IBM BJ0NJML - Service And Asset Management, Integration Manual

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Asynchronous Outbound Integration Processing
Outbound Integration Processing
49
Outbound Integration Process Initiation
Summary
You initiate the outbound integration process by using event-based activities or
by using the data export feature that you access in the External Systems
application.
Event-based messages are sent when a record is updated using an application or a
process such as workflow or escalation.
When you use the data export feature, you can export the result set of a query
from the integration framework to an external system. The data export process
uses different publish channels other than what is used for real-time integration.
The integration framework performs two types of outbound integration
processing.
Real Time Integration
Processing
1
You complete a transaction in the system. This step is the only step in the
outbound integration process that is visible to you.
2
The primary object that is associated with the transaction identifies the related
publish channel that has the event listener enabled. The outbound integration
process is initiated for all publish channels with enabled listeners.
T
IP To see if the event listener is enabled for a particular publish channel,
see the Enable Listener check box in the Publish Channels application.
Batch Integration
Processing
1
In the External Systems application, select the external system to which data is
to be sent.
2
On the Publish Channels tab, select a publish channel, then select the Data
Export button.
3
Select the records to be exported by using a SQL query statement. The query
must act on the primary object in the object structure.
T
IP To see if the name of the primary object in an object structure, go to the
Object Structure tab in the Object Structures application.
4
If the query returns a valid result set, the data export process continues.