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IBM Electronic Service Agent for iSeries and AS/400e 

Simplified Activation User Guide – Release V5R1 - Revision 6.0 

Page 7 of 19 

 

Type 

RSTLICPGM LICPGM(5798RZG)  DEV(XXXXX)

 on an iSeries or 

AS/400e command line (where XXXXX is the name of the iSeries CD-ROM 
device) and press 

Enter.

 

9.

 

Install the simplified activation requisite PTFs for V5R1 using one of the following 
methods:  

"

 

Using ECS, order PTF SF67624 and install with its requisites.  

"

 

Order and install the Simplified Activation PTF CD-ROM (SK3T-8934-00). 
Use this command to install the PTFs from the CD-ROM.                                                                

INSPTF LICPGM(*ALL) DEV(

XXXXX

) INSTYP(*IMMDLY)         

(where 

XXXXX

 is the name of the AS/400 CD-ROM device). 

10.

 

End and restart the Management Central server by entering the following two 
commands.

 Note: 

Users of Management Central will temporarily lose their 

connection while the Management Central server is ended. This step is not necessary 
if the Simplified Activation PTFs were applied delayed instead of immediate.   

 

ENDTCPSVR *MGTC

 

 

STRTCPSVR *MGTC   

 

11.

 

Type 

GO SERVICE

 on an iSeries or AS/400e command line. 

"

 

If the 

Electronic Service Agent Activation Menu

 is displayed, select option 

1 to “

Activate Service Agent

.” Press Enter. 

"

 

If the 

Electronic Service Agent Main Menu

 is displayed, select option 3 for 

Inventory Collection Menu

.” Press Enter. 

12.

 

If the 

International License Agreement for Services Programs 

panel is displayed, 

read it and press 

F6

 to accept the agreement and to proceed. 

13.

 

If the 

Add Contact Information

 (ADDCNTINF) panel is displayed, add or update 

the contact information for this system. Press 

Enter

.  

14.

 

If the 

Create Service Configuration 

(CRTSRVCFG) panel is displayed, notice that 

*SELECT is the value for several parameters. Press 

Enter

. An additional panel will 

be displayed for each parameter for which *SELECT was specified.  Make a selection 
and press 

Enter

 on each of the additional panels. 

15.

 

If the 

Enter Activation Password

 panel is displayed, you can proceed by pressing 

F3. You 

DO NOT

 need an activation password to report problems on a standalone 

system or standalone partition using this simplified activation. 

In order to report problems for remote systems or remote partitions through a host 
system or a host partition, an activation password is required for the host system or 
host partition. 

To obtain the activation password:  

Summary of Contents for AS/400e

Page 1: ...IBM Electronic Service Agent for iSeries and AS 400e Simplified Activation User Guide Release V5R1 PTF SF67624 installed Document Version 6 0...

Page 2: ...r 1 Introduction to Electronic Service Agent and Migration Information 4 Chapter 2 How do I Install and Setup Electronic Service Agent using the Simplified Activation 6 Chapter 3 New Menus 9 Chapter 4...

Page 3: ...es or AS 400e console or would prefer not to go through a longer and complex install and activation using iSeries Navigator Activation of Electronic Service Agent in a batch environment is also now av...

Page 4: ...st IBM in providing improved service The inventory information your system sends will assist IBM representatives to be more proactive by knowing your system and your system needs for hardware and soft...

Page 5: ...ce specifications Modem Type Modem Resource Dialing prefix if applicable IMPORTANT NOTE If Electronic Service Agent is already configured using iSeries Navigator there is no need to configure Service...

Page 6: ...5R1 IBM Developer Kit for Java 5722 JV1 Base with at least one of Options 3 4 or 5 must be installed on your iSeries or AS 400e These are preloaded licensed products If you upgraded your system to V5R...

Page 7: ...ine If the Electronic Service Agent Activation Menu is displayed select option 1 to Activate Service Agent Press Enter If the Electronic Service Agent Main Menu is displayed select option 3 for Invent...

Page 8: ...ease V5R1 Revision 6 0 Page 8 of 19 Primary Contact IBM hardware service Secondary Contact the iSeries Support Center 16 Either the Electronic Service Agent Main Menu or the Inventory Collection Main...

Page 9: ...AGENT JOB LOGGING 19 DISPLAY AUDIT LOG F1 Help F3 Exit F12 Cancel 1 Electronic Service Agent Activation Menu If Hardware problem reporting has been activated you should see the following menu Figure 2...

Page 10: ...fied Activation will create point to point connection configuration s for ECS and Service Agent during the activation Q3 What if an error occurs when my system attempts to send inventory or hardware f...

Page 11: ...FILE QSVCDRCTR QASASNDHST WAITFILE 30 Q8 From the Inventory Collection Menu I used the RUN INVENTORY COLLECTION option to have inventory collected and sent to IBM When I select the DISPLAY INVENTORY C...

Page 12: ...ter inventory has been collected and sent to IBM For more information and to register see http www ibm com support electronic itssysprof The inventory information your system sends will assist IBM rep...

Page 13: ...command WRKCNTINF as the Local Service Information 5722SS1 QSYS CRTSRVCFG Creates the service configurations used to electronically report problems and inventory information to IBM 5722SS1 QSYS CHGSRV...

Page 14: ...3 License agreement Contact information Create service configuration Activation password Service Agent Main Menu Service Agent Inventory Collection Menu N N N N A X X X X N N Y N A X X N N N Y A X X...

Page 15: ...panels are displayed by the CRTSRVCFG command if SELECT is specified The SELECT value will allow the user to choose a value for a parameter from a list of available values The user can use SELECT for...

Page 16: ...of the following 1 On a command line enter GO SERVICE Choose Display Service Agent license agreement Read the agreement and press F6 to accept 2 On a command line enter QSVCDRCTR ACPTSALIC Read the a...

Page 17: ...AYS variable The first one is the first choice second one is the second choice and so on QSVCDRCTR RTVAUTODAY DAY1 DAY1 DAY2 DAY2 DAY3 DAY3 DAYLOOP IF DAY1 EQ SUBSTRING DAYS DAYPTR 4 DO CHGVAR VAR DAY...

Page 18: ...want to override the CHGSRVCOL defaults QSVCDRCTR CHGSRVCOL COLLECT YES CNNTYPE DIAL COLSCDTIME 052000 SNDSCDTIME COLLECT STRSDAUTO YES Activate Service Agent If commands QSVCDRCTR CHGSD or QSVCDRCTR...

Page 19: ...9771 internal modems IBM 7855 IBM 7857 or IBM 7858 and dual model IBM 7852 400 Note If you will be using a non IBM modem any asynchronous modem that supports the RS232 serial interface and the V 34 V...

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