IBM ATA 133, User Manual

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IBM ATA 133 RAID Controller User's Guide 42
Getting Help and Information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM xSeries
information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation
information is http://www.ibm.com/pc/intellistation/.
You can find service information for your IBM products, including supported options, at
http://www.ibm.com/pc/support/. If you click
Profile from the support page, you can
create a customized support page. The support page has many sources of information and
ways for you to solve problems, including:
•
Diagnosing problems, using the IBM Online Assistant
• Downloading the latest device drivers and updates for your products
•
Viewing Frequently Asked Questions (FAQ)
• Viewing hints and tips to help you solve problems
•
Participating in IBM discussion forums
•
Setting up e-mail notification of technical updates about your products
Software Service and Support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation workstations,
and appliances. For information about which products are supported by Support Line in
your country or region, go to http://www.ibm.com/services/sl/products/. For more
information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers.
Hardware Service and Support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers. In the
U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a
week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6
p.m.