iCoolsport 5 Series, Owner'S Manual

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35
Turbo Unable to Fix Water Flow
Issue
An explanation will appear in the middle of the screen to notify
you the machine has stopped.
Your iCool machine can not continue until the reason for the
lack of water is found. This is very important because such a
powerful machine could easily freeze the remaining water in
the titanium heat exchange tank solid and that could cause
serious damage. The operating system will not allow that to
happen.
/!\ Please make sure that there is enough water and that the
water level is above the minimum required.
/!\ If you have a water valve in your pool or elsewhere in the
pipes, please make sure the valve is in the OPEN position and
water can flow properly.
/!\ Water flow can sometimes be restricted by foreign objects
such as band-aids or bits of clothing blocking the water flow.
Check all water outlets are clear.
/!\ Check your Water Circulation Pump. You may find some
debris or items blocking the water flow inside the pump.
If none of the above works, please email the iCool Support
team with pictures of your entire set up, your pool and your
water level so we can help solve your issue.
Heat Exchange Tanks Frozen
Solid
if you set the temperature below about 7ºC or 45ºF, it is
occasionally possible in certain climatic conditions for the
heat exchange tanks to freeze solid. This will block most or
all the flow of water. It should be understood that in order to
cool the pool water to these extremely low temperatures, the
system must cool to at least 5ºC below the set temperature to
allow for losses and this takes it very close to the temperature
that water freezes solid. There is an anti freeze circuit in your
iCool to prevent this in most cases.
If the tanks freeze up, the system will stop to protect the tanks
and the screen will sound and alarm and give advice. Allow
30 minutes for the ice to melt and then set the temperature a
little higher (no lower than 8 or 9ºC to prevent the tanks from
freezing again) and restart. Normally settings above 8ºC or
45ºF will not freeze the tanks in any conditions.
If extreme freezing temperatures are expected, we
recommend adding salt or anti-freeze to the water to lower
the temperature at which the water freezes. If you are in a
location that may experience below freezing weather at any
time that the machine is not operating, we recommend that
you drain the water from the Turbo machine to protect it from
expanding ice in the tanks.