IBM Aptiva 2165, Hardware Maintenance Service

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Factory-Installed Modem Card
001 - START
q Power off the system unit.
q
In Windows 98 Device Manager, make sure that the modem is not
configured with a conflicting COM port and IRQ setting.
q Make sure that the communication software is configured with the correct
COM and IRQ settings (same as COM port and IRQ as the modem).
q
Make sure that all communication parameters (baud rate, data, stop and
parity bits) are properly configured and are identical on both sides.
q
Connect the phone line to the LINE port of the modem card.
NOTE: Check the outside phone line by connecting a working telephone
to the telephone wall jack. Listen for a dial tone to ensure that
the phone line is good.
002 -
q
Insert the diagnostics diskette into the diskette drive.
q
Power on the system unit.
q
Select Diagnostics menu,
q
Select All Tests, then execute Modem test.
003 - DOES THE MODEM PASS THE TEST? (YES, READ AHEAD. NO,
GO TO STEP 004.)
q
Power off the system unit.
q
Remove all adapter cards.
q
Connect a hard disk drive with pre-loaded Windows 98.
q
Power on the system unit.
q
Perform the following steps under Windows 98.
NOTE: If an operating system other than Microsoft Windows 98 is
installed, the program screens and icons may differ from these
instructions.
q 1. Start Microsoft Windows 98.
q
2. Select the Start icon.
q 3. Select Program , then select Accessories , Hyper Terminal.
q
4. Select an on-line service station , dial and connect to it.