IBM InfoPrint 6500, User Manual

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Table 10. Fault Messages (continued)
Fault Message
Operator
Correctable? Explanation Solution
CALIBRATING TRANSPORT
PLEASE WAIT...
N/A Status message: displays
when the Transport
calibration starts.
No action required.
CALIBRATION ERROR
SEE USER’S MANUAL
No This fault appears if the
calibration values stored in
the printer are no longer
valid.
Contact your IBM service
representative.
CLEARING PROGRAM FROM
FLASH
N/A Status message: emulation
software successfully loaded
into printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory.
No action required.
DIAGNOSTIC PASSED N/A Status message: the printer
passed its memory and
hardware initialization tests.
No action required.
DO NOT POWER OFF
DOWNLOADING %%
N/A Status message: the new
emulation program is
loading into printer RAM.
XX% indicates how much of
the program has loaded.
No action required.
DP FIFO BUSY* No There is a timing problem in
the Engine Controller
firmware.
Contact your IBM service
representative.
DRIVER CIRCUIT BAD
SEE USER’S MANUAL
No The hammer coil count test
failed.
Contact your IBM service
representative.
E NET TEST UNAVAILABLE Yes The Ethernet PCBA did not
initialize correctly.
Cycle power. Wait for “E Net
Ready” to display, then retry
operation. If the fault message
appears again, contact your
IBM service representative.
ENERGY SAVER MODE
ACTIVE
N/A Status message: printer is in
low–energy idle state, all
fans and higher voltages are
off, only +5Vdc logic circuits
are active.
No action required.
Note: If the printer was in
NOT READY state when the
energy saver mode was
activated, it will remain in the
NOT READY state until the
START key is pressed.
ERROR: DC PROGRAM NOT
VALID
Yes The printer cannot find the
data controller program or
the validation checksum is
corrupt.
Download the program again.
If the fault message appears
again, contact your IBM service
representative.
ERROR: EC STOPPED AT
STATE XXXX
No XXXX is the number from
0000 to 0010. The Engine
Controller has stopped and
is in the state identified by
the number displayed.
Contact your IBM service
representative.
Chapter 6. Routine Service and Diagnostics
243