IBM Aptiva, Hardware Maintenance Manual, Page: 71 / 282

2-18
Table 2- 2 Error Symptoms List
Error Symptoms Action/FRU
NOTE: To diagnose a problem, first find the error symptom in the left
column. If directed to a check procedure, replace the FRU indicated in the
check procedure. If no check procedure is indicated, the first Action/FRU
listed in right column is the most likely cause.
System hangs before system
boot.
“Index of Symptoms, Messages, Error
Codes, or Beeps” on page 2-8.
“Undetermined Problems” on page 2-44.
System hangs after system
boot.
Execute a system test (“Diagnostics/All
Tests” in PC-Doctor diagnostics program)
and set it to stop at “Halt on Error” to see the
potential cause of the problem.
“Undetermined Problems” on page 2-44.
Blinking cursor only; system
does not work.
“Start” on page 2-3.
Diskette/hard disk drive connection/cables
Diskette/hard disk drives
“Undetermined Problems” on page 2-44.
System board
Diskette Drive
NOTE: Ensure that the diskette drive is configured correctly in BIOS Setup
and its read/write head is clean before diagnosing any diskette drive
problems.
Media and drive are
mismatched.
Ensure that the diskette drive is configured
correctly in the Disk Drives of BIOS Setup.
Diskette drive connection/cable
Diskette drive
System board
Diskette drive does not work. Ensure that the diskette drive is not set to
[None] in the Disk Drives of BIOS Setup.
Diskette drive power
Diskette drive connection/cable
Diskette drive
System board