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IBM ThinkPad R40 series, Service Manual

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Copyright International Business Machines Corporation

1997. All rights reserved.

English

3

Appendix D. Notices

83

Summary of Contents for ThinkPad R40 series

Page 1: ...ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 2: ......

Page 3: ...ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 4: ...ABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make ...

Page 5: ...s The files and programs for these alternative methods are on your hard disk which eliminates having to locate misplaced CDs and problems associated with using an incorrect CD version The complete backup of all the files and programs that IBM preinstalled on your computer resides in a hidden section or partition of the hard disk Although hidden the backups in the partition consume hard disk space ...

Page 6: ...iv ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 7: ...ktop Area If Windows does not start correctly press the Access IBM button during the startup sequence of your computer and start the Access IBM Predesktop Area Use this area to run diagnostics restore your backups assuming you have made backups using IBM Rapid Restore PC restore to factory contents ie what was there when you received your computer start a utility that enalbes you to change your st...

Page 8: ...IBM that explains what each part of Access IBM holds to help you vi ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 9: ...system contain brief video clips that show you how to perform certain tasks such as replacing your battery inserting a PC Card or upgrading your memory Click play button to watch the video clip Finding information with Access IBM vii ...

Page 10: ...viii ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 11: ... Chapter 3 Getting help and service from IBM 37 Getting help and service 38 Getting help on the Web 38 Getting help by fax 39 Calling IBM 39 Getting help around the world 41 Appendix A Important safety instructions 43 Modem safety information 46 Laser compliance statement 47 Appendix B Wireless related information 49 Wireless Interoperability 49 Usage environment and your Health 49 Appendix C Warr...

Page 12: ...x ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 13: ...Chapter 1 Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer 6 Copyright IBM Corp 2003 1 ...

Page 14: ...Your ThinkPad at a glance Front view Rear view Your ThinkPad at a glance 2 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 15: ... on the model Display The color display uses TFT technology v Size 13 3 inch 14 1 inch or 15 0 inch v Resolution LCD Up to 1400 by 1050 depending on the model External monitor Up to 2048 by 1536 v Brightness control Keyboard v 87 key 88 key or 92 key v UltraNav TrackPoint and touch pad v Fn key function v Access IBM button v Volume control buttons v ThinkLight v Forward and Back keys Features Chap...

Page 16: ... v Parallel connector IEEE 1284A v External monitor connector v PC Card slot Type II or Type III PC Card v Stereo Headphone jack v Microphone jack v S Video out connector v 2 Universal Serial Bus USB 2 0 connectors v Infrared port v RJ11 telephone connector available if the modem feature is installed v RJ45 Ethernet connector v Ultrabay Plus v Port Replicate connector v IEEE 1394 port on some mode...

Page 17: ... 50 to 95 F Not operating 5 to 43 C 41 to 110 F At altitudes above 2438 m 8000 ft Maximum operating temperature 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F v Relative humidity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Heat output v 72 W 246 Btu hr maximum Power source ac adapter v Sine wave input ...

Page 18: ...cation from plastic bags v Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13cm 5 in v Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Be gentle with your computer v Avoid placing any objects including paper between the display and the keyboard or the palm rest v Do not drop bump scratch twist hit vibr...

Page 19: ...lic switched telephone network PSTN Do not connect the modem to a PBX private branch exchange or any other digital telephone extension line because this could damage your modem Analog phone lines are often used in homes while digital phone lines are often used in hotels or office buildings If you are not sure which kind of phone line you are using contact your telephone company v Your computer mig...

Page 20: ...e detergent to wipe the exterior of the computer v Avoid spraying cleaner directly on the display or the keyboard v Gently wipe the display with a soft dry cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint stick when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remains m...

Page 21: ...Keyboard problems 16 UltraNav problems 17 Standby or hibernation problems 18 Computer screen problems 20 Battery problems 22 Hard disk drive problems 23 Startup problems 23 Other problems 26 Starting IBM BIOS Setup Utility 28 Recovering pre installed software 30 Upgrading the hard disk drive 31 Replacing the battery 33 Install a memory module 34 Copyright IBM Corp 2003 9 ...

Page 22: ...you have time to run the entire test do not interrupt the test while it is running The System Test of the Test Scripts runs some tests of critical hardware components but it does not run all of the diagnostic tests in PC Doctor for Windows If PC Doctor for Windows reports that all of the tests in the System Test have been run and that it has found no problems consider running more of the tests in ...

Page 23: ...s F10 and then Enter to restart the system 0185 Bad startup sequence settings Enter BIOS Setup and load Setup defaults Checksum of the startup sequence setting in the EEPROM is not correct Press F1 to go to IBM BIOS Setup Utility Press F9 and then Enter to load the default setting Press F10 and then Enter to restart the system 0187 EAIA data access error The access to EEPROM is failed Have the com...

Page 24: ... following If an external keyboard is connected do the following v Turn off the computer and disconnect the external keyboard then turn on the computer Make sure that the built in keyboard operates correctly If it does have the external keyboard serviced v Make sure that the external keyboard is connected to the correct connector Test the computer by using PC Doctor v If the computer stops during ...

Page 25: ...ror code have the computer serviced 02D0 System cache error The cache is disabled Have the computer serviced 02F4 EISA CMOS not writable Have the computer serviced 02F5 DMA test failed Have the computer serviced 02F6 Software NMI failed Have the computer serviced 02F7 Fail safe timer NMI failed Have the computer serviced 1802 Unauthorized network card is plugged in Power off and remove the miniPCI...

Page 26: ... EXE NOEMS and save this file CardBus Configuration Error Device Disabled Press F1 to go to the IBM BIOS Setup Utility Press F9 and then Enter to load the default setting Press F10 and then Enter to restart the system Thermal sensing error The thermal sensor is not functioning correctly Have the computer serviced Errors without messages Problem When I turn on the machine nothing appears on the scr...

Page 27: ...If you still see only the cursor on the screen have the computer serviced Problem My screen goes blank while the computer is on Solution Your screen saver or power management may be enabled Touch the TrackPoint or the touch pad or press a key to exit the screen saver or press the power switch to resume from standby or hibernation Problem The DOS full screen looks smaller Solution If you use a DOS ...

Page 28: ...oblem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power switch for 4 seconds or more If the computer is still not reset remove the ac adapter and the battery Keyboard problems Problem The cursor does not move after the computer returns from one of the power management modes Solution Make sure you followed the instructi...

Page 29: ...ator II or MiniDock make sure that the keyboard cable is correctly connected to the keyboard connector If the connection is correct disconnect the cable and make sure that the built in keyboard operates properly If the built in keyboard works there is a problem with the external keyboard Try using a different external keyboard UltraNav problems Problem The cursor drifts when the computer is turned...

Page 30: ...e C IBMTOOLS DRIVERS directory on your hard disk drive If your hard disk drive does not contain device drivers refer to the ThinkPad Web site For access to this Web site open Access IBM by pressing the Access IBM button Standby or hibernation problems Problem The computer enters standby mode unexpectedly Solution If the processor reaches a temperature that is too high the computer automatically en...

Page 31: ...pter to the computer then press Fn v If the standby indicator is off your computer is in hibernation mode or power off state Connect the ac adapter to the computer then press power button to resume operation If the system still does not return from standby mode your system may stop responding and you cannot turn off the computer In this case you need to reset the computer If you have not saved you...

Page 32: ...creen is blank Solution v If the standby status indicator is on in green press Fn to resume from the standby mode v If you are using the ac adapter or using the battery and the battery status indicator is on in green press Fn Home to make the screen brighter v If you attach an external monitor to your computer press Fn F7 to switch the screen output location v If the problem persists do the Soluti...

Page 33: ...nformation window 10 Click the Monitor tab 11 Make sure the Monitor type is correct Problem Incorrect characters appear on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced Problem The screen stays on even after you turn off your computer Solution Press and hold the power switch for 4 ...

Page 34: ...ter to the computer and let it charge If the battery cannot be fully charged in 24 hours use a new battery If the optional Quick Charger is available use it to charge the over discharged battery Problem Your computer shuts down before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery Problem...

Page 35: ...e hard disk drive or its child node If there is such a mark the hard disk drive is disabled Clear the mark to enable the drive by pressing the Insert key Startup problems Problem The Microsoft Windows operating system will not start Solution Use the Access IBM Predesktop Area to help solve or identify your problem Starting the Access IBM Predesktop is easy If the Windows operating system does not ...

Page 36: ...ling IBM on page 39 v Restore your backups restores backups you have made with IBM Rapid Restore PC if backups have been made v Run diagnostics starts diagnostics tests to help determine whether there are problems with your PC and what might be causing them v Create diagnostic disks helps you create special disks used during diagnostic tests In the left panel of the Access IBM Predesktop Area you ...

Page 37: ... can set for the Access IBM Predesktop Area Information gathers essential information about your PC that you can provide to call center technicians if necessary Help provides information about the various pages in Access IBM Predesktop area Exit closes the Access IBM Predesktop Area and resumes the startup sequence that was interrupted Solving computer problems Chapter 2 Solving computer problems ...

Page 38: ...at the computer starts from the device you want Also make sure that the device from which the computer starts is enabled by checking that there is no mark preceding the device name If there is such a mark clear the mark to enable the device by pressing the Insert key Problem The computer does not respond Solution IRQs for the PCI are all set as 11 The computer does not respond because it cannot sh...

Page 39: ...ick the Intel SpeedStep technology tab 4 From the list select the mode you want 5 Click OK Problem The computer cannot play a CD or the sound quality of a CD is not good Solution Please use the disk corresponding to the standard of each country such as that by which the Compact Disk Logo mark went into the disk label side Playing or sound quality of the disk outside CD standard are not guaranteed ...

Page 40: ... The Access IBM Predesktop Area appears on the screen If you have deleted the service partition of the hard disk drive or replaced the hard disk drive itself the Access IBM does not appears Refer to the Note below Next double click the Start setup utility icon If you have set a supervisor password the IBM BIOS Setup Utility menu appears after you enter the password You can start the utility by pre...

Page 41: ...ault settings You can also select an option in the Restart submenu to load the default settings or discard the changes 7 Select Restart then press Enter Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Solving computer problems Chapter 2 Solving computer problems 29 ...

Page 42: ... process Use a drive that is compatible with your computer To use the Product Recovery program to restore your pre installed software do the following 1 Create a Recovery Repair diskette according to the procedure below 2 If possible save all your files to media other than your hard disk 3 Turn off your computer 4 Turn on your computer At the prompt press the Access IBM button The prompt To interr...

Page 43: ... shocks Put the drive on a material such as soft cloth that absorbs the physical shock v Do not apply pressure to the cover of the drive v Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the information on the hard disk and then turn the computer off ...

Page 44: ...ll them 9 Turn the computer over so that its bottom side is up Reinstall the screw Note You can replace the screw with a security screw to prevent the hard disk drive from being removed easily The security screw may not be included in your ship group You can however purchase screw directly from NABS at www nabsnet com 10 Reinstall the battery 11 Turn the computer over again Connect the ac adapter ...

Page 45: ...computer over 3 Slide the battery latch to unlock it 1 then remove the battery 2 Note The first position of the battery latch is for releasing the lock of the battery 2 1 4 Align the side of a fully charged spare battery with the side of the battery space in the computer 1 then gently push the battery into the space 2 1 2 5 Slide the battery latch to lock it 6 Turn the computer over again Connect ...

Page 46: ...lot remove it to make room for the new one by pressing out on the latches on both edges of the socket at the same time Be sure to save it for future use 5 Find the notch on the side of the SO DIMM Attention To avoid damaging the SO DIMM do not touch its contact edge 6 With the notched end of the SO DIMM toward the right side of the socket insert the SO DIMM into the socket at an angle of about 20 ...

Page 47: ...IBM button message is displayed at the lower left area of the screen press the Access IBM button The Access IBM Predesktop Area appears on the screen If you have deleted the service partition of the hard disk drive or replaced the hard disk drive itself the Access IBM does not appear Refer to the Note below Next double click the Start setup utility icon The IBM BIOS Setup Utility screen appears Th...

Page 48: ...Install a memory module 36 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 49: ...Chapter 3 Getting help and service from IBM Getting help and service 38 Getting help on the Web 38 Getting help by fax 39 Calling IBM 39 Getting help around the world 41 Copyright IBM Corp 2003 37 ...

Page 50: ...irectory or you can contact the IBM HelpCenter Some fees might apply Getting help on the Web On the World Wide Web the IBM Web site has up to date information about IBM Personal Computer products and support The address for the IBM Personal Computing home page is www ibm com pc IBM provides an extensive Web site dedicated to mobile computing and to ThinkPad computers at www ibm com pc support Rese...

Page 51: ...blem v IBM hardware repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering change management Occasionally there might be changes that are required after a product has been sold IBM or your reseller if authorized by IBM will make selected Engineering Changes ECs available that a...

Page 52: ...ne numbers Note Telephone numbers are subject to change without notice For the latest list of IBM HelpCenter telephone numbers and hours of operation visit the Support Web site at www ibm com pc support Country or region Language Telephone Number Argentina Spanish 0800 666 0011 Australia English 1300 130 426 Austria German 01 24592 5901 Bolivia Spanish 0800 0189 Belgium Dutch French 02 210 9820 02...

Page 53: ...d Kingdom English 0 1475 555 055 United States English 1 800 772 2227 Uruguay Spanish 000 411 005 6649 Venezuela Spanish 0 800 100 2011 1 If you purchased your ThinkPad computer in Japan the telephone number of the IBM Help Center is given to you as soon as you finish registering the computer For detailed information visit the Web site at www ibm com jp pc ibmjreg Getting help around the world If ...

Page 54: ...of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www ibm com pc support and click Warranty Lookup Eligible IBM computers are identified by their four digit machine types For more information about International Warranty Service see Service Announcement 601 034 at http www ibm com C...

Page 55: ...Appendix A Important safety instructions Copyright IBM Corp 2003 43 ...

Page 56: ...44 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 57: ...DANGER Backup battery safety notice Appendix A Important safety instructions 45 ...

Page 58: ...Modem safety information 46 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 59: ...Laser compliance statement Appendix A Important safety instructions 47 ...

Page 60: ...48 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 61: ...e interoperable with any Bluetooth product that is compliant to Bluetooth Specification 1 1 as defined by the Bluetooth SIG Following profiles are supported by IBM Bluetooth Daughter Card with IBM Integrated Bluetooth II Software v Generic Access v Service Discovery v Serial Port v Dial up Networking v FAX v LAN Access Using PPP v Personal Area Network v Generic Object Exchange v Generic Object Pu...

Page 62: ...I Adapter or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include v Using the integrated wireless cards on board of airplanes or in hospitals v In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncerta...

Page 63: ...arranty period All Parts 1 year labor 1 year Battery pack 1 year Machine type 2682 Country or region Warranty period All Parts 3 years labor 3 years Battery pack 1 year Machine type 2683 Country or region Warranty period All Parts 3 years labor 3 years Battery pack 1 year Warranty service and support With the original purchase of an IBM ThinkPad you have access to extensive support During the IBM ...

Page 64: ...llation and configuration of machine code or licensed internal code that is designated as customer installable If you do not register your computer with IBM you might be required to present proof of purchase to obtain warranty service Before you call for service You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help o...

Page 65: ...contract If you have any questions contact IBM or your reseller The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Ins...

Page 66: ...ur reseller will inform you of the available types of service for a Machine based on its country of installation At its discretion IBM or your reseller will 1 either repair or exchange the failing Machine and 2 provide the service either at your location or a service center IBM or your reseller will also manage and install selected engineering changes that apply to the Machine Some parts of IBM Ma...

Page 67: ... to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its retu...

Page 68: ... Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern interpret and enforce all of your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law principles Part 2 Country unique Terms AMERICAS BRAZIL Governing Law The following is added a...

Page 69: ...rning Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State or Territory CAMBODIA LAOS AND VIETNAM Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York The following is added to this Section Disputes and differences arising out of or in connec...

Page 70: ... of Hong Kong Special Administrative Region INDIA Limitation of Liability The following replaces items 1 and 2 of this Section 1 liability for bodily injury including death or damage to real property and tangible personal property will be limited to that caused by IBM s negligence 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way rel...

Page 71: ...he China International Economic and Trade Arbitration Commission in Beijing the PRC for arbitration in accordance with its arbitration rules in force at the time The arbitration tribunal will consist of three arbitrators The language to be used therein will be English and Chinese An arbitral award will be final and binding on all the parties and will be enforceable under the Convention on the Reco...

Page 72: ...in which the warranty service is being provided except that in 1 Albania Bosnia Herzegovina Bulgaria Croatia Hungary Former Yugoslav Republic of Macedonia Romania Slovakia Slovenia Armenia Azerbaijan Belarus Georgia Kazakhstan Kyrgyzstan Moldova Russia Tajikistan Turkmenistan Ukraine and Uzbekistan the laws of Austria apply 2 Estonia Latvia and Lithuania the laws of Finland apply 3 Algeria Benin B...

Page 73: ...ranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Limitation of Liability The following paragraph is added to this Section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty The following sentence is added to the end of item 2 IBM ...

Page 74: ...lity of suppliers and resellers unchanged The following paragraph is added at the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is l...

Page 75: ...al property solely caused by IBM s negligence 2 the amount of any other actual direct damages or loss up to 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1979 or S...

Page 76: ...64 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 77: ... can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A Processing date data This IBM hardware product and IBM software products that might be packaged with it have been designed when used in accordance with their associated documentation to process date data correctly within and between the 20th and 21st centuries provided ...

Page 78: ...n reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult an IBM...

Page 79: ...of EN 55022 Telecommunication notices Federal Communications Commission FCC and Telephone Company Requirements Part 68 of the FCC Rules 1 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted ...

Page 80: ...0 Columbus Avenue Thornwood NY 10594 1 800 772 2227 for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning 7 No customer repairs are possible to the modem If you experience trouble with this equipment contact your Authorized Seller or the IBM Corpo...

Page 81: ...lfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to mak...

Page 82: ...difications effectuées par l utilisateur ou à cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise à la terre de la source d énergie électrique des lignes téléphoniques et des canalisations d eau métalliques s il y en a sont raccordés ensemble Cette précaution est particulièrement importante dans les régions rurales Avertissement L utilis...

Page 83: ...irements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds b...

Page 84: ...to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this modem The...

Page 85: ...tice for European Union countries Hereby Ambit declares that this J07M058 modem is in conformity with the essential requirements and other relevant provisions of Directive 1999 5 EC Appendix D Notices 73 ...

Page 86: ... by an industrial waste disposal contractor certified by a local government For details visit the IBM Web site at www ibm com jp pc recycle pc If you use a ThinkPad computer at home and need to dispose of it you must comply with local ordinances and regulations Disposing of a ThinkPad computer component containing heavy metal The printed circuit board of a ThinkPad computer contains heavy metal So...

Page 87: ...f you use a ThinkPad computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both IBM ThinkPad HelpCenter TrackPoint PS 2 Ultrabay ThinkLight UltraNav Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the Unit...

Page 88: ...76 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 89: ...Appendix D Notices 77 ...

Page 90: ...SS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corporation Lotus 1 2 3 SmartSuite Word Pro Organizer and Notes are trademarks of Lotus Development Corporation IBM and HelpCenter are trademarks of International B...

Page 91: ...Appendix D Notices 79 ...

Page 92: ...ANTIE DE QUALITE ET D ADEQUATION A UN USAGE PARTICULIER U S Government Users Restricted Rights Utilisation duplication ou divulgation limitées par le Contract Schedule ADP GSA avec IBM Corporation Lotus 1 2 3 SmartSuite Word Pro Organizer et Notes sont des marques déposées de Lotus Development Corporation IBM et HelpCenter sont des marques déposées de International Business Machines Corporation au...

Page 93: ...debut is Lotus FastSite the suite s new document publishing tool for the Web Organizer time and contact manager Lotus Organizer is the award winning personal and group scheduler with more than 20 million users worldwide Word Pro word processor Lotus Word Pro Millennium Edition for Windows increases word processing productivity for end users by providing the most advanced technology in the areas of...

Page 94: ...nd easy You created the content now you can easily format it for publishing to the Internet or your company s intranet Year 2000 Ready Be ready for the new millennium SmartSuite applications are consistent with Lotus and IBM s definition for year 2000 readiness Compatibility With Microsoft Office and most other popular desktop applications Integration with Lotus Notes and most other strategic ente...

Page 95: ...ment The Proof of Purchase for the IBM Personal Computer boxed with this Lotus SmartSuite Millennium brochure should be retained to support your entitlement Program Service Only 30 day up and running support is available See inside this document for information regarding Lotus Customer Support options Statement of Service These programs are provided AS IS PROGRAMS DESIGNATED AS NO ARE PROVIDED WIT...

Page 96: ...comes with your IBM PC for details of where to call for this free introductory telephone support Lotus Warranty Support Lotus Warranty support is not included with this offer Lotus on the Web The Lotus Web site provides you with complete access to information about Lotus its products Business Partners Solutions and Education Access the site at http www lotus com Paid Support You can obtain more ex...

Page 97: ...Appendix D Notices 85 ...

Page 98: ...86 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 99: ...Appendix D Notices 87 ...

Page 100: ...88 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 101: ... v Important Wireless Regulatory Notice for Users iii Information about hard disk capacity iii K keyboard problems 16 O on board help v P password problems 16 PC Doctor for Windows 10 power switch problems 16 problems troubleshooting 11 R recovering software 30 S safety instruction 43 standby problems 18 Startup problems 23 storage device upgrading 31 T telephone help by 39 testing with PC Doctor ...

Page 102: ...90 ThinkPad R40 Series Service and Troubleshooting Guide ...

Page 103: ......

Page 104: ... Part Number 92P1281 1P P N 92P1281 ...

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