw 1 2 to 1 8 2 to 18 M5 screw 2 0 to 3 0 20 to 30 Figure 35 Connections to Heat Pump Terminal Block 8 10 kW model Fi...

Page 34: ...oard sleeves 6 Remove the mechanical fixings securing the cylinder to the pallet The Cylinder can now be removed from the pallet It is the responsibility of the system installer to correctly dispose a...

Page 35: ...strongly recommend the use of thermostatic showers with this appliance These must be used in 3 storey properties where the impact on pressure temperature of opening another tap in the system is greate...

Page 36: ...ples of acceptable discharge arrangements are 1 Ideally below the fixed grating and above the water seal in a trapped gulley 2 Downward discharges at a low level i e up to 100 mm above external surfac...

Page 37: ...mmersion heater from the mains electricity supply at the fuse spur unit The immersion heater supplied with Heat pump products is set to position 5 so will operate in the range 68 C 3 C The immersion h...

Page 38: ...2 Thermistor Cables 5 m 1 Outside Temp Sensor QAC34 1 Wall Mounted Fixing Kit 1 DHW Thermistor Cable 2 m 1 Connector Kit IMPORTANT If there are any missing items contact Ideal Heating To allow for the...

Page 39: ...uidelines are to be used to determine the cross sectional area of the electrical cable The electrical installation must be installed in accordance with the specification in Table 1 on page 8 CAUTION I...

Page 40: ...S 2 Gland Gland Gland Gland Tariffs EX2 Shedding Faults EX1 Outdoor Unit N L Mains Supply COM 3 Way Valve N L CH1 Pump or Valve N L CH2 Pump or Valve N L Mains Supply IN Mains Supply OUT Immersion Hea...

Page 41: ...er to Installer Connections Key on page 42 IMPORTANT If using a combustion boiler as the back up heater refer to the boiler installation manual for wiring details To immersion Heater or Backup Boiler...

Page 42: ...s for thermistor installation requirements use the cables provided which can be extended if necessary 9 Outside Thermistor QAC 34 Refer to Section 4 4 1 Outdoor Sensor Installation for further informa...

Page 43: ...circuit 4 4 1 Outdoor Sensor Installation IMPORTANT DO NOT position on a south facing wall in direct sunlight 1 The Sensor must be fixed to an external wall surface 2 It must be positioned away from...

Page 44: ...Pre Commissioning Checklist Does the circuit comply with the appropriate building regulations and legislation Does the circuit have the necessary safety devices installed Do electrical components of...

Page 45: ...over the following for taking a sample Make sure that the heating system has been circulating and operating at temperature for a minimum of 15min 1 Use a drainage point preferably low in the system t...

Page 46: ...rost Protection a combined Propylene Glycol Biocide and Inhibitor MUST be used in accordance with BS 7593 2019 IMPORTANT When dosing the system with any product the use of fill and flush valves in con...

Page 47: ...lectric shock damage to the products Make sure that all circuits connections have been made and drainage valves are closed before charging the system A system circulator is not to be operated whilst i...

Page 48: ...W as applicable The power rating displayed on the data plate of the Heat Pump is then in putted into 5703 Heat Pump Power Rating 5700 Heating Circuits No Type must then be set to the type of system fr...

Page 49: ...21 21 760 Room temperature limitation heating circuit 1 1 1 790 Optimum start control max forward shift HC1 03 00 03 00 791 Optimum stop control max forward shift HC1 00 00 00 00 800 Start reduced ro...

Page 50: ...rsion heater 08 32 Rotate the dial to highlight functions and change values press the dial to select the function and confirm changes To create a hot water demand select the tap icon in the left hand...

Page 51: ...ion heater 08 32 Starting from the Home Screen see above to set a central heating programme rotate the dial until the thermometer icon in the left hand column is highlighted and press the dial The fol...

Page 52: ...e time and press the dial to save Rotate the dial until the Date is highlighted and press the dial then rotate the dial to change the date and press the dial to save SWITCHING THE DHW IMMERSION HEATER...

Page 53: ...the dial until the desired central heating zone is shown then press the dial Rotate the dial until the temperature is highlighted and press the dial then rotate the dial to change the temperature and...

Page 54: ...d CHANGING ACCESS LEVEL FROM END USER TO INSTALLER 20 0 C 20 0 C 3 1 C 0l min 0 Off Off CH Off Primary flow Hot water temp Outside temp Primary water flow Compressor CH1 Pump CH2 Pump Diverter valve I...

Page 55: ...to switch that relay A relay test once initiated operates for a duration of 10 minutes only SIMULATE OUTSIDE TEMPERATURE Having changed the Access Level from End User to Installer the following scree...

Page 56: ...1 Compressor modulation Condenser pump Speed condenser pump Primary water flow Suction gas temp Heat delivered Energy brought in Performance factor VIEW ACTUAL AVERAGED OUTSIDE TEMPERATURE Having chan...

Page 57: ...Fault History 08 32 To see previous faults press the dial and then rotate ACCESS ALL PARAMETERS Having changed the Access Level from End User to Installer the following screen will be shown Relay Test...

Page 58: ...ing Circuit 1 08 32 CHANGING OPTIMISATION TIME Note This setting should be altered via the Halo Air if one is fitted Having changed the Access Level from End User to Installer the following screen wil...

Page 59: ...ighlighted and press the dial then the following screen is shown Back 1 1 08 32 09 05 2023 1 Time 1 Date Time of day and date 08 32 Press the dial and rotate until Heating circuit 1 is shown Back 1 4...

Page 60: ...50 Room influence Heating Circuit 1 08 32 RE COMMISSION HEAT PUMP Having changed the Access Level from End User to Installer the following screen will be shown Relay Test Simulate Out Temp Heat Pump S...

Page 61: ...p unit The below Illustrations have been provided for the location of the outdoor sensor and the relating resistance curve according to the mandatory QAC34 outdoor sensor installation The flow tempera...

Page 62: ...circuit 2 1050 Room influence heating circuit 2 1090 Optimum start control max heating circuit 2 1091 Optimum stop control max heating circuit 2 1150 Floor curing function heating circuit 2 1151 Floor...

Page 63: ...frigerant should never be released into the atmosphere Refrigerant is to always be collected and recycled using a suitable recycling unit 6 1 OVERALL MAINTENANCE PLAN TABLE IMPORTANT Ideally maintenan...

Page 64: ...ess the Logic Air Monobloc outdoor unit Assess if the installation conforms to the Installation Instructions and rectify any faults Confirm correctly rated circuit breakers are fitted at the consumer...

Page 65: ...ump and the DHW Cylinder Figure 52 Front Panel Removal To allow for inspection the casing must be removed by removing the four screws displayed in Figure 52 Access Logic Air Domestic Hot Water Cylinde...

Page 66: ...g the user level to installer 3 Enter the password 4 If successful this will then show the test function menu 5 Select the test function menu and then select Fault History 6 In this menu the previous...

Page 67: ...ating water from the appliance 4 Remove service access covers refer to Figure 51 5 Remove the refrigerant from the appliance and consider the below prior to commencing Only use tools electrical power...

Page 68: ...ust not under any circumstances be thrown out with household waste or at a general waste centre At the end of its service life please contact an installer or local representative to proceed with its d...

Page 69: ...code and go to section Troubleshooting 6 370 Heat Pump fault F4 Outdoor electrical filtering fault Scan QR code and go to section Troubleshooting 7 370 Heat Pump fault F5 Outdoor discharge thermistor...

Page 70: ...door Flow Thermistor securely connected at both ends Disconnect wiring to Outside Sensor Is Outside Sensor resistance OK should be 940 at 5 C 970 20 C Disconnect wiring to Header Thermistor Is Header...

Page 71: ...ermistor connections to DHW Thermistor securely connected at both ends Disconnect wiring to Indoor Flow Thermistor Is Outside Flow resistance OK should be 25 at 5 C 12 20 C Disconnect wiring to Return...

Page 72: ...persist Is wiring from heat pump 1 indoor unit OCI345 to heat pump 2 indoor unit OCI345 securely made at both ends Move the Room Thermostat in central heating zone 1 nearer to the indoor unit Does fau...

Page 73: ...st Is there a smart interface attached Replace Indoor unit RVS21 Check for shorts in wiring from RVS21 to user interface If fault persists replace user interface Check for shorts in wiring from diagno...

Page 74: ...t RVS21 YES 9 1 14 2 Clock Time Masters Fault Is there a blockage in the pipework between outdoor and indoor units Inlet to Evaporator blocked Check fan outlet for blockages Remove blockage Remove blo...

Page 75: ...ing from RVS21 PCB to contact is securely connected If fault persists replace RVS21 PCB Fix wiring from Contactor to DHW Immersion Heater Set DHW immersion heater thermostat to maximum NO NO NO NO YES...

Page 76: ...which fault is occurring and consult Fault Help for that fault Replace batteries in Halo Thermostat Does fault persist Replace Halo Thermostat s and Smart Interface Does fault persist Replace Indoor...

Page 77: ...umber Type to Slave Does fault persist Replace OCI 345 in Master heat pump Does fault persist Replace Indoor Unit RVS21 PCB YES 9 1 25 No Cascade Master Fault 9 1 26 No Outdoor Connection Fault Is wir...

Page 78: ...e Heating and Hot Water circuits correctly sized If a blockage exists in internal pipework then remove it Remove blockage Correctly size heating and hot water circuits NO NO YES YES 9 1 29 No Central...

Page 79: ...t User Interface PCB securely connected Is hot DHW Cylinder target temperature set too low Does central heating and hot water otherwise work OK Is there 230 V to the diverter valve Replace Indoor Unit...

Page 80: ...80 Installation and Maintenance Appendix 1 1 SYSTEM SCHEMATICS 1 1 1 Schematics Key Legend...

Page 81: ...Appendix 81 Installation and Maintenance 1 1 2 Logic Air Two Zone Pre Plumbed Cylinder with Integrated Buffer...

Page 82: ...Appendix 82 Installation and Maintenance 1 1 3 Logic Air Single Zone Pre Plumbed Cylinder...

Page 83: ...Appendix 83 Installation and Maintenance 1 1 4 Logic Air Two Zone Pre plumbed Cylinder with Integrated Low Loss Header...

Page 84: ...mp Model Units 4 kW 5 Kw 8 kW 10 kW Design flow rate l m 11 47 14 33 22 93 28 67 Remaining Pump head after appliance losses m 8 1 7 9 6 8 5 4 1 1 5 2 Ideal Heat Pump Magnetic Filter and Strainer Losse...

Page 85: ...er EP Refrigerant to Water Heat Exchanger F Filter PgA Automatic bleeder valve Pr Pressure valve Prt Pressure switch SDe Flow temperature sensor SED Inlet expansion valve temp sensor SPr Pressure sens...

Page 86: ...llotted time period It is essential that the heat pump is serviced in line with the manufacturers recommendations at least annually This must be carried out by a competent certified operative The serv...

Page 87: ...ted in accordance with BS7593 2019 Yes Heat Pump outdoor unit Tick the appropriate boxes Measure and Record Is the heating system adequately frost protected and pipes insulated to prevent heat loss Ye...

Page 88: ...t commissioning l min Additional heat sources connected Gas Boiler Oil Boiler Electric Heater Solar Thermal Other ALL INSTALLATIONS All electrical work complies with the appropriate Regulations Yes Th...

Page 89: ...on has been checked and appropriate action taken in accordance with BS 7593 and heat pump manufacturers instructions Yes N a Comments Signature SERVICE 01 Date Engineer name Company name Telephone No...

Page 90: ...le to not have under taken this if the service engineers attendance visit was in between annual services to attend a non water facing component SERVICE 01 Date Engineer name Company name Telephone No...

Page 91: ...is not switched off unless done by a qualified service engineer Clearances The Heat Pump must not be obstructed at any time The minimum installation clearances must be upheld Do not rest objects on th...

Page 92: ...92 Installation and Maintenance Notes...

Page 93: ...93 Installation and Maintenance Notes...

Page 94: ...eal Technical Helpline 01482 498663 Ideal Consumer Helpline 01482 498660 Ideal Parts 01482 498665 idealheating com Ideal Boilers Ltd pursues a policy of continuing improvement in the design and perfor...

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