background image

Code

Description

Action

162 or 0251

A change in device
configuration occurred.

Verify that:

v

All external devices are turned on.

v

All devices are properly installed
and securely connected.

If you cannot correct the problem,
have the computer serviced.

301, 303, 0211,
or 0212

A keyboard error has occurred.

Verify that:

v

The keyboard is properly
connected.

v

No keys on the keyboard are stuck.

If you cannot correct the problem,
have the computer serviced.

0280

Previous startup was
incomplete; the default
configuration was used.

The previous POST was not
completed successfully. POST loads
default values and offers to run IBM
Setup Utility.

This error is cleared the next time the
computer is turned on.

860

x

(

x

=any

number)

A pointing device or mouse
error has occurred.

Verify that the pointing device or
mouse is securely attached.

If you cannot correct the problem,
have the computer serviced.

POST beep codes

Another way for POST to notify you of errors is through a series of audible
beeps. A beep pattern represents a numeric value and provides further
information about the location of a potential problem.

The following are the most common POST beep codes that you might hear
when starting your computer.

Beep pattern

Description

Action

1-3-3-1

No on-screen message. Beeps
occur before video initialization.

Remove and reinstall the dual inline
memory modules (DIMMs).

If the problem persists, have the
computer serviced.

22

Quick Reference

Summary of Contents for NetVista S42

Page 1: ...NetVista Quick Reference Inside Safety warranty and other notices Computer setup Software recovery Troubleshooting and diagnostics IBM help and service...

Page 2: ......

Page 3: ...NetVista Quick Reference...

Page 4: ...ppendix A Warranty information on page 31 and Appendix B Notices on page 49 Second Edition October 2002 Copyright International Business Machines Corporation 2002 All rights reserved US Government Use...

Page 5: ...information 11 Chapter 3 Recovering software 13 Performing a software recovery 13 Solving recovery problems 14 Recovering or installing device drivers 15 Chapter 4 Troubleshooting and diagnostics 17...

Page 6: ...Trademarks 50 Electronic emissions notices 51 Federal Communications Commission FCC and telephone company requirements 54 Power cord notice 57 iv Quick Reference...

Page 7: ...n the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To conn...

Page 8: ...ns ci dessous pour connecter et d connecter les diff rents cordons Connexion 1 Mettez les unit s hors tension 2 Commencez par brancher tous les cordons sur les unit s 3 Branchez les c bles d interface...

Page 9: ...nnected at the network interface v Use caution when installing or modifying telephone lines v Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk o...

Page 10: ...han those specified herein might result in hazardous radiation exposure Removing the covers of the CD ROM drive or DVD ROM drive could result in exposure to hazardous laser radiation There are no serv...

Page 11: ...de CD ROM DVD ROM peut entra ner un risque d exposition au rayon laser Pour toute intervention faites appel du personnel qualifi Certaines unit s de CD ROM DVD ROM peuvent contenir une diode laser de...

Page 12: ...x Quick Reference...

Page 13: ...ling optional hardware Access IBM is on your desktop or click Start Access IBM to learn more details about the following topics v Using your computer v Installing hardware options v Connecting communi...

Page 14: ...xii Quick Reference...

Page 15: ...curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep y...

Page 16: ...mber to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner Air circulation Your computer and monitor produce heat The computer has a fan that p...

Page 17: ...e USB connectors at the front or rear of the computer The Rapid Access Wireless Keyboard and the ScrollPoint Wireless Mouse operate with this receiver If your keyboard and mouse come with software and...

Page 18: ...4 Quick Reference...

Page 19: ...red cable end with a red connector 1 Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary v If the voltage supply range...

Page 20: ...video interface DVI monitor connect the cable to the connector as shown 6 If you have a modem connect the modem using the following instructions LIN E PH ON E PH ON E LINE PHONE LINE PHONE LIN E 1 Us...

Page 21: ...speech recognition software 4 Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone This connector might be loca...

Page 22: ...akers if necessary On some speakers this cable is permanently attached b Connect the speakers to the computer 10 Connect any additional devices that you have Your computer might not have all connector...

Page 23: ...o operate the computer within FCC limits when it is connected to an Ethernet network use a Category 5 Ethernet cable 6 MIDI joystick Use this connector to attach a joystick gamepad or a musical instru...

Page 24: ...llation If you do not complete the software installation the first time the computer is turned on unpredictable results might occur When the installation is complete click Access IBM on your desktop t...

Page 25: ...at come with your operating system CDs or diskettes Remember to install all device drivers after you install your operating system Installation instructions are usually provided with the device driver...

Page 26: ...______ Date of purchase ______________________________________________ Register your computer over the Internet when you first visit the IBM Web site When you register your computer with IBM you will...

Page 27: ...overy program does not work or will not start as described see Solving recovery problems on page 14 To recover your factory installed software use the Product Recovery program on the hard disk This se...

Page 28: ...r information on how to contact IBM Solving recovery problems If you are unable to access the Product Recovery program either the Product Recovery program is damaged or there is a problem with the har...

Page 29: ...Recovering or installing device drivers Before you can recover or install device drivers your operating system must be installed on your computer Make sure that you have the documentation and softwar...

Page 30: ...lder contains a file with an inf extension you can use the Add New Hardware program located in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled using...

Page 31: ...power is on If you cannot correct the problem have the computer serviced The monitor screen is blank Verify that v The monitor cable is securely attached to the rear of the monitor and to the rear of...

Page 32: ...does not work When the wireless receiver is installed a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows task bar Cl...

Page 33: ...e v Change the channel on the mouse If you cannot correct the problem have the computer serviced The operating system will not start Verify that v There is no diskette in the diskette drive v The star...

Page 34: ...ged or not accessible the IBM Enhanced Diagnostics can be run from the Enhanced Diagnostics diskette 1 Shut down your operating system and turn off the computer 2 When you turn on your computer press...

Page 35: ...Shut down or restart your computer Error codes The following table includes some of the more common error codes that might be displayed when your computer is performing the power on self test POST v R...

Page 36: ...IBM Setup Utility This error is cleared the next time the computer is turned on 860x x any number A pointing device or mouse error has occurred Verify that the pointing device or mouse is securely at...

Page 37: ...terns that you hear If you call for service you will be asked for the beep patterns v If the beep pattern is not in this book more in depth troubleshooting is required If the operating system starts w...

Page 38: ...24 Quick Reference...

Page 39: ...al Computing home page is http www ibm com pc You can find support information for your IBM products including supported options at http www ibm com pc support If you click Profile from the support pa...

Page 40: ...ion Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem v IBM hardware repair If the problem is deter...

Page 41: ...http www ibm com pc support and click Support Phone List Country Telephone number Austria sterreich 01 24 592 5901 Belgium Dutch Belgie 02 210 9820 Belgium French Belgique 02 210 9800 Canada Toronto...

Page 42: ...o service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty S...

Page 43: ...ardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might va...

Page 44: ...30 Quick Reference...

Page 45: ...rformance of the repair or replacement v The IBM Machine Warranties Web site at http www ibm com servers support machine_warranties contains a worldwide overview of the IBM Limited Warranty for IBM Ma...

Page 46: ...s Labor 1 year Japan Parts 1 year Labor 1 year 6346 6347 6348 All countries and regions worldwide Parts 3 years Labor 3 years 6790 6791 6792 6793 6794 United States Canada Europe Middle East Africa La...

Page 47: ...3 years Labor 3 years 8303 United States Canada Argentina Europe Middle East Africa and China PRC Parts 3 years Labor 3 years Japan Parts 1 year Labor 1 year All other countries and regions worldwide...

Page 48: ...ntina Australia New Zealand Bangladesh India Indonesia Malaysia Philippines Singapore Sri Lanka Vietnam Brunei China Hong Kong S A R Taiwan and Thailand Parts 3 years Labor 1 year 8315 United States a...

Page 49: ...he following items are not covered under warranty service v Replacement or use of non IBM parts All IBM parts contain a 7 character identification in the format IBM FRU XXXXXXX v Identification of non...

Page 50: ...Machine type model and serial number v Description of the problem v Exact wording of any error messages v Hardware and software configuration information To find the telephone number for the HelpCent...

Page 51: ...Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise If a Machine does not function as warranted during the warranty period and IBM...

Page 52: ...Machines are designated as Customer Replaceable Units called CRUs e g keyboards memory or hard disk drives IBM ships CRUs to you for replacement by you You must return all defective CRUs to IBM withi...

Page 53: ...rdless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim except for any liability that cannot b...

Page 54: ...M SERV 426 7378 CANADA Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws in the Province of Ontario UNITED STATES Governing Law The...

Page 55: ...reement to submit to arbitration The arbitration award shall be final and binding for the parties without appeal and the arbitral award shall be in writing and set forth the findings of fact and the c...

Page 56: ...ALAND The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees A...

Page 57: ...nia Finland France Germany Greece Iceland Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland or United Kingdom you may obtain warranty service for that Mach...

Page 58: ...e settled exclusively by the Commercial Court of Paris 4 Angola Bahrain Botswana Burundi Egypt Eritrea Ethiopia Ghana Jordan Kenya Kuwait Liberia Malawi Malta Mozambique Nigeria Oman Pakistan Qatar Rw...

Page 59: ...es of this item the term Machine includes Machine Code and Licensed Internal Code Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second se...

Page 60: ...he following replaces the third paragraph of this Section Unless otherwise provided by mandatory law IBM and your reseller are not liable for any of the following items 1 and 2 unchanged 3 indirect da...

Page 61: ...79 or Section 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged The following is added to the end of this Section IBM s entire liability and your sole r...

Page 62: ...48 Quick Reference...

Page 63: ...S OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implie...

Page 64: ...s Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corp...

Page 65: ...tal device and includes an integrated Gigabit Ethernet interface This computer is classified as a Class A device when the Gigabit Ethernet is in use Class B notices These notices refer to machine type...

Page 66: ...including interference that may cause undesired operation Responsible party v International Business Machines Corporation v New Orchard Road v Armonk NY 10504 v Telephone 1 919 543 2193 Tested To Comp...

Page 67: ...authorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules...

Page 68: ...ice that contains among other things the FCC registration number USOC and Ringer Equivalency Number REN for this equipment If these numbers are requested provide this information to your telephone com...

Page 69: ...this manual for information 7 This device may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility comm...

Page 70: ...latives au mat riel terminal Le minist re n assure toutefois pas que le mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est perm...

Page 71: ...ed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 12...

Page 72: ...mbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands China Hong Kong S A R Cyprus Dubai Fiji Ghana India Iraq Ireland Kenya Ku...

Page 73: ......

Page 74: ...Part Number 59P7518 Printed in U S A 1P P N 59P7518...

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