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2

excel HE - 

User’s

In cases of repeated or continuous shutdown a CORGI registered
installer or in Ireland a competent person should be called to
investigate and rectify the condition causing this and carry out an
operational test. Only the manufacturers original parts should be
used for replacement.

Minimum Clearances

Clearances of 

200mm (8"

) above, 

100mm (4"

) below, 

10mm (

3

/

8

"

)

at the sides and 

450mm (17 

3

/

4

") at the front of the boiler casing

must be allowed for servicing.
The minimum front and bottom clearance allowed when built into
a cupboard is 5mm.

To light the boiler.

If a programmer is fitted refer to separate instructions for the
programmer before continuing.

1.

Switch the electricity supply on.

2.

If the boiler is to be used for CH and DHW position the main
switch (B) as in the following illustration.

Destination Countries: GB, IE

excel HE C24, C28, C32

(Natural Gas Only)

C24

G.C. Appliance No.  47-348-35

C28

G.C. Appliance No.  47-348-36

C32

G.C. Appliance No.  47-348-37

Introduction

The 

excel HE 

is a wall mounted, room sealed, condensing

combination boiler, featuring full sequence automatic spark
ignition and fan assisted combustion.
Due to the high efficiency of the boiler, condensate is produced
from the flue gases and this is drained to a suitable disposal
point through the plastic waste pipe at the lower rear of the
boiler.  A condensate 'plume' will also be visible at the flue
terminal.
The 

excel HE 

is a combination boiler providing both central

heating and domestic hot water on demand.

S a f e t y

Current Gas Safety (Installation & Use)
Regulations or rules in force.

In your own interest, and that of safety, it is the law that this boiler
must be installed by a CORGI registered installer, in accordance
with the above regulations.
In Ireland, the installation must be carried out by a Competent
Person and installed in accordance with the current edition of
I.S. 813 “Domestic Gas Installations”, the current Building
Regulations and reference should be made to the current ETCI
rules for electrical installation.

It is essential that the instructions in this booklet are strictly
followed, for safe and economical operation of the boiler.

Electricity Supply

This appliance must be earthed.

Supply: 230 V ~ 50 Hz. The fusing should be 3A.

Connection must be made in a way that allows complete
isolation of the electrical supply such as a double-pole switch,
having a 3mm (1/8") contact separation in both poles, serving
only the boiler and system controls. Alternatively, a 3-pin
UNSWITCHED socket may be used.  The means of isolation
must be accessible to the user after installation.

Important Notes

z

This appliance must not be operated without the casing
correctly fitted and forming an adequate seal.

z

If the boiler is installed in a compartment then the
compartment MUST NOT be used for storage purposes.

z

If it is known or suspected that a fault exists on the boiler
then it MUST NOT BE USED until the fault has been
corrected by a CORGI registered installer or in Ireland a
competent person.

z

Under NO circumstances should any of the sealed components
on this appliance be used incorrectly or tampered with.

z

This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instructions concerning
use of the appliance by a person responsible for their safety.

z

Children should be supervised to ensure that they do not
play with the appliance.

3.

The boiler will commence the ignition sequence.  The green
operational light 1 (E) indicates boiler running for central
heating.

Control of CH Temperature

The output temperature of CH water is adjustable from a
minimum of about 38

o

C to a maximum of about 82

o

C by turning

the knob B.  The green operational light 1 (E) indicates boiler
running for Central Heating.

Approx. CH flow temperature for the boiler thermostat settings:

Control of DHW Temperature

The temperature of the DHW leaving the boiler can be varied
from a minimum of about 40

o

C to a maximum of about 65

o

C

(within the power limits for the appliance) by turning the
temperature control knob C.  The green operational lights 1
and 3 (E) indicates boiler running for domestic hot water.

All CORGI registered installers carry a CORGI ID card, and have a registration number. Both should be recorded in
the 

Benchmark 

Commissioning Checklist.  You can check your installer by calling CORGI direct on 01256 372300.

THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETED AFTER EACH SERVICE

Ideal Stelrad Group 

is a member of the Benchmark initiative and fully supports the aims of

the programme.  Benchmark has been introduced to improve the standards of installation and
commissioning of central heating systems in the UK and to encourage the regular servicing of
all central heating systems to ensure safety and efficiency.

B

Minimum (38

o

C)

Maximum (82

o

C)

3

2

1

Winter

Summer

B

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02/11/2007, 07:42

62

Summary of Contents for excel HE C24

Page 1: ...icing instructions When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance specification that we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers HE C24 C28 C32 ...

Page 2: ...ng a 3mm 1 8 contact separation in both poles serving only the boiler and system controls Alternatively a 3 pin UNSWITCHED socket may be used The means of isolation must be accessible to the user after installation Important Notes z This appliance must not be operated without the casing correctly fitted and forming an adequate seal z If the boiler is installed in a compartment then the compartment...

Page 3: ... Internal frost protection operates regardless of the position of the main switch and CH heating thermostat knob B Therefore when the boiler is not lit and used in cold weather with consequent risk of freezing the supply to the boiler should be left switched on If the system includes a frost thermostat then during cold weather the boiler should ONLY be turned OFF at the time switch if fitted The m...

Page 4: ... Faults If unable to do so or if the pressure continues to drop then contact your installer Is the fault indication light 2 alight see Reset Procedure under Faults Fan and pump run continuously but there is no attempt at ignition Check that the flue product test cap on top of the boiler is fitted correctly Operating for hot water but will not operate for central heating Check that integral program...

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