IBM ThinkPad G40 Series, Service And Troubleshooting Manual

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In the top panel of the Rescue and Recovery workspace, you can click the
following to open other pages or exit the utility:
Events Log The Event Log Viewer enables you to view a log that contains
information about events, or tasks, associated with Rescue and Recovery
operations.
System Information The System Information Viewer enables you to see key
hardware and software information about your computer. This information
might be valuable when trying to diagnose problems.
Warranty Status The Warranty Status enables you to see when your warranty
expires, the terms of service for your computer, or a list of replacement parts.
Help Provides information about the various pages in the Rescue and
Recovery workspace.
Exit Closes the Rescue and Recovery workspace, and resumes the startup
sequence that was interrupted.
Other problems
Problem:
The computer locks or does not accept any input.
Solution: Your computer might lock when it enters standby mode during a
communication operation. Disable the standby timer when you are working
on the network.
To turn off the computer, press and hold the power switch for 4 seconds or
more.
Problem: The computer does not start from a device you want, such as a
diskette drive.
Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure
that the startup sequence in the IBM BIOS Setup Utility is set so that the
computer starts from the device you want.
Also make sure that the device from which the computer starts is enabled. In
the startup menu in IBM BIOS Setup Utility, make sure that the device is
included in the “Boot priority order” list. If it is included in the “Excluded
from boot order” list, it is disabled. Select the entry for it in the list and press
the x key. This moves the entry to the “Boot priority order” list.
Problem: The computer does not respond.
Solving computer problems
Chapter 2. Solving computer problems
27