product data 16
product service, IBM Taiwan 177
publications
related 5
PXE boot agent utility program 15
using 21
R
recovering from a BIOS failure 165
redundant array of independent disks
(RAID)
SAS array 44
related documentation 5
remote console redirection 16
removable-media drive
errors 124
removing
bezel assembly 39
blade server 33
blade server cover 35
cKVM card 48
concurrent KVM card 48
fixed storage drive 41
high-speed expansion card 55
hot-swap hard disk drive 43
I/O expansion card 50
memory module 44
SAS controller 54
SATA controller 54
storage interface card 54
removing a microprocessor and heat
sink 60
removing and replacing blade server
components
field replaceable unit (FRU) 31
Tier 1 CRU 31
Tier 2 CRU 31
removing and replacing CRUs 35
removing and replacing FRUs 60
removing the bezel assembly 39
replacing
battery 57
system-board assembly 65
restore settings 16
returning a device or component 33
S
safety v
safety statements v, viii
SAS
array
type supported 44
SAS connectivity card
handling 51
I/O expansion card 51
installing 51
removing 50
seating in the blade server 51
SAS error messages 167
SAS hard disk drive
hot-swap storage device 44
installing 44
save settings 16
screen jitter 118
SCSI RAID
configure an array 22
seating the SAS connectivity card in the
blade server 51
ServerGuide
error symptoms 126
features 19
NOS installation 20
using 19
service and support
before you call 175
hardware 177
software 176
service processor error codes 167
service processor problems 126
servicing electrical equipment vii
setup
with ServerGuide 20
software problems 126
software service and support telephone
numbers 176
solving problems 113
specifications
BladeCenter HS12 6
start options 16
starting the blade server 10
startup sequence options 16
startup sequence, setting 16
static electricity 32
static-sensitive devices, handling 32
stopping the blade server 10
storage
fixed storage drive
installing 42
removing 41
storage drive
connectors 11
problems 114
storage interface card
installing 54
removing 54
SAS controller 54
SATA controller 54
SW2 system board switch
description 13
SW3 system board switch
description 13
system board
jumpers 12
LEDs 13
system board layouts 10
system information 16
system MAC addresses 16
system reliability 32
system security 16
system summary information 16
system-board assembly
replacement 65
system-board connectors 11
T
Taiwan Class A compliance
statement 184
thermal material
heat sink 62
trademarks 180
trained service technicians, guidelines vi
troubleshooting
Light path diagnostics 67
Problem isolation tables 67
troubleshooting tables 114
turning off the blade server 10
turning on the blade server 10
U
unable to communicate 119
undetermined problems 171
undocumented problems 4
United States electronic emission Class A
notice 182
United States FCC Class A notice 182
Universal Serial Bus (USB) problems 127
unsafe conditions, inspecting for vi
updating firmware 21
USB device summary information 16
utility
Configuration/Setup Utility
program 15
PXE boot agent program, using 21
V
video problems 118
viewing the test log 134
W
Web site
ServerGuide 19
wrong characters 118
190
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Summary of Contents for HS12 - BladeCenter - 8028
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Page 204: ...Part Number 60Y1601 Printed in USA 1P P N 60Y1601...