icetro ID-0160-AN, User Manual

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10. Before Requesting Service
Make sure to check the following if the product is operated inappropriately.
If the issue persists, contact the local distributor where you purchased the product or the customer
service center.
Please provide the information on the warranty when you contact us.
(Model, serial number, name of distributor, date of purchase and detailed description of issue)
Operational status What to check Measures
1. Ice maker does
not work
1. Is power supplied? Plug the power cord.
2. Is circuit breaker ON?
Turn on the circuit breaker
on the back of the product.
3. Is the power supply of the machine using
rating volts? Check the power and make sure to use
the proprietary plug.
4. Is the power switch on the front turned on?
Make sure to set the front power switch
at 'ICE'.
2. Water is not
supplied.
1. Is water valve closed? Open the water valve.
2. Is water inlet hose installed properly? Check and take necessary measures.
3. Is water working? Check the water source.
4. Is water valve working?
Check and contact the customer
service center.
3. Takes too long to
make ice cubes.
1. Ice maker is too dirty(too much dust).
(Air cooled type)
Disassemble the front cover, remove the dust
filter and clean it with a vacuum cleaner.
Too much dust deteriorates performance and
may make the product use too much power.
2. Is ambient temperature not too high or low?
Operational temperature is 10℃ ~ 38℃
(50~100℉). Make sure that ambient
temperature is appropriate.
3. Is the water inlet valve too clogged or has too
much dreg?
Disassemble the valve and remove foreign
objects from the filter. Make sure that the tap
is closed for this.
4. Ice maker is too
noisy or makes
strange noises.
1. Is the floor level or solid enough? Make sure that the floor is fully even.
2. Does either front or back of the ice maker
come into contact with the wall? There must be a gap wider than 50cm(19.7")
from the walls.
3. Is supplied water too cold?
Water temperature needs to be 10℃~32℃
(50~60℉).
4. Does the ice making device make too much
noise?
Set the power switch to 'OFF', melt all ice
and set the switch back to 'ICE'. Contact
the customer service center.