IBM ThinkPad 380XD Hardware Maintenance Manual Download Page 50

Page: 50 / 132

Symptom / Error

FRU / Action in Sequence

861X
(Pointing device error when
TrackPoint III is enabled.)

8611: System bus
error–I/F between 8042
and IPDC.

8612: TrackPoint error.
8613: System board or
TrackPoint error.

1. Reseat the keyboard

cable on the DC/DC
card

  2. Keyboard
  3. External mouse
  4. DC/DC card
  5. System board

I9990301
I9990302
I9990305

I9990301: Hard disk
error.

I9990302: Invalid hard
disk boot record.

I9990305: No bootable
device.

1. Check that the

operating system is
installed in the hard
disk drive. If not,
install the operating
system.

2. Reseat the boot

device.

3. Check the start-up

sequence for the
correct boot device.

4. Check that the

operating system boots
correctly.

I9990303
(Bank–2 flash ROM check
sum error.)

System board

Other codes not listed
above.

Go to “Undetermined
Problems” on page 48.

IBM ThinkPad 380XD, 385XD

Summary of Contents for ThinkPad 380XD

Page 1: ...S10L 9623 00 IBM Mobile Systems ThinkPad 380XD 2635 ThinkPad 385XD 2635 Hardware Maintenance Manual May 1998 ...

Page 2: ......

Page 3: ...S10L 9623 00 IBM Mobile Systems ThinkPad 380XD 2635 ThinkPad 385XD 2635 Hardware Maintenance Manual May 1998 IBM ...

Page 4: ...e periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes to the products or the programs described in this publication at any time It is possible that this publication may contain references to or information about IBM products machines and programs programming or services that are not announced in your...

Page 5: ...nes and safety information required to service computers The product specific section includes service reference and product specific parts information Important This manual is intended for trained servicers who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing an IBM ThinkPad product be sure to review...

Page 6: ...45 N51 P70 P75 ThinkPad 300 350 500 510 710T Expansion Unit Dock I Dock II 30H2356 S82G 1501 01 Mobile Systems HMM Volume 2 ThinkPad Computers Models 340 355 360 370 700 701 720 750 755 30H2357 S82G 1502 03 Mobile Systems HMM Volume 3 ThinkPad Computers Models 365 380 385 560 760 SelectaDock 84H8099 S82G 1503 05 Mobile Systems HMM Volume 4 ThinkPad Computers Models 380 385 560 760 765 05L1271 S05L...

Page 7: ...iskette 06J0333 S06J 0333 ThinkPad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9552 Reference Diskette 42G2017 S42G 2017 ThinkPad 700C 9552 Reference Diskette 42G2023 S42G 2023 ThinkPad 720 720C 9552 Reference Diskette 61G1194 S61G 1194 ThinkPad Hardware Maintenance Diskette for all Models 355 360 560 750 7...

Page 8: ...vi IBM ThinkPad 380XD 385XD ...

Page 9: ...nt III Checkout 32 Optional Device Checkout 33 Port Replicator Checkout 33 External Monitor Self Test 34 Power Management Features 35 Symptom to FRU Index 38 Numeric Error Codes 38 Beep Symptoms 43 Function Related Symptoms 44 Indicator Related Symptoms 44 Infrared Related Symptoms 45 Keyboard or TrackPoint III Related Symptoms 45 LCD Related Symptoms 46 Peripheral Device Related Symptoms 46 Power...

Page 10: ...72 1080 LCD Unit 76 1090 Fan Assembly CPU Card Thermal Rubber 79 1100 Upper Shield Case 82 1110 Box Speaker and Microphone 83 1120 DC DC Card 85 1130 System Board and PC Card Slot 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc Parts 99 2050 LCD Cable 103 Locations 104 Front View 104 Bottom View 105 Rear View 106 Parts Listing 107 Sys...

Page 11: ...original FRU before you continue Some computers have both a processor board and a system board If you are instructed to replace either the processor board or the system board and the first board that you replaced does not correct the problem reinstall the original board then replace the other processor or system board If an adapter or device consists of more than one FRU an error code may be cause...

Page 12: ...sted in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error messages are displayed on the screen as three four five or eight digits The error messages that can be displayed as shorter POST messages are highlighted in this index Some digits will represent different information for SCSI errors versus non SCSI errors The following example shows which...

Page 13: ...t causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird muß sichergestellt werden daß keine Schrauben Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden Metallteile oder splitter können Kurzschlüsse erzeugen Prima di accendere l elaboratore dopo che é stata effettuata la ...

Page 14: ...den kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen A...

Page 15: ...ser ausgesetzt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen La batteria contiene piccole quantità di nichel Non smontarla gettarla nel fuoco o nell acqua né cortocircuitarla Smaltirla secondo la...

Page 16: ...er 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung o...

Page 17: ... zerbrechen wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden Nel caso che caso l LCD si dovesse rompere ed il liquido in esso conten...

Page 18: ...mbustible materials or personnel Bien que le voltage des batteries principales soit peu élevé le court circuit ou la mise à la masse d une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben können sie doch bei Kurzschluß oder Erdung genug Strom abgeben um brennbare Materi...

Page 19: ... interface Die Stromzufuhr muß abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de quitar una FRU apague el sistema ...

Page 20: ...stomer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If ...

Page 21: ...ot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to switch off the power if necessary Use only...

Page 22: ...ident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide address...

Page 23: ...the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other li...

Page 24: ...he part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The us...

Page 25: ...When a CD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação Pour éviter tout risque d exposition au rayon laser respe...

Page 26: ...iretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz Rayonnement laser si carter ouvert Évitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstrahlung bei geöffnetem Gerät Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyitáskor lézersugár Ne n...

Page 27: ... electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUs if log errors do not reappear Be careful not to replace a nondefective FRU How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code ...

Page 28: ...le physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses beyond normal use The following is not covered under warranty LCD panel cracked by applying excessive force or by being dropped Scratched cosmetic parts Cracked or brok...

Page 29: ...he POST ends 5 Reinstall the memory slot cover and turn the computer right side up Verify that the password prompt does not appear To reactivate the password set the password again The following symptoms might indicate damage caused by nonwarranted activities Missing parts may be a symptom of unauthorized service or modification HDD spindles can become noisy from being subjected to excessive force...

Page 30: ...hen Power on A rectangular box appears 7 Enter the supervisor password and press the Space bar once 8 Press Enter twice 9 Select Exit 10 Select Restart in the Easy setup main menu and wait until the POST ends 11 Reinstall the memory slot cover and turn the computer right side up Verify that the password prompt does not appear To reactivate the password set the password again Power Shutdown Switch ...

Page 31: ... with MMX 2635 Dxx Intel Pentium II 266 MHz with MMX Bus Architecture PCI Bus Memory Standard 32MB on the system board Memory Option 2635 8xx 9xx Axx Bxx 8MB and 16MB 70ns EDO DIMM card 16MB 32MB and 64MB EDO DIMM card max 96MB 2635 Dxx Exx Fxx 16MB 32MB and 64MB 60ns EDO DIMM card max 96MB CMOS RAM 242 bytes LCD 380XD 2635 8xx Exx 12 1 inch 16M colors 800 600 pixel HPAñ color LCD 2635 9xx Axx Bxx...

Page 32: ... 5 inch IDE interface 2635 9xx Dxx 3 2 GB 2 5 inch IDE interface I O Port Serial Parallel USB External monitor Headphone Microphone Port replicator Audio 16 bit audio Internal speakers Internal microphone Mechanical volume Infrared Transfer IrDA 1 1 PC Card One Type III or two Type I Type II CardBus support ZV card support AC Adapter 56Watt type Note 1 High Performance Addressing 24 IBM ThinkPad 3...

Page 33: ...ollowing table and determine the page to go to Verified Symptoms Go To Power failure The power indicator does not go on or stay on Power Systems Checkout on page 29 POST does not complete No beeps or error codes are displayed Symptom to FRU Index on page 38 and then go to No Beep Symptoms on page 43 The configuration is not the same as the installed devices Checking the Installed Devices List on p...

Page 34: ...k on Exit The keyboard layout appears on the screen 4 Click on Exit 5 Click on FDD 1 6 Type Y Yes to the question that appears on the screen Insert a blank diskette into the drive when instructed 7 Press Enter to run the diskette drive test a If the controller test detects an error and FRU code 10 appears replace the system board b If the controller test runs without any errors the drive read writ...

Page 35: ...or on the DC DC card If the keyboard cable connection is correct check the DC DC card If the tests do not detect a keyboard problem run the keyboard test by doing the following 1 Go to the diagnostic menu by selecting Test in the Easy Setup menu 2 Press Ctrl A to enter to the advanced diagnostic mode The ThinkPad FRU Connections window appears If Ctrl A does not work triple click on the icon on th...

Page 36: ...Setup menu appears 3 Select Test and press Enter 4 Select Memory and press Enter to run the memory test for the base memory If an error appears replace the system board 5 Turn off the computer and reinstall the DIMM then turn on the computer Verify the memory size then test the memory If an error message appears replace the DIMM If a memory problem occur intermittently perform the loop option test...

Page 37: ...out If the problem is due to the battery go to Battery Checkout on page 30 If the problem is not due to the AC Adapter or the battery go to Backup Battery Checkout Nonrechargeable on page 31 AC Adapter Checkout This checkout is used only when the computer fails under ac power If the problem occurs only when the AC Adapter is used with a port replicator replace the replicator If the power on indica...

Page 38: ...ys indicate a defect Battery Checkout If the error is due to the battery do the following 1 Turn off the computer 2 Remove the battery and measure the voltage between the battery terminals 1 and 4 Note Signal lines not used in these steps are used for communication between the system and the battery 3 If the voltage is less than 11 0 V dc the battery has been discharged Recharge the battery If the...

Page 39: ...y or a battery that is less than 50 charged Turn on the computer while it is connected to the AC Adapter If the battery status indicator does not turn on turn off the computer remove the battery and let the battery return to room temperature Reinstall the battery and turn on the computer still connected to the AC Adapter If the charge indicator still does not turn on replace the battery Backup Bat...

Page 40: ...owing procedure to isolate the problem 1 Run the system board test to verify the symptom This test verifies both the system board and the CPU Card If no error is detected return to Undetermined Problems on page 48 Note Do not touch the keyboard and the pointing device when the system board is being tested This might cause unexpected errors 2 If FRU code 10 appears replace the system board but do n...

Page 41: ...or Checkout External Monitor Self Test Port Replicator Checkout Do the following procedures to isolate a port replicator problem A port replicator attaches to the system expansion connector at the rear of the computer 1 Turn off the computer 2 Remove the failing devices from the replicator 3 Unplug the AC adapter from the replicator if attached 4 Remove the port replicator from the computer 5 Reco...

Page 42: ...roblem replace the FRUs in the following order 1 System board 2 Bus adapter if used If the screen is not rolling run the monitor self test as follows 1 Power off the computer and monitor 2 Disconnect the monitor signal cable 3 Power on the monitor 4 Set the contrast to its maximum position 5 Set the brightness control to the center detent position Check the following conditions The screen contrast...

Page 43: ...end Mode In suspend mode the following occurs The LCD backlight turns off The hard disk drive motor stops The LCD is powered off The hard disk drive is powered off The CPU stops The following events cause the computer to enter suspend mode Suspend mode is requested by the Fn key Fn F4 The LCD is closed A time out occurred on the following devices Keyboard TrackPoint III Hard disk drive Parallel co...

Page 44: ...nd mode A critically low battery condition occurs The PS2 HIBernation command is set in the ThinkPad Configration program The computer exits hibernation mode and resumes operation when the power on switch is pressed When power is turned on the hibernation file in the boot record on the hard disk drive is read and system status is restored from the hard disk drive Notes 1 To disable suspend mode se...

Page 45: ...Card devices use much power and if at some point the required power exceeds the allowed power a power shutdown occurs Isolate this problem to a device by removing each device simultaneously and then using the computer under the same condition as when the power shutdown occurred This will determine which device is causing the overload IBM ThinkPad 380XD 385XD 2635 37 ...

Page 46: ...In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 48 Note For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers see the manual for that device Numeric Error Codes Symptom Error FRU Action in Sequence 10X 101 Interrupt failure 102 Timer failure 103 Timer in...

Page 47: ...st 1 Select OK in the error screen then set the time and date 2 Backup battery 3 System board 174 Configuration error Perform Checking the Installed Devices List on page 50 before changing any FRUs 1 Check device configuration 2 Hard disk drive 3 System board 175 177 178 175 EEPROM CRC 1 error 177 Supervisor password check sum error 178 EEPROM is not functional System board 183 Incorrect password ...

Page 48: ...of the hard disk drive 1 Run the hard disk drive test 2 Hard disk drive 199XX Resume error System board 1XX System board 225 Unsupported memory module 1 Check if a supported DIMM is installed 2 DIMM Card 3 System board 2XX 201 Memory data error 202 Memory line error 00 15 203 Memory line error 16 23 205 Memory test failure on on board memory 221 ROM to RAM remap error 1 Go to Memory Checkout on pa...

Page 49: ...nication cable 3 System board 12XX 1201 Serial_B test failure 1 System board infrared 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Hard disk drive 2 System board 24XX 2401 System board video error System board 808X 8081 PCMCIA presence test failure PCMCIA revision number also checked 8082 PCMCIA registration test failure 1 PC Card slot assembly 2...

Page 50: ...9990301 I9990302 I9990305 I9990301 Hard disk error I9990302 Invalid hard disk boot record I9990305 No bootable device 1 Check that the operating system is installed in the hard disk drive If not install the operating system 2 Reseat the boot device 3 Check the start up sequence for the correct boot device 4 Check that the operating system boots correctly I9990303 Bank 2 flash ROM check sum error S...

Page 51: ...w battery voltage Connect the AC Adapter or install a fully charged battery Allow the system to completely shut down before changing the battery Two short beeps with error codes POST error See Numeric Error Codes on page 38 Two short beeps and a blank screen System board Symptom Error FRU Action in Sequence No beep power on indicator not on and a blank LCD during POST 1 Go to Power Systems Checkou...

Page 52: ...ars different from the actual size Go to Memory Checkout on page 28 The system configuration does not match the installed devices Go to Checking the Installed Devices List on page 50 The system hangs intermittently Go to Intermittent Problems on page 47 Indicator Related Symptoms Symptom Error FRU Action in Sequence The indicator incorrectly remains off or on but the system runs correctly 1 System...

Page 53: ...f an error occurs and a FRU code is displayed replace the parts shown by the FRU code Keyboard or TrackPoint III Related Symptoms Symptom Error FRU Action in Sequence The keyboard one or more keys does not work 1 Reseat the keyboard cable on the DC DC card 2 Keyboard 3 System board The TrackPoint III does not work 1 Reseat the keyboard cable on the DC DC card 2 Go to TrackPoint III Checkout on pag...

Page 54: ...t be adjusted 4 LCD contrast cannot be adjusted 1 Reseat the LCD connectors 2 LCD assembly 3 System board 1 The LCD screen is unreadable 2 Some pels missing in characters 3 The screen is abnormal 4 Wrong color displayed 1 See important note for LCD Related Symptoms 2 Reseat all LCD connectors 3 LCD assembly 4 System board LCD has extra horizontal or vertical lines displayed LCD assembly Peripheral...

Page 55: ... you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 48 Symptom Error FRU Action in Sequence Errors occur only when the port replicator is used See Port Replicator Checkout on page 33 PC Card slot pin is damaged PC Card slots assembly Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have noth...

Page 56: ...re is operating correctly See Power Systems Checkout on page 29 1 Turn off the computer 2 Visually check them for damages If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices attached to the port replicator c Printer mouse and other external devices d Battery pack e Hard disk drive f CD ROM and FDD g DIMM h PC Cards 4 Turn on the...

Page 57: ...der the tested device icon when the test ends without any errors 4 Start the Advanced Diagnostic test by pressing Ctrl A on the basic diagnostic menu The ThinkPad FRU connections window appears 5 Click on Exit or press the Esc key The keyboard test window appears 6 When you press a key a mark appears or disappears on the corresponding key position on the screen Repeat this step for any key that ne...

Page 58: ...stic test menu connect the USB parallel test cable P N 05K2580 to the computer Click on the USB icon to run the test Follow the instructions on the screen OK appears if the test passes and three lines of error codes appear if the test fails The defective FRU must be the DC DC card or the system board Use cable number 2 for an external USB port on the port replicator Displaying the Error Log Diagno...

Page 59: ... 2 If the problem persists replace the system board The Parallel and Serial icons are always displayed in dark shade because the icons represent subsystems of the system board not the attachment of devices The FDD 1 icon represents the first drive in the system configuration for each type of device The FDD 2 icon represents the second drive attached through a port replicator IBM ThinkPad 380XD 385...

Page 60: ... code from the previous failure If they changed the new FRU might be defective or it may have been incorrectly installed Device ID If an error is detected by the diagnostic tests a three digit device ID is displayed indicating the suspected device Icon Device ID Suspected Device 001 System board 003 Keyboard 007 Math coprocessor 086 Pointing device 002 Memory Display 050 Display 054 017 Hard disk ...

Page 61: ...ode 00 If only one FRU is suspected the other FRU code digits are filled with zeros See the reference page before replacing the FRU Icon Device ID Suspected Device 088 External PC Card 009 Parallel 011 Serial 215 CD ROM 103 IR Audio 153 Audio Crystal 154 USB port 155 USB port of the port replicator FRU Code FRU 10 System board 11 CPU Card 12 DC DC card 20 Memory see Memory Checkout on page 28 30 R...

Page 62: ...ists even after the FRUs are replaced go to Undetermined Problems on page 48 FRU Code FRU 35 Speaker 36 Battery in the battery bay 38 Fan 40 LCD unit 45 External monitor 50 1 Reseat the diskette drive FDD 1 2 Reseat the external FDD cable on the video card 3 Diskette drive FDD 1 51 1 Reseat the diskette drive FDD 2 2 Diskette drive FDD 2 60 1 Reseat the hard disk drive HDD 2 Hard disk drive HDD 70...

Page 63: ...assword Combinations on page 56 Running a Low Level Format on page 57 Maintenance Diskette Download on page 57 Fn Key Combinations on page 57 Status Indicators The status indicators show the current computer status in different colors green and orange 1 2 3 4 5 6 7 IBM ThinkPad 380XD 385XD 2635 55 ...

Page 64: ...Blinking Green Entering suspend mode or hibernation mode or reusing normal operation 7 Power On Green Power on Password Combinations The Model 380XD or 385XD supports the following passwords Power on password POP Hard disk password HDP Supervisor password PAP The password combinations are When the POP is the same as one of the HDPs HDP 1 or HDP 2 a POP prompt and an HDP prompt with different passw...

Page 65: ...e following is the URL of the IBM internal Web site http pccbbs raleigh ibm com Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions The Fn key works independently from the operating system The operating system obtains the status through the system management interface to control the system Fn Description F1 Reserved F2 Fuel Gauge...

Page 66: ...re not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits Safety Notice 4 Translation on page 8 The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell c...

Page 67: ... screws Use a torque screwdriver if you have one Screw Tightening Information Loose screws can cause a reliability problem The IBM ThinkPad computer addresses this problem with nylon coated screws Tighten screws as follows Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part Logic card to plastic Turn an additional 180 degrees after the scre...

Page 68: ...VPD that is a system unit serial number an a system board serial number When you replace the system board restore the system unit serial number using the Set system identification utility in the ThinkPad hardware maintenance diskette The serial number label is attached to the computer Note Do not power off the computer while restoring the VPD 60 IBM ThinkPad 380XD 385XD ...

Page 69: ...ve and Diskette Drive Assembly 71 1070 Diskette Drive and Diskette Drive Assembly 72 1080 LCD Unit 76 1090 Fan Assembly CPU Card and Thermal Rubber 79 1100 Upper Shield Case 82 1110 Box Speaker and Microphone 83 1120 DC DC Card 85 1130 System Board and PC Card Slot 87 1140 Battery Pack Latch 90 2010 LCD Front Cover 91 2020 LCD Panel 93 2030 LCD Inverter Card 97 2040 LCD Misc Parts 99 2050 LCD Cabl...

Page 70: ...local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery 1 Turn the computer upside down 2 3 4 5 6 DIMM 2 3 7 Backup battery When installing When installing a new backup battery place it where the old one was on the printed circuit board system board with double sided adhesive tape Step Size...

Page 71: ...1020 Battery Pack 1 Turn the computer upside down Pull up the battery pack lock 2 push it back 3 and then pull up the battery pack 4 4 3 2 IBM ThinkPad 380XD 385XD 2635 63 ...

Page 72: ...l shock Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive have the user make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in suspend mode Battery Pack 1020 64 IBM ThinkPad 380XD 385XD ...

Page 73: ...ne Step Size Quantity Torque 6 M 3 x 2 8 mm Flathead 4 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 65 ...

Page 74: ... 2 5 x 25 mm nylon coated 1 3 4 kgcm 2 a M 2 5 x 8 mm nylon coated 3 b M 2 5 x 6 mm nylon coated 1 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 66 IBM ThinkPad 380XD 385XD ...

Page 75: ...Note In order not to damage the connectors pull the keyboard assembly toward you a little in step 7 and then go to step 8 IBM ThinkPad 380XD 385XD 2635 67 ...

Page 76: ...When installing See the following figure for the direction of the speaker connector When replacing Apply a model name label on the keyboard 68 IBM ThinkPad 380XD 385XD ...

Page 77: ...050 Keyboard and Speaker Battery Pack 1020 Keyboard Unit 1040 Important When you release latch B be careful not to apply any force to area A lenses for status indicators IBM ThinkPad 380XD 385XD 2635 69 ...

Page 78: ...When installing The following figure shows the route for the speaker cables 70 IBM ThinkPad 380XD 385XD ...

Page 79: ...ue 1 M 2 5 x 6 mm nylon coated 1 3 4 kgcm 2 M 2 5 x 6 mm nylon coated 1 3 4 kgcm 4 M 2 5 x 8 mm nylon coated 2 3 4 kgcm 5 M 2 5 x 6 mm nylon coated 1 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad ...

Page 80: ...rive and CD ROM Drive Battery Pack 1020 Keyboard Unit 1040 CD ROM and Diskette Drive Assembly 1060 Note When replacing be sure to firmly tighten the pink and yellow screws Diskette Drive 1 72 IBM ThinkPad 380XD 385XD ...

Page 81: ...ow 1 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 73 ...

Page 82: ...ad Blue 2 1 5 1 8 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 74 IBM ThinkPad 380XD 385XD ...

Page 83: ...e Make sure the screws are tightened firmly Step Size Quantity Torque 1 M 2 x 1 7 mm special head blue 2 1 5 1 8 kgcm 4 a M 2 x 1 7 mm special head blue 2 b M 2 x 2 4 mm special head yellow 2 1 5 1 8 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure...

Page 84: ...x 6 mm nylon coated 5 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 76 IBM ThinkPad 380XD 385XD ...

Page 85: ...special head 1 3 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 77 ...

Page 86: ... 2 5 x 6 mm nylon coated 3 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 78 IBM ThinkPad 380XD 385XD ...

Page 87: ...mage the CPU card Step Size Quantity Torque 1 M 2 x 6 mm nylon coated 2 2 3 kgcm 3 M 2 x 18 mm nylon coated 3 2 3 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 79 ...

Page 88: ...2635 8xx 9xx Axx Bxx 2635 Dxx Exx Fxx 80 IBM ThinkPad 380XD 385XD ...

Page 89: ...ure The following figure shows the route of the fan assembly cables Step Size Quantity Torque 6 M 2 x 6 mm nylon coated 2 2 3 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 81 ...

Page 90: ...nylon coated 2 3 4 kgcm 3 M 2 5 x 6 mm nylon coated 3 3 4 kgcm 4 M 2 5 x 6 mm bighead 1 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 82 IBM ThinkPad 380XD 385XD ...

Page 91: ... Case 1100 Step Size Quantity Torque 1 M 2 5 x 12 mm nylon coated 3 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 83 ...

Page 92: ...When installing The following figure shows the route for the microphone and speaker cables 84 IBM ThinkPad 380XD 385XD ...

Page 93: ...s tend to be caught in the base cover Step Size Quantity Torque 2 M 2 5 x 22 mm nylon coated 2 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 85 ...

Page 94: ...When installing The following figure shows the route for the microphone cable 86 IBM ThinkPad 380XD 385XD ...

Page 95: ...ly make sure that the PC Cards are removed and the eject buttons are not sticking out If the PC Card eject buttons are sticking out pull them further out slightly and fold them to the right then push up the system board assembly from the bottom Battery Pack 1020 Keyboard Unit 1040 CD ROM and Diskette Drive Assembly 1060 LCD Unit 1080 Fan Assembly CPU Card 1090 Upper Shield Case 1100 Pay attention ...

Page 96: ...gcm 5 M 2 5 x 6 mm nylon coated 1 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 88 IBM ThinkPad 380XD 385XD ...

Page 97: ...cm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 89 ...

Page 98: ...Pack Latch Battery Pack 1020 Keyboard Unit 1040 CD ROM and Diskette Drive Assembly 1060 LCD Unit 1080 Fan Assembly CPU Card 1090 Upper Shield Case 1100 System Board and PC Card Slot 1130 90 IBM ThinkPad 380XD 385XD ...

Page 99: ...oard Unit 1040 LCD Unit 1080 1 2 3 LCD Front Cover 4 Control Knob Notes 1 The LCD front cover has several latches Release the latches as shown in the figure in step 3 2 When replacing the control knob in step 4 make sure that it works correctly IBM ThinkPad 380XD 385XD 2635 91 ...

Page 100: ... kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 92 IBM ThinkPad 380XD 385XD ...

Page 101: ...t Cover 2010 Note on LCD identification You can distinguish between HPA LCD TFT LCD type 1 and TFT LCD type 2 by the label on the LCD cable HPA LCD 05K9309 or 05K9320 TFT LCD Type 1 05K9312 or 05K9322 TFT LCD Type 2 05K9311 or 05K9321 HPA LCD Panel Labeled 05K9309 or 05K9320 IBM ThinkPad 380XD 385XD 2635 93 ...

Page 102: ...ty Torque 1 M 2 5 x 6 mm nylon coated 4 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 94 IBM ThinkPad 380XD 385XD ...

Page 103: ...0 TFT LCD Type 1 05K9312 or 05K9322 TFT LCD Type 2 05K9311 or 05K9321 Step Size Quantity Torque 1 M 2 5 x 6 mm nylon coated 4 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 95 ...

Page 104: ...Type 1 Labeled 05K9312 or 05K9322 Type 2 Labeled 05K9311 or 05K9321 96 IBM ThinkPad 380XD 385XD ...

Page 105: ...ver 2010 LCD Panel 2020 HPA LCD Step Size Quantity Torque 1 M 2 5 x 6 mm nylon coated 1 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly IBM ThinkPad 380XD 385XD 2635 97 ...

Page 106: ...2 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 98 IBM ThinkPad 380XD 385XD ...

Page 107: ...Card 1010 Battery Pack 1020 Keyboard Unit 1040 CD ROM Diskette Drive Assembly 1060 LCD Unit 1080 LCD Front Cover 2010 LCD Panel 2020 LCD Inverter Card 2030 Hinges Latches HPA LCD 1 2 3 Hinges 4 5 Latches 2 2 3 3 IBM ThinkPad 380XD 385XD 2635 99 ...

Page 108: ... Torque 1 a M 2 5 x 6mm nylon coated 2 3 4 kgcm b M 2 5 x 6mm special head 1 3 3 5 kgcm 2 M 2 5 x 6mm nylon coated 2 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly 100 IBM ThinkPad 380XD 385XD ...

Page 109: ... tape as the old ones had been attached Step Size Quantity Torque 1 a M 2 5 x 6mm nylon coated 2 3 4 kgcm b M 2 5 x 6mm special head 1 3 3 5 kgcm 2 M 2 5 x 6mm nylon coated 2 3 4 kgcm Note Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tight...

Page 110: ...When replacing Replace the LCD miscellaneous parts as follows 102 IBM ThinkPad 380XD 385XD ...

Page 111: ...2050 LCD Cable IBM ThinkPad 380XD 385XD 2635 103 ...

Page 112: ...n louver 5 Infrared port 6 Diskette eject button 7 Diskette drive 8 CD ROM emergency eject hole 9 CD ROM eject button 1ð CD ROM in use indicator 11 CD ROM drive 12 Stereo speakers 13 Palm rest 14 TrackPoint III 15 Fn key 16 Keyboard 17 Speaker Box speaker subwoofer 18 Indicator panel 19 Built in microphone 104 IBM ThinkPad 380XD 385XD ...

Page 113: ...Bottom View 1 Memory slot cover 2 Power shutdown switch 3 Memory slot 4 Expansion connectors 5 Battery pack lock 6 Battery pack 7 Serial number label IBM ThinkPad 380XD 385XD 2635 105 ...

Page 114: ...e jack Line in jack 7 Headphone jack 8 Power switch 9 External input device connector 1ð Power jack 11 Universal serial bus USB port 12 Serial connector 13 Parallel connector 14 External monitor connector 15 Connector cover 16 External suspend mode indicator 17 External battery indicator 106 IBM ThinkPad 380XD 385XD ...

Page 115: ...Parts Listing Note FRU number 8 is available only on the 2635 Dxx Exx Fxx IBM ThinkPad 380XD 385XD 2635 107 ...

Page 116: ...Exx Fxx 05K5237 6 Fan 05K4746 7 Air Duct included in Base Misc Parts Kit on page 109 8 MMO Spacer for 2635 Dxx Exx Fxx 05K5234 9 Thermal Rubber For 2635 8xx 9xx Axx Bxx 05K4748 For 2635 Dxx Exx Fxx 05K5235 10 CPU Card 233 MHz For 2635 8xx 9xx Axx Bxx 12J0408 For 2635 Dxx Exx Fxx 10L0888 CPU Card 266 MHz For 2635 8xx 9xx Axx Bxx 10L0885 For 2635 Dxx Exx Fxx 10L0887 11 Heat Sink 05K4747 12 Connector...

Page 117: ...wer Shield Case 05K4745 26 HDD Lid 05K4753 27 HDD Lid Coin Screw 05K4754 28 DC DC Card For 2635 8xx 9xx Axx Bxx 05K3195 For 2635 Dxx Exx Fxx 10L0930 29 PC Card Slot 05K4862 30 Box Speaker including Power Switch 02K4328 31 Microphone Assembly 02K4329 32 Upper Shield Case 05K4750 33 Keyboard Bezel 05K4755 34 Keyboard see page 117 35 TrackPoint III Cap 84G6536 36 System Board For 2635 8xx 9xx Axx Bxx...

Page 118: ...ding CD Diskette Drive Bracket Ref No 4 Connector Bracket Ref No 1 Absorber Ref No 5 5 Absorber included in Ref No 4 CD Diskette Drive Bracket 6 Diskette Drive 11J8338 7 Diskette Drive Bezel 73H9932 7 Blank Bezel for non CD model 73H9934 8 Base Cover Assembly 05K4743 9 HDD Bracket 05K4752 10 Hard Disk Drive 2 1 GB 12 5 mm 22L0004 10 Hard Disk Drive 3 2 GB 12 5 mm 83H7086 10 Hard Disk Drive 4 0 GB ...

Page 119: ...LCD FRU HPA Labeled 05K9309 or 05K9320 IBM ThinkPad 380XD 385XD 2635 111 ...

Page 120: ...Right Latch included in Ref No 15 LCD Misc Parts Kit 11 Left Latch included in Ref No 15 LCD Misc Parts Kit 12 Left Hinge included in Ref No 14 Hinge Kit 13 LCD Cover Kit 05K4779 including Front Bezel Ref No 1 Insulation Sheet Ref No 8 LCD Cover Ref No 9 Logo Front Rear Hinge Cap Screw Cap 14 Hinge Kit 73H9942 including Right Hinge Ref No 6 Left Hinge Ref No 14 Screw Cap 15 LCD Misc Parts Kit 73H9...

Page 121: ...TFT 1 Labeled 05K9312 or 05K9322 IBM ThinkPad 380XD 385XD 2635 113 ...

Page 122: ... Right Latch included in Ref No 15 LCD Misc Parts Kit 11 Left Latch included in Ref No 15 LCD Misc Parts Kit 12 Left Hinge included in Ref No 14 Hinge Kit 13 LCD Cover Kit 05K4780 including Front Bezel Ref No 1 Insulation Sheet Ref No 8 LCD Cover Ref No 9 Logo Front Rear Hinge Cap Screw Cap 14 Hinge Kit 73H9943 including Right Hinge Ref No 6 Left Hinge Ref No 14 Screw Cap 15 LCD Misc Parts Kit 73H...

Page 123: ...TFT 2 Labeled 05K9311 or 05K9321 IBM ThinkPad 380XD 385XD 2635 115 ...

Page 124: ... Right Latch included in Ref No 15 LCD Misc Parts Kit 11 Left Latch included in Ref No 15 LCD Misc Parts Kit 12 Left Hinge included in Ref No 14 Hinge Kit 13 LCD Cover Kit 05K4781 including Front Bezel Ref No 1 Insulation Sheet Ref No 8 LCD Cover Ref No 9 Logo Front Rear Hinge Cap Screw Cap 14 Hinge Kit 73H9943 including Right Hinge Ref No 6 Left Hinge Ref No 14 Screw Cap 15 LCD Misc Parts Kit 73H...

Page 125: ...rian 02K4355 Italian 02K4336 Japanese 02K4333 Korean 02K4345 Latin American Spanish 02K4348 Norwegian 02K4342 Poland 02K4357 Portuguese 02K4356 Russian 02K4346 Slovakian 02K4358 Slovenian 02K4359 Spanish 02K4339 Swedish or Finnish 02K4338 Swiss 02K4340 Taiwanese 02K4347 Thai 02K4349 Turkish 02K4350 U K English 02K4332 U S English 02K4331 IBM ThinkPad 380XD 385XD 2635 117 ...

Page 126: ...ind nylon coated 4 M2 x 18 Bind nylon coated 3 M2 5 x 6 Special 2 M2 5 x 6 Big 1 M2 5 x 6 Bind Black nylon coated 30 M2 5 x 8 Bind Black nylon coated 7 M2 5 x 12 Bind nylon coated 3 M2 5 x 22 Bind nylon coated 2 M2 5 x 25 Bind nylon coated 1 M2 6 x 2 8 Bind 3 M2 6 x 4 Bind 2 M3 x 3 Flathead nylon coated 4 Screw tapping 2 118 IBM ThinkPad 380XD 385XD ...

Page 127: ...97 Microphone 66G7871 PS 2 Miniature Mouse 95F5723 ThinkPad 380 385 Port Replicator 84G1320 ThinkPad 560 Port Replicator 12J1602 ThinkPad Enhanced Port Replicator 11J9000 Upper Cover Set 84G1321 SO DIMM 8 MB 70ns 42H2767 SO DIMM 16 MB 70ns 42H2768 SO DIMM 16 MB 60ns 01K1115 SO DIMM 32 MB 60ns 42H2769 SO DIMM 64 MB 60ns 42H2817 Interface Cable to System for Keyboard 84G2531 Interface Cable to Keybo...

Page 128: ...ian 84G6292 Norwegian 84G6310 Swedish 84G6304 U K English 84G6298 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Norwegian 84G6309 Swedish 84G6303 U K English 84G6297 U S English 84G2529 Accessories Keyboard Mouse Cable 54G0444 Tools Tri Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap Cable 66G5180 USB Parallel Test Cable 05K2580 Screwdriver Kit 95F359...

Page 129: ...Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China including Hong Kong Qatar Singapore United Kingdom 13H5270 Austria Belgium Bulgaria Chile Czech Republic Denmark Egypt Finland France Germany Greece Hungary Iceland Indonesia Israel Italy Netherlands Norway Poland Po...

Page 130: ...s of America Venezuela Thailand 76H3518 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey former Yugoslavia 76H3520 Denmark 76H3522 Bangladesh Pakistan South Africa Sri Lanka 76H3524 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji India Ireland Kenya Kuwait Macao Malaysia...

Page 131: ...M may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademarks The following terms are trademarks of the IBM Corporation in the United States or o...

Page 132: ...IBM Part Number 10L9623 Printed in U S A S1ðL 9623 ðð ...

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