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IBM Electronic Service Agent

for iSeries and AS/400e

Simplified Activation

User Guide – Release V5R1

(PTF SF67624 installed)

Document Version 6.0

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Summary of Contents for AS/400e

Page 1: ...IBM Electronic Service Agent for iSeries and AS 400e Simplified Activation User Guide Release V5R1 PTF SF67624 installed Document Version 6 0...

Page 2: ...r 1 Introduction to Electronic Service Agent and Migration Information 4 Chapter 2 How do I Install and Setup Electronic Service Agent using the Simplified Activation 6 Chapter 3 New Menus 9 Chapter 4...

Page 3: ...es or AS 400e console or would prefer not to go through a longer and complex install and activation using iSeries Navigator Activation of Electronic Service Agent in a batch environment is also now av...

Page 4: ...st IBM in providing improved service The inventory information your system sends will assist IBM representatives to be more proactive by knowing your system and your system needs for hardware and soft...

Page 5: ...ce specifications Modem Type Modem Resource Dialing prefix if applicable IMPORTANT NOTE If Electronic Service Agent is already configured using iSeries Navigator there is no need to configure Service...

Page 6: ...5R1 IBM Developer Kit for Java 5722 JV1 Base with at least one of Options 3 4 or 5 must be installed on your iSeries or AS 400e These are preloaded licensed products If you upgraded your system to V5R...

Page 7: ...ine If the Electronic Service Agent Activation Menu is displayed select option 1 to Activate Service Agent Press Enter If the Electronic Service Agent Main Menu is displayed select option 3 for Invent...

Page 8: ...ease V5R1 Revision 6 0 Page 8 of 19 Primary Contact IBM hardware service Secondary Contact the iSeries Support Center 16 Either the Electronic Service Agent Main Menu or the Inventory Collection Main...

Page 9: ...AGENT JOB LOGGING 19 DISPLAY AUDIT LOG F1 Help F3 Exit F12 Cancel 1 Electronic Service Agent Activation Menu If Hardware problem reporting has been activated you should see the following menu Figure 2...

Page 10: ...fied Activation will create point to point connection configuration s for ECS and Service Agent during the activation Q3 What if an error occurs when my system attempts to send inventory or hardware f...

Page 11: ...FILE QSVCDRCTR QASASNDHST WAITFILE 30 Q8 From the Inventory Collection Menu I used the RUN INVENTORY COLLECTION option to have inventory collected and sent to IBM When I select the DISPLAY INVENTORY C...

Page 12: ...ter inventory has been collected and sent to IBM For more information and to register see http www ibm com support electronic itssysprof The inventory information your system sends will assist IBM rep...

Page 13: ...command WRKCNTINF as the Local Service Information 5722SS1 QSYS CRTSRVCFG Creates the service configurations used to electronically report problems and inventory information to IBM 5722SS1 QSYS CHGSRV...

Page 14: ...3 License agreement Contact information Create service configuration Activation password Service Agent Main Menu Service Agent Inventory Collection Menu N N N N A X X X X N N Y N A X X N N N Y A X X...

Page 15: ...panels are displayed by the CRTSRVCFG command if SELECT is specified The SELECT value will allow the user to choose a value for a parameter from a list of available values The user can use SELECT for...

Page 16: ...of the following 1 On a command line enter GO SERVICE Choose Display Service Agent license agreement Read the agreement and press F6 to accept 2 On a command line enter QSVCDRCTR ACPTSALIC Read the a...

Page 17: ...AYS variable The first one is the first choice second one is the second choice and so on QSVCDRCTR RTVAUTODAY DAY1 DAY1 DAY2 DAY2 DAY3 DAY3 DAYLOOP IF DAY1 EQ SUBSTRING DAYS DAYPTR 4 DO CHGVAR VAR DAY...

Page 18: ...want to override the CHGSRVCOL defaults QSVCDRCTR CHGSRVCOL COLLECT YES CNNTYPE DIAL COLSCDTIME 052000 SNDSCDTIME COLLECT STRSDAUTO YES Activate Service Agent If commands QSVCDRCTR CHGSD or QSVCDRCTR...

Page 19: ...9771 internal modems IBM 7855 IBM 7857 or IBM 7858 and dual model IBM 7852 400 Note If you will be using a non IBM modem any asynchronous modem that supports the RS232 serial interface and the V 34 V...

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