SERVICE DIAGNOSIS
GEMD270A
Page 20
SYMPTOM
POSSIBLE CAUSE
SUGGESTED CORRECTION
Wet ice
Ambient temperature too high
Move unit to cooler location
High water level in the freezer
Lower to approx. 20mm below ice spout
Faulty compressor
Replace
Machine runs but makes no ice
Water not entering in the freezer
Air lock in feed line to freezer.
Clogged feed line to freezer. Clean it
Gear stripped
Check and repair
Moisture in the system
Purge, replace drier and re-charge
Water leaks
Water seal leaking
Replace water seal
Water feed line to freezer leaking
Check and fasten hose clamp
Float valve not closing
Check and adjust float valve setting
screw
Excessive noise or chattering
Mineral or scale deposit on auger
Remove and manually polish auger and
inner freezer walls and inner walls of
freezer barrel using emery paper
Low suction pressure
Add refrigerant to increase suction
pressure
Water feed line to freezer clogged
Vent and clean it
Low water level into freezer
Adjust to approx. 20 mm below ice spout
Gear motor noise
Worn rotor bearings
Check and replace
Shortage or poor lubricant in gear case
Check for proper lubricant level by
opening gear case.
Top of gears must be covered with
lubricant
Gear case bearings and gear racers
worn out
Check and replace worn parts
Shortage of water
Strainer at water inlet fitting clogged
Remove strainer and clean
Float reservoir water nozzle clogged-up
nozzle
Remove float valve and clean
