IBM eServer BladeCenter HS20Type 8832, Problem Determination And Service Manual

Page: 38 / 112

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7981 and 1884,” on page 53 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
604 Diskette drive error.
1. Run the Configuration/Setup Utility program.
2. Reseat the following components:
a. Diskette drive
b. Diskette drive cable
3. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Diskette drive
b. Diskette drive cable
c. (Trained service technician only) System
board assembly
662 Diskette drive configuration error.
1. Run the Configuration/Setup Utility program and
verify that the diskette drive is enabled.
2. Reseat the following components:
a. Diskette drive
b. Diskette drive cable
3. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Diskette drive
b. Diskette drive cable
c. (Trained service technician only) System
board assembly
1200 Processor machine check.
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only)
Microprocessor 2
2. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only)
Microprocessor 2
c. (Trained service technician only) System
board assembly
18xx Unavailable PCI hardware interrupt.
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the blade server each time, until the problem is
isolated.
22
BladeCenter HS20 Type 7981 and 1884: Problem Determination and Service Guide