2.
parts
only,
on
an
exchange
basis,
in
the
second
and
third
years
of
the
warranty
period.
IBM
will
charge
you
for
any
labor
provided
in
performance
of
the
repair
or
replacement(s)
in
the
second
and
third
year
of
the
warranty
period.
Brocade
4
Gb
20-port
SAN
Switch
for
IBM
Eserver
BladeCenter
and
Brocade
4
Gb
10-port
SAN
Switch
for
IBM
Eserver
BladeCenter
Country
or
Region
of
Purchase
Warranty
Period
Type
of
Warranty
Service*
Worldwide
1
year
1
*
See
“Types
of
Warranty
Service”
for
the
legend
and
explanations
of
warranty-service
types.
Types
of
Warranty
Service
If
required,
IBM
provides
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
Machine
in
the
above
table
and
as
described
below.
Warranty
service
may
be
provided
by
your
reseller
if
approved
by
IBM
to
perform
warranty
service.
Scheduling
of
service
will
depend
upon
the
time
of
your
call
and
is
subject
to
parts
availability.
Service
levels
are
response
time
objectives
and
are
not
guaranteed.
The
specified
level
of
warranty
service
may
not
be
available
in
all
worldwide
locations,
additional
charges
may
apply
outside
IBM’s
normal
service
area,
contact
your
local
IBM
representative
or
your
reseller
for
country
and
location
specific
information.
1.
Customer
Replaceable
Unit
(“CRU”)
Service
IBM
provides
replacement
CRUs
to
you
for
you
to
install.
CRU
information
and
replacement
instructions
are
shipped
with
your
Machine
and
are
available
from
IBM
at
any
time
on
your
request.
Installation
of
Tier
1
CRUs
is
your
responsibility.
If
IBM
installs
a
Tier
1
CRU
at
your
request,
you
will
be
charged
for
the
installation.
You
may
install
a
Tier
2
CRU
yourself
or
request
IBM
to
install
it,
at
no
additional
charge,
under
the
type
of
warranty
service
designated
for
your
Machine.
IBM
specifies
in
the
materials
shipped
with
a
replacement
CRU
whether
a
defective
CRU
must
be
returned
to
IBM.
When
return
is
required,
1)
return
instructions
and
a
container
are
shipped
with
the
replacement
CRU,
and
2)
you
may
be
charged
for
the
replacement
CRU
if
IBM
does
not
receive
the
defective
CRU
within
30
days
of
your
receipt
of
the
replacement.
2.
On-site
Service
IBM
or
your
reseller
will
either
repair
or
exchange
the
failing
Machine
at
your
location
and
verify
its
operation.
You
must
provide
suitable
working
area
to
allow
disassembly
and
reassembly
of
the
IBM
Machine.
The
area
must
be
clean,
well
lit
and
suitable
for
the
purpose.
For
some
Machines,
certain
repairs
may
require
sending
the
Machine
to
an
IBM
service
center.
3.
Courier
or
Depot
Service*
Appendix
B.
Warranty
63
Summary of Contents for BROCADE 4 GB FC HBAS
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