IBM TURBOWAYS 25, Hardware Installation Manual

Page: 30 / 44

If possible, be at your computer. Your technical support
representative might want to walk you through the problem during
the call.
Step 3: Placing the Call to IBM
Use one of the following numbers:
¹
Within the United States, call IBM at 1-800-426-7378.
¹
Within Canada
– For support, call HelpPC at 1-800-565-3344.
– For more information or to place an order, call
1-800-465-7999.
¹
Outside the United States and Canada, contact your IBM
HelpWare number, your place of purchase, or your local branch
office.
Obtaining TURBOWAYS 25 Corrective Service
Diskettes
As updated versions of the diskettes described in this book are
produced, they will be made available for you in several ways.
¹
From the World Wide Web:
On the World Wide Web, use the following URL to obtain a
listing of available diskettes:
http://www.raleigh.ibm.com/nes/nesatm.htm
You can then copy any of the listed files to your local disk.
Note: The TURBOWAYS 25’s Information file contains
descriptions of the available files.
¹
By anonymous FTP:
From the FTP site:
lansupport.raleigh.ibm.com
Change to the subdirectory /pub/products/lanprods/atm. Read
the index.txt file for information on this directory. You can then
get any of the listed diskette images.
4-6
TURBOWAYS 25 ATM PCI Adapter Hardware Installation Guide