ICP DAS, ZT-2018/S Quick Start, Version 1.0.0
Page 8
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2013 by ICP DAS Co., Ltd. All Rights Reserved.
8
Troubleshooting
(1)
Technical Support.
If you have any difficulties using your ZT-2000 series I/O device, please send a
description of the problem to
Include the following items in your email:
A description or diagram of the current DIP switch positions.
A copy of the configuration file for the ZT-2000 coordinator. This file can be obtained
using the procedure outlined below and should be attached to your email.
a.
Set the DIP switch of the ZT-255x device to the [ZBSET] position then reboot the
device. Launch the ZT Configuration Utility and select [Save Log] icon to save the
configuration of the ZT-255x as a file.
b.
After clicking the [Save Log] icon, enter the “File Name” and the “File Path” in the
Windows “Save” dialog box. Once the configuration has been successfully saved, the
following message will be displayed.
