IBM TotalStorage 2109 M12, User Manual

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Getting help
Contact your switch supplier for technical support. This includes hardware support,
all product repairs, and ordering of spare components.
Be prepared to provide the following information to support personnel:
v
The switch serial number
v
The switch worldwide name ( licenseidshow command)
v The configuration ( topologyshow command)
v
Any output from the supportShow Telnet command
v A detailed description of the problem
v
Any troubleshooting steps that you have already performed
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