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IBM IntelliStation A Pro 6224 Hardware Maintenance Manual And Troubleshooting Manual Download Page 110

Note:

 

See

 

Chapter

 

7,

 

“Parts

 

listing,

 

Type

 

6224,”

 

on

 

page

 

107

 

to

 

determine

 

which

 

components

 

are

 

replaceable

 

by

 

the

 

customer,

 

and

 

which

 

components

 

must

 

be

 

replaced

 

by

 

a

 

field

 

service

 

technician.

 

Error

 

code/symptom

 

FRU/action

 

3300

 

(ServeRAID-5i

 

only)

 

1.

   

Install

 

ServeRAID-5i

 

controller

 

in

 

an

 

extended

 

PCI

 

expansion

 

slot.

 

See

 

the

 

documentation

 

that

 

came

 

with

 

the

 

server

 

for

 

more

 

information.

 

3E20

 

(ServeRAID-5i

 

only)

 

1.

   

Remove

 

the

 

ServeRAID-5i

 

controller

 

from

 

its

 

slot

 

and

 

install

 

it

 

in

 

the

 

proper

 

PCI

 

option

 

slot.

 

2.

   

Verify

 

that

 

the

 

ServeRAID-5i

 

controller

 

is

 

supported

 

in

 

this

 

server.

 

3.

   

ServeRAID-5i

 

controller.

 

4.

   

System

 

board.

 

3E2x

 

1.

   

Reseat

 

the

 

ServeRAID

 

controller.

 

2.

   

Flash

 

latest

 

level

 

of

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller.

 

3.

   

ServeRAID-5i

 

controller.

 

4.

   

Integrated

 

RAID

 

controller

 

on

 

serve).

 

4xxx

 

thru

 

5xxx

 

(Code

 

DRAM

 

error)

 

1.

   

Install

 

download

 

jumpers,

 

flash

 

latest

 

level

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller;

 

then,

 

remove

 

jumpers.

 

2.

   

ServeRAID

 

controller.

 

6xxx

 

(Cache

 

DRAM

 

error)

 

(ServeRAID-4H

 

only)

 

1.

   

Reseat

 

daughter

 

card.

 

2.

   

Install

 

download

 

jumpers,

 

flash

 

latest

 

level

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller;

 

then,

 

remove

 

jumpers.

 

3.

   

ServeRAID

 

controller.

 

7xxx

 

thru

 

8xxx

 

(Host/local

 

PCI

 

bus

 

interface

 

error)

 

1.

   

Flash

 

latest

 

level

 

of

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller.

 

2.

   

If

 

ServeRAID-4x

 

controller,

 

replace

 

controller.

 

3.

   

If

 

ServeRAID-5i

 

controller,

 

integrated

 

RAID

 

controller

 

on

 

the

 

computer.

 

9003

 

1.

   

Flash

 

latest

 

level

 

of

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller.

 

2.

   

Confirm

 

that

 

this

 

controller

 

is

 

a

 

supported

 

option

 

for

 

this

 

system.

 

3.

   

ServeRAID

 

controller.

 

4.

   

Integrated

 

RAID

 

controller

 

on

 

the

 

computer).

 

9xxx

 

thru

 

BZxx

 

(SCSI

 

bus

 

error

 

caused

 

by

 

cables,

 

termination,

 

defective

 

drives,

 

etc.).

 

Z

 

refers

 

to

 

the

 

specific

 

channel

 

or

 

channels

 

that

 

cause

 

the

 

error.

 

1.

   

Follow

 

indications

 

at

 

“POST

 

(ISPR)

 

error

 

procedures”

 

on

 

page

 

101.

 

Follow

 

those

 

instructions

 

before

 

continuing

 

with

 

the

 

next

 

steps

 

listed

 

in

 

this

 

index.

 

2.

   

SCSI

 

cable.

 

3.

   

SCSI

 

backplane.

 

4.

   

Hard

 

disk

 

drive.

 

5.

   

ServeRAID

 

controller.

 

EFFE

 

(Firmware

 

code

 

corrupt

 

or

 

download

 

jumpers

 

are

 

in

 

place)

 

1.

   

Flash

 

latest

 

level

 

BIOS

 

and

 

firmware

 

for

 

controller;

 

then,

 

remove

 

jumpers.

 

2.

   

ServeRAID

 

controller.

 

 

100

 

IntelliStation

 

A

 

Pro

 

Type

 

6224:

 

Hardware

 

Maintenance

 

Manual

 

and

 

Troubleshooting

 

Guide

Summary of Contents for IntelliStation A Pro 6224

Page 1: ...IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 2: ......

Page 3: ...IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 4: ...ppendix C Notices on page 151 v The most recent version of this document is available at http www ibm com pc support Fifth Edition November 2005 Copyright International Business Machines Corporation 2...

Page 5: ...nt de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo pri...

Page 6: ...iv IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 7: ...emergency recovery repair diskette in Windows 15 Using the recovery repair diskette in Windows 16 Diagnostic error message tables 16 PC Doctor for Windows 16 Diagnostic LEDs 17 System board diagnostic...

Page 8: ...eo connector 60 Chapter 5 Field replaceable units 63 Speaker 64 Fan assembly 65 Control panel assembly 66 Audio card FireWire assembly 67 Front USB connector assembly 68 Power supply 70 Microprocessor...

Page 9: ...electrostatic discharge sensitive devices 120 Grounding requirements 120 Safety notices multilingual translations 121 Appendix C Notices 151 Edition notice 151 Trademarks 152 Important notes 152 Produ...

Page 10: ...viii IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 11: ...d caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety I...

Page 12: ...nvenient or problem situations v Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage co...

Page 13: ...64 MB DDR synchronous dynamic random access memory SDRAM video memory and dual analog connectors or dual digital monitor capability with the purchase of an additional pigtail cable v NVIDIA Quadro FX...

Page 14: ...n this LED is lit and not flashing it indicates that the computer is turned on When this LED is flashing it indicates that the computer is off and still connected to an ac power source Power control b...

Page 15: ...em does not run and all core logic is shut down however the computer can respond to remote requests to turn on the computer The power on LED flashes to indicate that the computer is connected to an ac...

Page 16: ...er through the operating system If this feature is supported by the operating system it will turn off the computer after performing an orderly shutdown of the operating system v You can press the powe...

Page 17: ...ntroller configuration v SCSISelect Utility program some models Starting the Configuration Setup Utility program Complete the following steps to start the Configuration Setup Utility program 1 Turn on...

Page 18: ...8 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 19: ...efore running the diagnostic programs you must determine whether the failing computer is part of a shared hard disk drive cluster two or more computers sharing external storage devices If you suspect...

Page 20: ...n the computer 7 Watch the screen for POST errors and record any POST error messages that are displayed on the screen If an error is displayed look up the first error see POST error codes on page 86 8...

Page 21: ...ter the power on self test POST performs a series of tests to check the operation of system components and some of the installed options Notes 1 If you have a user password set you must type the passw...

Page 22: ...a failing part Troubleshooting and servicing complex problems indicated by error messages should be performed by trained service personnel Sometimes the first error to occur causes additional errors I...

Page 23: ...tart the diagnostics programs v To start the Enhanced Diagnostics programs in Red Hat Linux operating systems complete the following steps a Restart the computer b When the operating system selection...

Page 24: ...for the computer to a hard disk directory not to a diskette 3 Go to a DOS prompt and change to the directory where the file was downloaded 4 If you are creating a diagnostics diskette complete the fo...

Page 25: ...d a diskette drive to the computer 2 When using diagnostics with a USB keyboard and mouse attached you must first enable USB emulation Restart the computer and press F1 to start the Configuration Setu...

Page 26: ...computer If an error message is displayed during the repair operation and the repair operation cannot be completed you might have a problem with the Product Recovery program or the partition that cont...

Page 27: ...time the computer is restarted If the problem remains the LED will continue to be lit For information about how to correct the problems indicated by the error LEDs see System board error LEDs on page...

Page 28: ...ating system and other support software Recovering the operating system The Product Recovery program is on a hidden partition of the hard disk The Product Recovery program runs independently of the op...

Page 29: ...this process 1 If possible shut down the operating system 2 If the computer is still on turn it off Note If the computer will not turn off after you hold down the power control button for at least 4 s...

Page 30: ...sing a writeable optional device CD RW drive then start the computer with the CD in the CD ROM drive to update the BIOS code on the computer One file is available for each method The description next...

Page 31: ...ces 3 Disconnect the power cord 4 Remove the cover and support bracket 5 Locate the boot block recovery jumper JP2 on the system board Figure 4 shows the location of the boot block jumper on the syste...

Page 32: ...ing the position of the CMOS recovery jumper JP1 Complete the following steps to set the CMOS recovery jumper and erase a forgotten password 1 Read Appendix B Safety information on page 117 and Handli...

Page 33: ...using a short circuit on a circuit board 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until the computer is at the minimum configuration requir...

Page 34: ...24 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 35: ...latch and so on System reliability considerations To help ensure proper system cooling and system reliability ensure that v Each of the drive bays has a drive or a filler panel and electromagnetic com...

Page 36: ...metal surface v Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Major components of the computer Figure 5 shows the majo...

Page 37: ...puter and set it aside Attention For proper cooling and airflow replace the cover before turning on the computer Operating the computer with the cover removed might damage computer components To insta...

Page 38: ...tion Press down on the cover release latch as you slide the side cover forward see Figure 7 to lock the side cover 4 Reconnect the external cables and power cords to the computer then connect the powe...

Page 39: ...ix B Safety information on page 117 and the guidelines in Handling static sensitive devices on page 25 2 Remove the side cover Replacing the side cover on page 27 3 Pull out on the rear end of the sup...

Page 40: ...d the front of the computer 13 94 4 Pull the top of the bezel away from the chassis then push the bezel down to disengage the bottom tabs 5 Remove the bezel from the computer and store the bezel in a...

Page 41: ...The computer scans the AGP slot and PCI X expansion slots to assign system resources Then it starts the PCI devices in the following order if you have not changed the default startup sequence AGP slot...

Page 42: ...t before you turn on the computer Incomplete installation of an adapter might damage the system board or the adapter 9 Connect required cables to the adapter Route cables so that they do not block the...

Page 43: ...nal SCSI adapter in the computer to control the internal hard disk drives and provide additional RAID capabilities With a SCSI adapter installed you can configure the internal hard disk drives into di...

Page 44: ...al drives v The IntelliStation A Pro computer comes with an IDE optical drive CD ROM CD RW or DVD CD RW combo drive in bay 1 and a hard disk drive in bay 4 139 4 Rear adapter support bracket Front ada...

Page 45: ...drives on that subsystem only If you fail to observe these restrictions the computer will usually disable the BIOS for the last subsystem that is loaded which typically is SCSI For more information a...

Page 46: ...3 CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product c...

Page 47: ...you are installing a 3 5 in drive in bay 2 attach a 5 25 in conversion kit to the 3 5 in drive 13 Remove the clip from the side of the drive cage of bays 1 and 2 by sliding the clip to the left then...

Page 48: ...w drive 16 Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor 17 Connect the power cable to the back of the drive The connectors are keye...

Page 49: ...or that device 4 Turn off the computer and all attached devices then disconnect all external cables and power cords 5 Remove the side cover see Replacing the side cover on page 27 6 Remove the front b...

Page 50: ...ther than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when op...

Page 51: ...he system board If there are open connectors on the cables connecting existing SCSI drives you can use these cables to connect the new drive 15 Route the signal cable so that it does not block the air...

Page 52: ...drive cage and rotate the cage out of the computer until it locks into place with the drive cage retention tab see Figure 15 Note You might need to disconnect the power cables from the drives before y...

Page 53: ...of the drive and the other end of this cable into the applicable Serial ATA or SCSI connector on the system board If there are open connectors on the cables connecting existing Serial ATA or SCSI driv...

Page 54: ...se the computer might not recognize some of the IDE devices The master and subordinate designation is determined by switch or jumper settings on each IDE device The following cables are provided v Pow...

Page 55: ...nd pair of DIMMs for microprocessor 2 v The DIMM options that are available for the computer are 512 MB 1 GB and 2 GB The computer supports a minimum of 1 GB and a maximum of 16 GB of system memory Ex...

Page 56: ...fety information in Appendix B Safety information on page 117 and the guidelines in Handling static sensitive devices on page 25 2 Turn off the computer and all attached devices see Turning off the co...

Page 57: ...cond DIMM in the pair 13 If you have other options to install or remove do so now 14 If you moved the drive cage out of the way in step 5 push the drive cage outward and press in on the drive cage rel...

Page 58: ...ocessing load among the microprocessors This enhances performance for database and other applications v To use SMP obtain an SMP capable operating system For a list of supported operating systems go t...

Page 59: ...onnectors on the system board 9 Tighten the four screws on the fan sink socket then tighten the two screws on the corners of the microprocessor board to secure the microprocessor board to the system b...

Page 60: ...t as shown in Figure 20 Carefully press the microprocessor into the socket Attention To avoid bending the pins on the microprocessor do not use excessive force when pressing it into the socket 14 Clos...

Page 61: ...d orient the fan sink above the microprocessor see Figure 21 d Raise the retention spring clips into position on each side of the fan sink Start both screws into the fan sink socket then tighten both...

Page 62: ...Installing an external SCSI cable To install an external SCSI connector on the rear of the computer install an external SCSI interface option For a list of supported external SCSI interface options f...

Page 63: ...ion slot cover with an embedded connector complete the following steps a Remove an expansion slot cover from an available PCI X slot b Insert the expansion slot cover with embedded connector into the...

Page 64: ...ery see Figure 23 The battery pops up when released b Use your thumb and index finger to lift the battery from the socket 5 Insert the new battery a Tilt the battery so that you can insert it into the...

Page 65: ...ee the User s Guide on the IBM IntelliStation Documentation CD and the documentation that comes with the monitor for additional information Connecting external options You can connect a number of opti...

Page 66: ...rial v Five Universal Serial Bus USB v One video Figure 25 shows the locations of the connectors on the rear of the computer See Controls LEDs and connectors on page 4 for the locations of the connect...

Page 67: ...Connect a microphone to this connector to record sounds onto the hard disk or to use speech recognition software Auxiliary device pointing device connector There is one auxiliary device connector on t...

Page 68: ...1 3 5 If you attach a keyboard to this connector USB ports and devices are disabled during the power on self test POST Parallel connector There is one parallel connector on the rear of the computer Us...

Page 69: ...l cable that comes with some computer models If you plan to attach external SCSI devices you can order an additional SCSI cable remove the SCSI knockout from the rear of the computer and connect the n...

Page 70: ...tor 1 4 Use a 4 pin USB cable to connect an external devices to a USB connector If you connect a PS 2 non USB keyboard to the keyboard connector USB ports and devices are disabled during power on self...

Page 71: ...best performance from the NVIDIA Quadro FX 1100 and NVIDIA Quadro FX 3000 video adapters you must connect the video adapter to the computer power supply Otherwise the video adapter will be operating...

Page 72: ...62 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 73: ...tem board external connectors 77 System board LEDs 78 System board jumpers 79 System board removal 80 This chapter describes the removal of computer components Important The field replaceable unit FRU...

Page 74: ...turned on its side 2 Remove the cover and support bracket see Replacing the side cover on page 27 and Replacing the support bracket on page 29 3 Remove the front bezel see Replacing the bezel on page...

Page 75: ...e top alignment pin into the chassis first then slightly tilt the PCI support cage to insert the bottom alignment pin Fan assembly Note v Read Installation guidelines on page 25 v Read Appendix B Safe...

Page 76: ...sis If necessary use an implement such as a flat blade screwdriver to assist in connecting the fan cable to the system board Control panel assembly Note v Read Installation guidelines on page 25 v Rea...

Page 77: ...e chassis then pull the control panel assembly out of the chassis through the front making sure that the cables follow freely To install the control panel assembly reverse the previous steps making su...

Page 78: ...age and remove the two screws then gently pull the audio card FireWire assembly out of the computer making sure that the cable follows freely To install the audio card FireWire assembly reverse the pr...

Page 79: ...t differ slightly from your hardware 7 From the inside of the chassis place your fingers on the two tabs on the front USB connector assembly and squeeze them together to detach the assembly from the c...

Page 80: ...be easier if the computer is turned on its side 2 Remove the cover and support bracket see Replacing the side cover on page 27 and Replacing the support bracket on page 29 Note The illustrations in t...

Page 81: ...ightly from your hardware 5 Remove the four screws that secure the power supply to the chassis 6 Lift the power supply out of the chassis disengaging it from the two connectors 139 4 Figure 32 Removin...

Page 82: ...sembly and the microprocessor 1 Turn off the computer and attached devices then disconnect all power cords and external cables 2 Turn the computer on its side so that it is lying flat with the cover f...

Page 83: ...from your hardware DIMM 8 DIMM 7 DIMM 6 DIMM 5 Microprocessor fan Figure 34 Connector locations on microprocessor board Fan sink Fan sink cable Microprocessor Microprocessor orientation indicators Mi...

Page 84: ...adhesive material on the microprocessor will be reused do not contaminate it If replacement adhesive material is provided with the replacement part be sure to remove all traces of existing adhesive m...

Page 85: ...safe static protective place 7 Remove the fan sink and microprocessor from the microprocessor board see Microprocessor and fan sink on page 72 and set them in a safe static protective place Attention...

Page 86: ...the preceding steps Important When installing a microprocessor make sure that the orientation indicator on the microprocessor is aligned with the orientation indicator on the microprocessor socket Sy...

Page 87: ...Power Front panel Microprocessor 1 fan Microprocessor power Extender board power CN22 SCSI channel A SCSI channel B Extender board power Intrusion switch Speaker Front panel audio CD ROM audio in Rear...

Page 88: ...IMM 4 error LED Microprocessor 1 fan error LED Microprocessor 1 error LED System power LED Rear system fan 1 error LED Rear system fan 2 error LED Front Ethernet activity LED System error LED Figure 4...

Page 89: ...he illustration are reserved For information about BIOS code recovery or the boot block recovery jumper see Recovering from a POST BIOS update failure on page 21 Boot block recovery jumper JP2 Clear C...

Page 90: ...flap on the side of the drive cage 7 Remove any of the following components and put them in a safe static protective place v Adapters v Air baffle if present v Microprocessor board if present Note Be...

Page 91: ...ition in the computer align the holes on the system board with the holes in the chassis and install the screws that were removed in step 9 then replace the components that were removed in step 7 on pa...

Page 92: ...to do so after all of the necessary system board cables have been connected Once the microprocessor board has been installed it will be difficult to connect some of these cables 82 IntelliStation A P...

Page 93: ...determine if the component being replaced is a CRU or a FRU 2 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 3 For IBM devices not supporte...

Page 94: ...Battery 2 System board 1 1 4 BIOS EEPROM checksum failed 1 Recover BIOS code 2 System board 1 2 1 Programmable Interval Timer failed v System board 1 2 2 DMA initialization failed v System board 1 2...

Page 95: ...DIMM 2 Battery 3 System board 3 3 1 Memory size mismatch occurred 1 DIMM 2 Battery 3 System board 3 3 2 Critical SMBUS error occurred I2C bus error occurred 1 Disconnect computer power wait 30 second...

Page 96: ...d settings then save the configuration 1 Run the Configuration Setup Utility program 2 Battery 3 Failing device 4 System board 163 Real time clock error 1 Run the Configuration Setup Utility program 2...

Page 97: ...ard 662 Diskette drive configuration error 1 Run the Configuration Setup Utility program and diagnostics 2 Diskette drive 3 Drive cable 4 System board 962 Parallel port error 1 Run the Configuration S...

Page 98: ...ove 1MB for PCI adapter 1 Run the Configuration Setup Utility program 2 Adapter 3 System board 00180700 PCI device not responding 1 System board 2 Adapter 01298001 No update data available for micropr...

Page 99: ...ort test 1 Check loopback plug connected to externalized serial port 2 Check cable from externalized port to system board 3 System board 011 XXX 001 Failed COM2 serial port test 1 Check loopback plug...

Page 100: ...rectly 2 Verify BIOS code is at latest level 3 Microprocessor 1 4 System board 089 XXX 002 Failed optional microprocessor test 1 Verify microprocessor 2 is installed and seated correctly 2 Verify BIOS...

Page 101: ...test on controller on the system board 1 Verify that Ethernet is not disabled in BIOS 2 System board 405 XXX 00n Failed Ethernet test on adapter in PCI slot n 1 For n 0 system board 2 For n 0 adapter...

Page 102: ...1 2 System board DIMM x 1 DIMM x 2 System board Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms If you cannot find the problem in the erro...

Page 103: ...have one v The diskette is inserted correctly in the drive v The diskette contains the necessary files to start the computer v The software program is working properly v The cable is installed correc...

Page 104: ...wing from the rear of the computer at the fan grill If there is no airflow the fan is not working This causes the computer to overheat and shut down v Ensure that the SCSI bus and devices are configur...

Page 105: ...DIMM v If the DIMM was disabled by the user or by POST a Start the Configuration Setup Utility program b Enable the DIMM c Save the configuration and restart the computer 3 DIMM 4 System board Note Se...

Page 106: ...nitor works when you turn on the computer but goes blank when you start some application programs 1 Verify that v The application program is not setting a display mode higher than the capability of th...

Page 107: ...cables v You updated the configuration information in the Configuration Setup Utility program Whenever memory or an option is changed you must update the configuration 2 Option you just installed An...

Page 108: ...f computer does not turn on v System board 4 See Undetermined problems on page 104 The computer does not turn off 1 Verify whether you are using an ACPI or non ACPI operating system If you are using a...

Page 109: ...e a memory address conflict v The software is designed to operate on the computer v Other software works on the computer v The software that you are using works on another system If you received any e...

Page 110: ...ter card 2 Install download jumpers flash latest level BIOS code and firmware for controller then remove jumpers 3 ServeRAID controller 7xxx thru 8xxx Host local PCI bus interface error 1 Flash latest...

Page 111: ...uspect card and restart Attention Do not press F5 Doing so changes the computer configuration If an ISPR error is still present perform the following actions until the error is no longer present a Res...

Page 112: ...rive at a time attached to the channel identified in step 2a on page 101 then restart to determine which drive is causing the error g Replace SCSI cable h Replace SCSI backplane FFFF or other code not...

Page 113: ...controller v An improper SCSI configuration or SCSI termination jumper setting v Duplicate SCSI IDs in the same SCSI chain v A missing or improperly installed SCSI terminator v A defective SCSI termi...

Page 114: ...ure each time v Any external devices v Surge suppressor device on the computer v Modem printer mouse or non IBM devices v Each adapter v Drives v Memory modules minimum requirement two 512 MB DIMM Not...

Page 115: ...inal reported failure v Diagnostics version Type and version level v Hardware configuration Print print screen configuration currently in use BIOS level v Operating system software Type and version le...

Page 116: ...106 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 117: ...listing on the Web complete the following steps 1 Go to http www ibm com support 2 Under Search technical support type 8872 or 8874 and click Search 3 Under Document type select Parts information and...

Page 118: ...els 43X 48X 49X D3X 13N2961 CRU 17 Support cam bracket all models 19K4963 CRU 18 Door assembly sliding all models 49P1964 CRU 19 Microprocessor 2 4 GHz 1 GHz with fan sink optional 25K8866 FRU 20 Micr...

Page 119: ...cket I O blank 1 v Bracket power support 1 v Clamp SCSI cable 1 v Clip RFID 1 v Gasket EMC two position 1 v Holder key bracket 1 v Screws M3 5 third form 7 v Screws slotted M3x5 4 v Screws slotted M3...

Page 120: ...over latch 2 v Standoffs shaft 10 59P4204 CRU Mouse all models 76H6620 CRU Retainer kit 3 5 5 25 all models 73P9582 CRU Service label all models 25K8836 CRU Switch cover all models 09N8012 CRU Video c...

Page 121: ...DK G models 24R8458 Windows XP Dutch NL G models 24R8459 Windows XP English EN A E G U models 24R8453 Windows XP Finnish FI G models 24R8461 Windows XP French FR F and G models 24R8454 Windows XP Ger...

Page 122: ...tic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique...

Page 123: ...as Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal...

Page 124: ...114 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 125: ...ce by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system a...

Page 126: ...are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com services or go...

Page 127: ...to the customer or that makes the equipment unsafe v Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position v Place removed...

Page 128: ...alling main units v Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the...

Page 129: ...ers and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options n...

Page 130: ...ntil they are inserted into the product v Avoid contact with other people v Wear a grounded wrist strap against your skin to eliminate static on your body v Prevent the part from touching your clothin...

Page 131: ...stallation maintenance or reconfiguration of this product during an electrical storm v Connect all power cords to a properly wired and grounded electrical outlet v Connect to properly wired outlets an...

Page 132: ...n laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in...

Page 133: ...r supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords...

Page 134: ...os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas v Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal v Nunca ligue qualqu...

Page 135: ...o enviar a bateria pelo correio para a IBM Instru o 3 PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o...

Page 136: ...ecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da...

Page 137: ...Appendix B Safety information 127...

Page 138: ...128 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 139: ...Appendix B Safety information 129...

Page 140: ...130 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 141: ...Appendix B Safety information 131...

Page 142: ...132 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 143: ...Appendix B Safety information 133...

Page 144: ...134 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 145: ...bl s tout quipement connect ce produit v Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface v Ne mettez jamais un quipement sous tension en ca...

Page 146: ...ont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes v N ouvrez pas ces produ...

Page 147: ...d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lec...

Page 148: ...em geerdetem Schutzkontakt anschlie en v Signalkabel m glichst einh ndig anschlie en oder l sen v Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse b...

Page 149: ...werke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes v Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden...

Page 150: ...l wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden d...

Page 151: ...re qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza v Quando possibile collegare o scollegare i cavi di segnale con una...

Page 152: ...li Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue v Non rimuovere i coperchi L apertura d...

Page 153: ...osto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tu...

Page 154: ...144 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 155: ...Appendix B Safety information 145...

Page 156: ...146 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 157: ...Appendix B Safety information 147...

Page 158: ...cableado correcto cualquier equipo que vaya a estar conectado a este producto v Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al v No encienda nunca un equipo cua...

Page 159: ...mento o la legislaci n local Declaraci n 3 PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias si...

Page 160: ...ministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de...

Page 161: ...F ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclai...

Page 162: ...er countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of S...

Page 163: ...nclude user manuals or all program functionality Product recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which ma...

Page 164: ...circuit different from that to which the receiver is connected v Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used i...

Page 165: ...esponsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tes...

Page 166: ...156 IntelliStation A Pro Type 6224 Hardware Maintenance Manual and Troubleshooting Guide...

Page 167: ...xternal options 55 connectors audio 57 connectors continued DIMM 76 Ethernet 57 external SCSI 52 fan internal 77 front 4 IDE 77 IEEE 1394 FireWire 58 input output 56 internal 77 internal cable 77 micr...

Page 168: ...ons 35 I IDE cables 44 IDE connectors 77 IDs setting SCSI 59 IEEE 1394 FireWire connectors 58 indicators and controls 4 input output connectors 56 installation order memory modules 45 46 installing ad...

Page 169: ...re 99 solving 9 Product Recovery program 15 18 19 R rear connectors 56 recovering device drivers 19 operating system 18 POST BIOS update failure 21 preinstalled software 18 recovery repair diskette 15...

Page 170: ...og diagnostic viewing 13 trademarks 152 U Ultra320 SCSI connector 59 undetermined problems 104 universal serial bus See USB USB connectors and cables 60 USB front connector assembly removing 68 V vide...

Page 171: ......

Page 172: ...Part Number 25K8104 Printed in USA 1P P N 25K8104...

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