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7. Helpful Tips

General

1. The ICREON DOCKING STATION icon is not displayed on your screen.

The ICREON DOCKING STATION icon is displayed only when an external 
monitor is connected to the docking station . If an external monitor is 
connected, ensure that the video cable is fully inserted into the docking 
station  and the monitor.

2. The power and connection indicator of the docking station  is not on.

Ensure that you have correctly connected the power supply to the docking 
station  and a working electrical outlet, and that you have pressed the power 
button. Do not use any power supply other than the one provided with the 
docking station .

3. You connect the docking station  to a computer with the provided USB 3.0 

cable, but the docking station  does not work.

a. 

Ensure that the docking station  is well powered by its power supply. The 

docking station  always needs external power supply for operation, because it 
does not take power from the USB connector attached to your notebook 
computer.

b. 

Ensure that the device driver of the docking station  is well installed; if not, 

install the device driver and restart the computer.

c. 

Ensure that the USB connector on your computer works well; if not, replace 

with other USB connectors.

4. You cannot start your notebook computer when it is connected with the 

docking station .

Ensure that you use the USB 3.0 cable provided with the docking station .

Video output

1. The external monitor display(s) are blank.

• Ensure that the notebook computer connected to the docking station  is 
running correctly and is not in standby
or hibernation mode. When the notebook computer is in standby or 
hibernation mode, the external
monitor display(s) are always blank.
• Ensure that the device drivers are installed following the installation 
instructions and the icon for the
docking station  is visible in the Windows notification area.
• Ensure that the video output function is not disabled.

17

Summary of Contents for HSD390DS

Page 1: ... 1 USB 3 0 Dual Head Docking Station User Guide MODEL HSD390DS ...

Page 2: ...ce driver on Windows operating systems 5 4 2 Uninstalling the device driver from Windows operating systems 6 4 3 Connecting the docking station to your computer 7 5 Using the docking station 8 6 Working with the docking station 10 6 1 Understanding the video output modes 11 6 2 Working with the docking station utility 13 7 Helpful Tips 17 2 ...

Page 3: ...higher 1GB memory or higher An ATI Intel or NVIDIA graphics card installed 30 MB of free hard disc space or more An available USB 2 0 or USB 3 0 connector Microsoft Windows XP SP2 or higher Microsoft Windows 7 32 64 Microsoft Windows 8 32 64 3 Install CD HSD390DS USB3 0 cable ...

Page 4: ...d USB 3 0 Used to connect USB devices USB 1 0 USB 1 1 USB connector 2 0 and USB 3 0 compatible Gigabit Ethernet connector Used to connect a local area network LAN cable DVI I video output connector Used to connect an external monitor with a DVI cable You also can connect a DVI I to VGA adapter to the DVI I video output connector and connect the external monitor with a VGA cable to the DVI I to VGA...

Page 5: ...8 1 operating system open File Explorer and click Computer or This PC then double click the CD DVD drive icon 5 4 Installing the docking station 4 1 Installing the device driver on Windows operating systems Wish to put the drive CD in the computer and laptop CD ROM Follow the instructions on the screen to install the device driver Restart your computer after the completion message is displayed The...

Page 6: ... the top right or bottom right corner of the screen to display the charms and then click Settings Control Panel From the Start screen do the following a Move the pointer to the top right or bottom right corner of the screen to display the charms b Click Search c On the Apps screen scroll to the right side and click Control Panel in the Windows System section 3 Depending on your Control Panel mode ...

Page 7: ...g station 7 3 Connect the USB B plug of the USB 3 0 cable to the USB 3 0 upstream connector on the docking station 4 Connect the USB A plug of the USB 3 0 cable to an available USB connector on the notebook computer Notes Connecting the docking station to any connector other than a USB 3 0 connector or using any USB cable other than a USB 3 0 cable might impact on the docking station performance e...

Page 8: ...ack on the docking station Using the Gigabit Ethernet connector To use the Gigabit Ethernet connector on the docking station connect the docking station to standard 10 Mbps 100 Mbps or 1000 Mbps network and wait until the docking station is fully configured by the Windows operating system Using the USB connectors To use the USB connectors connect a USB device to any of the five USB connectors on t...

Page 9: ... the two video output connectors You do not have to disconnect the docking station from your notebook computer each time when you connect the external monitors to the video output connectors To use the video output connectors connect the DVI cable of the external monitors to the video output connectors on the docking station You also can connect an external monitor with a VGA connector to the dock...

Page 10: ...can configure the color quality the screen rotation the screen resolution and the video output modes for the selected monitor through the submenu options under the corresponding menu Before doing any monitor configuration you need to firstly identify your monitors To identify your monitors do the following 1 Click the DisplayLink Manager in the Windows notification area A pop up menu opens 2 Selec...

Page 11: ...play s and the external monitor display s are on the right side of the notebook computer monitor display by default Extend To When you select this option your notebook computer monitor becomes the primary display and the external monitor s become the secondary display s You can give each monitor its own frame buffer through the submenu options Right Left Above and Below or through drag operations ...

Page 12: ... display mode When the docking station is in single display mode it enables you to show your desktop on only one screen There are two options when you are using single display mode Notebook Monitor Off When you select this option the display of your notebook computer monitor turns off and the display of the external monitor turns on Note This option is available when there is only one external mon...

Page 13: ...et when you are using this feature Manually enabling the headset and microphone combo jack To manually enable the headset and microphone combo jack on the docking station depending on the operating system you are using do one of the following For the Windows XP operating system 1 Click the ICREON DOCKING icon in the Windows notification area A pop up menu opens 2 Select Audio Setup The Sound and A...

Page 14: ...ect ICREON DOCKING STATION Screen Rotation and then select one of the following options Normal The external monitor display remain the same as your notebook computer monitor display Rotated Left The external monitor display rotate 90 degrees to the left Rotated Right The external monitor display rotate 90 degrees to the right Upside Down The external monitor display become upside down Setting the ...

Page 15: ...ws notification area A pop up menu opens 2 Select ICREON DOCKING STATION Screen Resolution and then select the desired screen resolution option for the external monitor For example 2048 x 1152 means that the video output resolution will be 2048 by 1152 pixels In the mirror mode you can set the resolution of the external monitor by doing the following 1 Click the ICREON DOCKING STATION icon in the ...

Page 16: ...50 60 4 768 x 576 50 60 5 800 x 480 60 6 800 x 600 56 60 72 75 85 7 832 x 624 75 8 848 x 480 60 9 1024 x 600 60 10 1024 x 768 60 70 75 85 11 1152 x 864 75 12 1152 x 870 75 13 1280 x 720 50 60 14 1280 x 768 60 75 85 15 1280 x 800 60 16 1280 x 960 60 85 17 1280 x 1024 60 75 18 1360 x 768 60 19 1366 x 768 50 60 20 1368 x 768 60 21 1400 x 1050 60 75 85 22 1440 x 900 60 23 1600 x 900 60 24 1600 x 1200 ...

Page 17: ...ays needs external power supply for operation because it does not take power from the USB connector attached to your notebook computer b Ensure that the device driver of the docking station is well installed if not install the device driver and restart the computer c Ensure that the USB connector on your computer works well if not replace with other USB connectors 4 You cannot start your notebook ...

Page 18: ...ified Output Protection Protocol COPP and you will not be able to play back the protected videos on the external monitors connected to the docking station The Corel WinDVD 10 program also has limitations on playing back videos in the Windows XP operating system To play back videos on the external monitor s you can connect the external monitor s to the VGA connector s on your notebook computer and ...

Page 19: ... in full screen mode when you right click the screen to open the setting menus 5 The images on the external monitor s are not in correct colors To solve the problem do the following a Ensure that the external monitor s are well connected to the video output connectors of the docking station b Check the display resolution setting of the computer and ensure that the resolution is supported by the do...

Page 20: ...XP operating system 1 Right click the volume icon in the Windows notification area 2 Select Adjust Audio Properties and the Sound and Audio Devices Properties window is displayed 3 Click the Audio tab 4 Select a built in audio device from the Sound playback panel and then select another built in audio device from the Sound recording panel For the Windows Vista Windows 7 Windows 8 or Windows 8 1 op...

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