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If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, run diagnostics, and recorded information before you
call. When calling for technical assistance, please have the following
information available:
v
Machine Type and Model
v
Serial numbers of your computer, monitor, and other components, or your
proof of purchase
v
Description of the problem
v
Exact wording of any error messages
v
Hardware and software configuration information for your system
Telephone numbers
Note:
Telephone numbers are subject to change without notice. For the latest
list of IBM HelpCenter telephone numbers and hours of operation, visit
the Support Web site at
www.ibm.com/pc/support
Country or region
Language
Telephone Number
Argentina
Spanish
0800-666-0011
Australia
English
1300-130-426
Austria
German
01-24592-5901
Bolivia
Spanish
0800-0189
Belgium
Dutch
French
02-210 9820
02-210 9800
Brazil
Portuguese
55-11-3889-8986
Canada
English/ French
1-800-565-3344
in Toronto only call
416-383-3344
Chile
Spanish
800-224-488
China
Mandarin
800-810-1818
Colombia
Spanish
980-912-3021
Denmark
Danish
45 20 82 00
Ecuador
Spanish
1-800-426911 (option #4)
Finland
Finnish
09-459 69 60
France
French
02 38 55 74 50
Germany
German
07032-1549 201
Getting help and service
40
ThinkPad
®
R40 Series Service and Troubleshooting Guide
Summary of Contents for ThinkPad R40 series
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Page 48: ...Install a memory module 36 ThinkPad R40 Series Service and Troubleshooting Guide ...
Page 55: ...Appendix A Important safety instructions Copyright IBM Corp 2003 43 ...
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Page 57: ...DANGER Backup battery safety notice Appendix A Important safety instructions 45 ...
Page 58: ...Modem safety information 46 ThinkPad R40 Series Service and Troubleshooting Guide ...
Page 59: ...Laser compliance statement Appendix A Important safety instructions 47 ...
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