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Icron Ranger 2324, User Manual

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Icron Ranger 2324 User Manual Download Page 16

15

Contacting Technical Support

If you are experiencing problems not referenced in the Troubleshooting section, contact Icron Technical 
Support:
 

www.icron.com/support

 

Tel:  +1 604 638 3939

To help us serve you better, please include the following information with your technical support request:

•  Host computer make and model
•  Type of Operating System installed (e.g. Windows 10, macOS 10.12, etc.)
•  Part number and serial number for both the LEX and REX units
•  Make and model of any USB device(s) attached to this extender system
•  Description of the installation such as Host computer model, transmission media used and 

information about the USB device(s)

•  Description of the problem

 

 

Address the returned product to:

 

RMA Coordinator

 

Icron Technologies Corporation

 

4664 Lougheed Highway, Suite 221

 

Burnaby, BC Canada

 

V5C 5T5  

Contacting Sales

 Email: 

[email protected] 

 

Tel:  +1 604 638 3920 

Summary of Contents for Ranger 2324

Page 1: ...USB 2 0 Ranger 2324 2344 4 Port USB 2 0 Fiber Optic Extender System User Guide ...

Page 2: ...24 2344 to which this declaration relates is in conformity with European Standards EN 55022 EN 61000 and EN 55024 IC Statement This Class B digital apparatus complies with Canadian ICES 003 WEEE Statement The European Union has established regulations for the collection and recycling of all waste electrical and electronic equipment WEEE Implementation of WEEE regulations may vary slightly by indiv...

Page 3: ...talling the LEX Unit 7 Connecting the LEX to the REX 7 Installing the REX Unit 7 Checking the Installation 7 Connecting a USB Device 8 Compatibility 8 Optional USB Extender Mounting Options 9 Option 1 USB Extender Mounting Kit 9 Option 2 USB Extender Direct Surface Mounting 10 Troubleshooting 11 Warranty Information 13 Obtaining Warranty Service 13 Specifications 14 Contacting Technical Support 15...

Page 4: ...er 2324 2344 incorporates ExtremeUSB technology enabling users to extend USB beyond the standard 5m cable limit for USB 2 0 peripheral devices This extender system is composed of two individual units the LEX and the REX and has the following key features Up to 500m of extension when directly connected over multimode fiber Ranger 2324 and up to 10km over singlemode fiber Ranger 2344 Support for new...

Page 5: ... the unit is attempting to establish a link 3 Host LED Green Indicates that the extender system is properly enumerated on the host computer LED blinks when the extender system is in a suspended state 4 Activity LED Amber Indicates data transmission is occurring between the LEX and REX units LED blinks intermittently with or without a USB device connected When the LEX and REX units are in suspend m...

Page 6: ...units is established LED is off when there is no link between the LEX and REX units LED is slow blinking when the unit is attempting to establish a link 4 Host LED Green Indicates that the extender system is properly enumerated on the host computer LED blinks when the extender system is in a suspended state 5 Activity LED Green Indicates data transmission is occurring between the LEX and REX units...

Page 7: ...xtender you will need to prepare your site 1 Place the computer where desired and set it up 2 Ensure to locate the USB device s within the cable length of the computer If not adjust the location of the device s and or computer accordingly 3 If you are using surface cabling the Ranger 2324 supports a maximum distance of 500m over multimode fiber while the Ranger 2344 extends up to 10km over singlem...

Page 8: ...e s 2 Assemble the power adapter and country specific power cord together and connect them into a suitable AC outlet 3 Connect the power adapter to the REX Checking the Installation 1 On the LEX and REX units check that the Power Activity Link and Host LEDs are on If the Host or Link LEDs are permanently off then the cabling between the LEX and REX units may not be installed properly or is defecti...

Page 9: ...correctly or fails to detect please consult the Troubleshooting section in this guide Connecting a USB Device 1 Install any software required to operate the USB device Refer to the documentation for the USB device as required 2 Connect the USB device to the device port on the REX 3 Check that the device is detected and installed properly in the operating system Compatibility The USB 2 0 Ranger 232...

Page 10: ...e 10 OPTION 1 USB Extender Mounting Kit each kit includes 2 mounting brackets 4 M3 0 locking washers 4 M3 0 x 5mm Phillips pan head screws Mounting bracket installation guide see diagram below 1 kit required to mount per LEX or REX Using a Phillips screwdriver in the order as illustrated below fasten and secure the provided screws locking washers and brackets into place Once the bracket mounting i...

Page 11: ... washers and M3 0 screws 4 of each per extender noting screw length will depend upon thickness of mounting surface 3 Drill through each of the four hole markings on the mounting surface using a 4 7625mm 3 16 drill bit 4 Align the bottom enclosure holes to the newly drilled out holes on the mounting surface 5 Place a locking washer on each of the four screws and using a screwdriver fasten the exten...

Page 12: ...th crossover is connected between the LEX and REX units 2 Connect a short fiber optic crossover patch cord between the LEX and REX units Recheck operation of the system Link LED on LEX and REX units are on Host LED on LEX and REX units are off The host computer is not powered on The LEX is not connected to the computer when used with the optional LEX adapter The computer does not support USB hubs ...

Page 13: ... malfunctioning Contact Technical Support for assistance 7 If the second device does operate properly the first device may not be compatible with the Ranger 2324 44 USB device is attached to the REX unit s USB port but REX unit device LED is off A USB device must have the appropriate driver installed on the computer operating system 1 Install the required USB device driver on the computer operatin...

Page 14: ...nder no circumstances will Icron Technologies Corporation its suppliers or licensors be liable for any costs of procurement or substitute products or services lost profits loss of information or data or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use Icron Technologies Corporation product or service even if Icron Techn...

Page 15: ...m 3 9 x 3 0 x 1 0 Enclosure Material Silver Anodized Aluminum REMOTE EXTENDER REX USB Connector 4 x USB 2 0 Type A Receptacles Link Connector 1 x SFP Duplex Dimensions 100 0mm x 76 0mm x 26 0mm 3 9 x 3 0 x 1 0 Enclosure Material Silver Anodized Aluminum Available Current Up to 1 Amp to each USB port 2 5 Amps total shared Power Supply 100 240V AC input 24V 1A DC Output ENVIRONMENTAL Operating Tempe...

Page 16: ...erating System installed e g Windows 10 macOS 10 12 etc Part number and serial number for both the LEX and REX units Make and model of any USB device s attached to this extender system Description of the installation such as Host computer model transmission media used and information about the USB device s Description of the problem Address the returned product to RMA Coordinator Icron Technologie...

Page 17: ...uter or hub The Type B connector is used to attach the USB cable to a USB device Duplex LC When a crossover fiber optic cable is called for the cable has the transmit signal on one end connected to the receive signal at the other end RX TX USB Type A port USB Type A connector USB Type B port USB Type B connector USBType A port USBType B port USBType A connector USBType B connector 16 ...

Page 18: ...17 Icron Technologies Corporation 4664 Lougheed Highway Suite 221 Burnaby BC Canada V5C 5T5 Tel 1 604 638 3920 Fax 1 604 638 3930 www icron com ...

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