IBM ThinkPad G40 Series, Service And Troubleshooting Manual

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If the optional Quick Charger is available, use it to charge the over-discharged
battery.
Problem: Your computer shuts down before the battery status indicator shows
empty,
-or-
Your computer operates after the battery status indicator shows
empty.
Solution: Discharge and recharge the battery.
Problem: The operating time for a fully charged battery is short.
Solution: Discharge and recharge the battery. If your battery’s operating time
is still short, use a new battery.
Problem: The computer does not operate with a fully charged battery.
Solution: The surge protector in the battery might be active. Turn off the
computer for one minute to reset the protector; then turn on the computer
again.
Problem: The battery does not charge.
Solution: You cannot charge the battery when it is too hot. If the battery feels
hot, remove it from the computer and allow it to cool to room temperature.
After it cools, reinstall it and recharge the battery. If it still cannot be charged,
have it serviced.
Hard disk drive problems
Problem: The hard disk drive makes a rattling noise intermittently.
Solution: The rattling noise might be heard when:
v
The hard disk drive starts accessing the data or when it stops.
v
You are carrying the hard disk drive.
v
You are carrying your computer.
This is a normal characteristic of a hard disk drive and is not a defect.
Problem: The hard disk drive does not work.
Solution: In the startup menu in IBM BIOS Setup Utility, make sure that the
hard disk drive is included in the “Boot priority order” list. If it is included in
the “Excluded from boot order” list, it is disabled. Select the entry for it in the
list and press the x key. This moves the entry to the “Boot priority order” list.
Solving computer problems
Chapter 2. Solving computer problems
25