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Chapter 6.  Solving problems

 89

07

Informational

Explanation:  Team nn. Secondary adapter is initialized. 

Action:  None.

08

Informational

Explanation:  Team nn. Virtual adapter or Team is initialized. 

Action:  None.

09

Informational

Explanation:  Team nn. Primary adapter is switching over. 

Action:  None.

10

Warning

Explanation:  Team nn. Adapter link down. 

Action:  Make sure the adapter is functioning properly.

11

Informational

Explanation:  Team nn. Secondary adapter took over.

Action:  None.

12

Warning

Explanation:  Team nn. Secondary adapter is deactivated from the Team. 

Action:  Make sure the secondary adapter is functioning properly and that 
the adapter cable is securely connected to the LAN.

13

Informational

Explanation:  Team nn. Secondary adapter has rejoined the Team. 

Action:  None.

14

Informational

Explanation:  Team nn. Secondary adapter link is up. 

Action:  None.

15

Error

Explanation:  Team nn. The last adapter has lost its link. Network connection 
has been lost. 

Action:  Shut down the server and replace the adapters; then, restart the 
server to reestablish the connection. 

16

Informational

Explanation:  Team nn. An adapter has reestablished the link. Network 
connection has been restored. 

Action:  None.

17

Informational

Explanation:  Team nn. Preferred primary adapter has been detected. 

Action:None.

18

Informational

Explanation:Team nn. Preferred secondary adapter has been detected. 

Action:  None.

19

Informational

Explanation:  Team nn. Preferred primary adapter took over. 

Action:  None.

20

Informational

Explanation:  Team nn. Preferred secondary adapter took over. 

Action:  None.

21

Warning

Explanation:  Team nn. Primary adapter does not sense any probes. 
Possible reason: partitioned Team.

Action:  Make sure the cables of the adapter team are connected to the 
same LAN segment. Reconfigure the team if necessary.

Table 15. NDIS (Windows NT) driver teaming messages for the Ethernet controller. 

Event ID 

Type

Description

Summary of Contents for eServer 200 xSeries

Page 1: ...User s Reference xSeries 200 Type 8479...

Page 2: ......

Page 3: ...IBM IBM xSeries 200 User s Reference SC25 P159 20...

Page 4: ...nformation in Appendix A Product warranty and notices on page 95 First Edition August 2001 Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricted...

Page 5: ...the SCSISelect menu 13 Using the PXE Boot Agent Utility program 14 Starting the PXE Boot Agent Utility program 14 Choices available from the PXE Boot Agent Utility menu 15 Chapter 4 Using the ServerG...

Page 6: ...tors 55 Viewing or changing the serial connector assignments 55 Serial connectors 56 Ethernet connector 56 Configuring the Ethernet controller 56 High performance Ethernet modes 56 Ethernet connector...

Page 7: ...or service 92 Purchasing additional services 94 Appendix A Product warranty and notices 95 Warranty information 95 Warranty period 95 IBM Statement of Limited Warranty 95 Part 1 General Terms 95 Part...

Page 8: ...vi IBM xSeries 200 User s Reference...

Page 9: ...kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen P...

Page 10: ...viii IBM xSeries 200 User s Reference Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten...

Page 11: ...nnectors 4 Remove all cables from devices Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform insta...

Page 12: ...dous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation...

Page 13: ...N If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Sta...

Page 14: ...is potentially a fire hazard and a shock haz ard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements Re...

Page 15: ...BM Server Start Up Support If you have access to the World Wide Web you can obtain up to date information about your xSeries 200 model and other IBM server products at the following World Wide Web add...

Page 16: ...eo ATI Rage XL AGP video adapter Compatible with SVGA and VGA 8 MB SDRAM video memory Size Height 470 mm 18 5 in Depth 508 mm 19 9 in Width 165 mm 6 5 in Weight approximately 19 5 kg 43 lb when fully...

Page 17: ...ludes Impressive performance using an innovative approach to microprocessor utilization Your server comes with one Celeron or Pentium III microprocessor installed Large system memory The memory bus in...

Page 18: ...rial presence detect SPD Availability features Advanced desktop management interface DMI features Auto restart initial program load IPL power supply Automatic error retry or recovery Automatic server...

Page 19: ...the Ethernet RJ 45 connector on the rear of the server Ethernet transmit receive activity When this light is on there is activity between the server and the network The Ethernet transmit receive acti...

Page 20: ...server in standby mode Note After turning off the server wait at least 5 seconds before you press the power control button to turn on the server again You can press and hold the power control button...

Page 21: ...it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and r...

Page 22: ...t to the monitor printer and other devices might determine the final placement of your server When arranging your workspace Avoid the use of extension cords When possible plug the server power cords d...

Page 23: ...14 for more information ServerGuide CDs The ServerGuide CDs include software setup and installation tools that are specifically designed for IBM xSeries servers You can use these CDs during the initi...

Page 24: ...and limited Configuration Setup Utility menus Product Data Select this choice to view system information such as the machine type and model the server serial number and the revision level or issue dat...

Page 25: ...age appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly Follow the instructions on the screen carefully Cache Control Sele...

Page 26: ...you forget the power on password you can regain access to the server through either of the following methods Start the Configuration Setup Utility program and change the power on password Change the p...

Page 27: ...s you must know the ID of the device whose parameters you want to configure SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know t...

Page 28: ...drives normally contain more tracks than their stated capacity to allow for defective tracks A message appears on the screen if the defect limit is reached If this happens replace the hard disk drive...

Page 29: ...screen under the initializing prompt Setup time wait menu Select this choice to set the amount of time in seconds that the system will pause during initialization for a Ctrl S input 2 seconds default...

Page 30: ...16 IBM xSeries 200 User s Reference...

Page 31: ...ilable you can purchase an update package For details see the ServerGuide Updates form that comes with your server library or go to the ServerGuide fulfillment Web site at http www ibm com pc coupon T...

Page 32: ...nd provides updated device drivers for most adapters and devices Setup and Installation CD continued Creates a Setup Replication Diskette for replicating setup selections for other servers of the same...

Page 33: ...you select the Express Configuration method some or all of these programs are run depending on the hardware that is detected The Set Date and Time feature is provided so that you do not have to use th...

Page 34: ...You will need your copy of the NOS CD to complete the installation The ServerGuide program stores information about the server model service processor hard disk controllers and network adapters It the...

Page 35: ...the server hardware and you decide not to use the ServerGuide program to install your NOS download the latest NOS installation instructions 1 Go to http www ibm com pc support 2 Click Servers 3 From t...

Page 36: ...22 IBM xSeries 200 User s Reference...

Page 37: ...tp www ibm com pc compat Major components of the xSeries 200 The blue color on components and labels indicates touch points where a component can be gripped a latch moved and so on The following illus...

Page 38: ...ions you can install System board internal cable connectors The following illustration identifies system board connectors for internal cables Microprocessor U11 DIMM 1 DIMM 2 DIMM 3 Battery PCI 4 PCI...

Page 39: ...ng options 25 System board external connectors The following illustration identifies system board connectors for external devices Mouse Keyboard Parallel Serial 1 Serial 2 USB 2 USB 1 Mic MIDI Line in...

Page 40: ...atic sensitive devices on page 27 and the safety statements in Safety information on page 28 These guidelines will help you work safely with your server or options The blue color on components and lab...

Page 41: ...tic protective package until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electric...

Page 42: ...ten Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinwei...

Page 43: ...ot connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrica...

Page 44: ...uired by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the cover...

Page 45: ...n the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current...

Page 46: ...the foot then lift up on the tab Note The following illustration shows the rear feet located on the bottom rear of the server 3 Rotate the foot inward to the unlocked position then remove the foot fr...

Page 47: ...de cover Note The illustrations in this document might differ slightly from your hardware Complete the following steps to remove the side cover of the server 1 Review the information in Before you beg...

Page 48: ...fore you begin on page 26 and the safety precautions listed in Statement 1 and Statement 5 in Safety information on page 28 2 Turn off the server and peripheral devices and disconnect all external cab...

Page 49: ...gth adapters in all five PCI expansion slots Your server supports 5 0V and universal PCI adapters it does not support 3 3V adapters Your server uses a rotational interrupt technique to configure PCI a...

Page 50: ...tatic sensitive devices on page 27 1 Review the safety precautions listed in Statement 1 and Statement 5 in Safety information on page 28 2 Turn off the server and peripheral devices and disconnect al...

Page 51: ...y grasp the adapter by its top edge or upper corners and align it with the expansion slot guides then press the adapter firmly into the PCI expansion slot Attention When you install an adapter in the...

Page 52: ...r the location of this connector Note If you are installing or replacing an adapter that will control your startup boot drive install the adapter in PCI expansion slot 2 4 If you have another adapter...

Page 53: ...dia drives You can install removable media drives in bays 1 2 3 and 4 You can install a 3 5 in slim high or a 5 25 in half high removable media drive such as a tape backup drive in bay 2 You can insta...

Page 54: ...s for your server refer to http www ibm com pc compat on the World Wide Web Preinstallation steps all bays Before you install drives in your server verify that you have all the cables and other equipm...

Page 55: ...ainted metal surface on the server then remove the drive from the package and place it on a static protective surface 6 Set any jumpers or switches on the drive according to the documentation that com...

Page 56: ...microprocessor 9 If you have another drive to install or remove do so now 10 Plug one of the power cables from the power supply into the back of the drive The connectors are keyed and can be inserted...

Page 57: ...age and place it on a static protective surface 6 Set any jumpers or switches on the drive according to the documentation that comes with the drive 7 Attach the blue plastic guide rails to the sides o...

Page 58: ...estart the server the system displays a message indicating that the memory configuration has changed Start the Configuration Setup Utility program and select Save Settings See Chapter 3 Configuring yo...

Page 59: ...slots at each end of the DIMM connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously Be sure that the retaining clips snap into...

Page 60: ...e through the World Wide Web Refer to Getting information help and service on page 91 for the appropriate World Wide Web addresses 2 For a list of supported operating systems see http www ibm com pc c...

Page 61: ...tem board internal cable connectors on page 24 for the location of the fan cable connector 4 Push down and back on the retainer to remove it from the heat sink or the fan sink Note Allow sufficient ti...

Page 62: ...any unpainted metal surface on the server then remove the microprocessor from the package b Pull out and lift up on the microprocessor release lever to unlock the microprocessor connector c Arrange th...

Page 63: ...ow 8 Replace the support bracket assembly and reconnect the fan cable to the connector SYSFA3 on the system board See Removing the support bracket assembly on page 34 for details See System board inte...

Page 64: ...de cover on page 33 for details 2 Use a screwdriver to remove the two metal knockouts 3 Insert the U bolt through the rear panel then attach and tighten the nuts 4 If you have other options to install...

Page 65: ...done so already make sure the stabilizing feet are in the stabilizing position so that they properly support the server See Moving the stabilizing feet on page 32 for details 5 Connect the external ca...

Page 66: ...ctor See System and PCI extender board option connectors on page 24 for the location of the PCI slots Input output connectors This section provides information about the following I O connectors on yo...

Page 67: ...ollowing table shows the pin number assignments for the keyboard connector Parallel connector Your server has one parallel connector This connector supports three standard Institute of Electrical and...

Page 68: ...nfigure the parallel connector as bidirectional use an IEEE 1284 compliant cable The cable must not exceed 3 meters 9 8 feet 5 Press Esc twice to return to the Configuration Setup main menu then selec...

Page 69: ...I O Ports then press Enter 4 Select the serial connector then use the arrow keys to advance through the available settings 5 Press Esc twice to return to the Configuration Setup Utility main menu then...

Page 70: ...figure the controller for your operating system before you use the Ethernet controller However you must install a device driver to enable your operating system to address the Ethernet controller The d...

Page 71: ...2 1p standard for packet tagging This method requires a network infrastructure that supports packet tagging The routing devices receiving and transferring these packets on your network must support 80...

Page 72: ...ire NT 4 0 with Service Pack 3 0 and the network driver interface specification NDIS driver hotfix from Microsoft 3 In Windows NT VLANs cannot be implemented on controllers that have been configured f...

Page 73: ...options 59 Table 6 Ethernet RJ 45 connector pin number assignments Pin Signal Pin Signal 1 Transmit data 5 Not connected 2 Transmit data 6 Receive data 3 Receive data 7 Not connected 4 Not connected...

Page 74: ...r operating system supports USB devices USB cables and hubs You need a 4 pin cable to connect devices to a USB 1 or USB 2 If you plan to attach more than two USB devices you must use a hub to connect...

Page 75: ...d a synthesizer to edit and store sound information for the synthesizer on the server See I O connector locations on page 51 for the location of the MIDI connector The following table shows the pin nu...

Page 76: ...SCSI PCI adapter and order additional SCSI cables To select and order the correct cables for use with external devices contact your IBM reseller or IBM marketing representative For information about t...

Page 77: ...5 12 Data 6 46 Data 6 13 Data 7 47 Data 7 14 Data P 48 Data P 15 Ground 49 Ground 16 DIFFSENS 50 Ground 17 Term power 51 Term power 18 Term power 52 Term power 19 Reserved 53 Reserved 20 Ground 54 Gr...

Page 78: ...64 IBM xSeries 200 User s Reference...

Page 79: ...ee Diagnostic programs and error messages on page 68 for more information Troubleshooting charts These charts list problem symptoms and steps to correct the problems See the Troubleshooting charts on...

Page 80: ...Center Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take Flash the latest levels of BIOS diagnostics and RAID code You can down...

Page 81: ...curred and the BIOS code cannot initialize the video screen to display any additional information Ensure that the video adapter is correctly installed Small computer system interface SCSI messages If...

Page 82: ...igit function code that indicates the function being tested when the error occurred For example function code 089 is for the microprocessor ttt is the three digit failure code that indicates the exact...

Page 83: ...ing the diagnostics CD To start the IBM Enhanced Diagnostics CD do the following 1 Turn off your server and any peripheral devices 2 Turn on all attached devices then turn on your server 3 When you se...

Page 84: ...n the tests complete you can view the test log by selecting Utility from the top of the screen If the diagnostic programs do not detect any hardware error but the problem persists during normal server...

Page 85: ...allel port 015 USB interface Aborted Can NOT test USB interface while it is in use Note If you have a USB keyboard or mouse attached you cannot run the diagnostic program for the USB interface 1 Turn...

Page 86: ...or service Processor in socket id xyz is defective where xyz identifies the microprocessor that is causing the error message Replace the microprocessor If the problem persists call for service Test se...

Page 87: ...tion DIMM n where n is the number of the socket that contains the failing DIMM 1 Reseat the failing DIMM 2 If the problem remains replace the DIMM If the problem persists call for service Test setup e...

Page 88: ...d with microprocessor in socket id xyz where xyz identifies the microprocessor that is causing the error message Failed Microprocessor in socket ID xyz where xyz identifies the microprocessor that is...

Page 89: ...oard pointing device test failed Replace the pointing device If the problem persists call for service 305 Video monitor Any message Refer to the information that came with the monitor 405 Ethernet Fai...

Page 90: ...enable the modem 2 If the problem remains replace the modem If the problem persists call for service Failed Modem reset failed Replace the modem If the problem persists call for service No dial tone...

Page 91: ...ed drives or cannot install NOS Ensure that there are no duplicate SCSI IDs or IRQ assignments Ensure that the hard disk drive is connected properly The Operating System Installation program continuou...

Page 92: ...f test 3 The BIOS flash utility automatically starts 4 When prompted as to whether you want to save the current code to a diskette select N 5 When prompted press Y to continue the flash process 6 The...

Page 93: ...problem call for service Look for the symptom in the left column of the chart Instructions and probable solutions to the problem are in the right column If you have just added new software or a new o...

Page 94: ...onitor are turned on 3 Try using another keyboard If the items above are correct call for service All or some keys on the keyboard do not work The mouse or pointing device does not work 1 Verify that...

Page 95: ...IBM reseller or IBM marketing representative If the problem remains call for service Wrong characters appear on the screen If the wrong language is displayed update the BIOS code with the correct lan...

Page 96: ...t cause unpredictable problems 3 You have assigned the printer port correctly in your operating system or application program 4 You have assigned the printer port correctly using the Configuration Set...

Page 97: ...ng and that the correct device drivers are loaded Make sure that you are using the correct device drivers supplied with your system Software To determine if problems are caused by the software verify...

Page 98: ...it is recommended that disk controllers not share interrupts with LAN controllers Make sure that you are using the most recent device driver available from the World Wide Web Run the network diagnost...

Page 99: ...own error has occurred when trying to allocate needed resources for the AFT Module Action Check the system configuration If the problem persists contact your network supplier Verify that the Ethernet...

Page 100: ...e adapter in the group Action Ensure that the protocol is bound to only adapter in an AFT team Error identifying slot numbers for the specified board names Explanation The mapping between the board na...

Page 101: ...and that Ethernet is enabled 0x02 Explanation Bad node address multicast address Action Make sure the locally administered address is valid if one is specified The address cannot be a multicast addre...

Page 102: ...n Remove the adapter driver and reinstall it If the problem persists call for service All other 4 character hexadecimal codes Action Call for service Table 14 NDIS Windows NT driver messages for the E...

Page 103: ...n None 15 Error Explanation Team nn The last adapter has lost its link Network connection has been lost Action Shut down the server and replace the adapters then restart the server to reestablish the...

Page 104: ...all external cables and power cords then remove the server cover 3 Do the following to remove the battery a Use one finger to press the top of the battery clip away from the battery until the battery...

Page 105: ...entation that comes with your server That documentation includes printed books online books README files and help files In addition information about IBM products is available on the World Wide Web an...

Page 106: ...access these pages go to http www ibm com pc support and follow the instructions Calling for service If you have tried to correct the problem yourself and still need help during the warranty period y...

Page 107: ...ration information Phone numbers are subject to change without notice For the most up to date phone numbers go to http www ibm com pc support and click Support Phone List In all other countries contac...

Page 108: ...es such as support for IBM and non IBM hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Servic...

Page 109: ...arranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 replace or modify those of Part 1 The warranties provided by IBM in this Statement of Limited Warranty apply o...

Page 110: ...e operation of a Machine Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation...

Page 111: ...or your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all su...

Page 112: ...Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The...

Page 113: ...all continue from the stage they were at when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the...

Page 114: ...e arbitration fee will be borne by the losing party unless otherwise determined by the arbitral award During the course of arbitration this Agreement will continue to be performed except for the part...

Page 115: ...Kuwait Liberia Malawi Malta Mozambique Nigeria Oman Pakistan Qatar Rwanda Sao Tome Saudi Arabia Sierra Leone Somalia Tanzania Uganda United Arab Emirates United Kingdom West Bank Gaza Yemen Zambia and...

Page 116: ...wing replaces items one and two of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence and 2 the amount of any oth...

Page 117: ...ct of any default shall be limited to damages Notices This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in thi...

Page 118: ...p Processing date data This IBM hardware product and IBM software products that might be packaged with it have been designed when used in accordance with their associated documentation to process date...

Page 119: ...nds for 1000000 bytes and GB stands for 1000000000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement...

Page 120: ...cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under app...

Page 121: ...rd set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units inten...

Page 122: ...eden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Isla...

Page 123: ...ponents location of 23 components hardware 23 configuration with ServerGuide 19 Configuration Setup Utility 9 main menu 10 configure host adapter settings 13 configuring Ethernet 56 configuring your s...

Page 124: ...nal connectors 25 external options connecting 52 F FCC Class A notice 105 features server 2 3 ServerGuide 18 filler panel 41 filters prioity 57 frequency control 11 H hard disk drive activity light 5...

Page 125: ...s Ethernet 59 Ethernet connector 59 keyboard connector 53 mouse connector 53 parallel connector 54 SCSI connector 62 serial connectors 56 USB connectors 60 pointing device problem 80 POST power on sel...

Page 126: ...rtup sequence 11 static sensitive devices handling 27 support bracket removing 34 switches and jumpers 26 system board connectors options 24 external connectors 25 internal cable connectors 24 switche...

Page 127: ......

Page 128: ...IBM Part Number 25P1592 Printed in the United States of America 25P1592...

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