IBM 8874 - eServer xSeries MXE 460 Installation Manual Download Page 103 | Manualshive

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background image

ServerGuide

37

error

symptoms

72

ServerGuide

CD

1

size

4

slots

4

SMP

Expansion

cables

23

SMP

Expansion

Port

connectors

34

SMP

Expansion

Port

link

LEDs

34

software

problems

73

solving

problems

57

specifications

4

Standby

mode

34

statements

and

notices

3

system-error

LED

32

T

temperature

4

trademarks

84

troubleshooting

chart

60

turning

off

the

server

35

turning

on

the

server

35

U

United

States

electronic

emission

Class

A

notice

86

United

States

FCC

Class

A

notice

86

Universal

Serial

Bus

(USB)

problems

73

updating

the

firmware

code

49

USB

connector

31,

33

using

baseboard

management

controller

utility

programs

49

Scalable

Partition

Web

Interface

51

SerialSelect

Utility

program

51

V

video

connector

33

W

weight

4

X

XpandOnDemand

cable

kits

23

Index

91

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Summary of Contents for 8874 - eServer xSeries MXE 460

Page 1: ...gister and profile your server Go to the Web for instructions http www ibm com pc support No Yes Yes No Welcome Thank you for buying an IBM xSeries server This server contains information for setting...

Page 2: ...connections and verify that all optional devices you installed are on the ServerProven list You can view the ServerProven list at http www ibm com pc compat Server working properly Problem solved Prob...

Page 3: ...IBM ERserver xSeries 460 Type 8872 and xSeries MXE 460 Type 8874 Installation Guide...

Page 4: ...and the Warranty and Support Information document on the IBM xSeries Documentation CD Second Edition August 2005 Copyright International Business Machines Corporation 2005 All rights reserved US Gover...

Page 5: ...ontrols connectors LEDs and power 31 Front view 31 Rear view 33 Server power features 34 Turning on the server 35 Turning off the server 35 Chapter 4 Configuring the server 37 Using the ServerGuide Se...

Page 6: ...e you call 81 Using the documentation 81 Getting help and information from the World Wide Web 82 Software service and support 82 Hardware service and support 82 Notices 83 Edition notice 83 Trademarks...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...ution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety Information book...

Page 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 10: ...hen laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in e...

Page 11: ...power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove...

Page 12: ...re present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statem...

Page 13: ...nformation that is not included in the server documentation These updates are available from the IBM Web site Complete the following steps to check for updated documentation and technical updates 1 Se...

Page 14: ...icroprocessor v 32 MB of RAM v Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Acrobat Reader software is included on the CD and you can install it when you run the...

Page 15: ...the most occurrences Click a document to view it and press Crtl F to use the Acrobat search function or Alt F to use the xpdf search function within the document Click Help for detailed information ab...

Page 16: ...th integrated memory and I O controller v Service processor support for Remote Supervisor Adapter II SlimLine v Light path diagnostics v Three Universal Serial Bus USB ports 2 0 Two on rear of server...

Page 17: ...ge can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform befo...

Page 18: ...6 IBM ERserver xSeries 460 Type 8872 and xSeries MXE 460 Type 8874 Installation Guide...

Page 19: ...an adequate number of properly grounded electrical outlets for the server monitor and other devices v Back up all important data before you make changes to disk drives v Have a small flat blade screw...

Page 20: ...ed on might cause the server to halt which could result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when working ins...

Page 21: ...hile the device is still in its static protective package touch it to an unpainted metal part on the outside of the server for at least 2 seconds This drains static electricity from the package and fr...

Page 22: ...anel from one of the empty hot swap bays 3 Make sure that the tray handle is open then install the hard disk drive into the hot swap bay Notes 1 When you turn on the server check the hard disk drive s...

Page 23: ...tion v There must be at least one memory card with one pair of DIMMs installed for the server to operate v When you install additional DIMMs on a memory card be sure to install them in pairs All the D...

Page 24: ...that a DIMM or memory card has failed Memory Port Power LED When this LED is off it indicates that power is removed from the port and that you can remove the memory card to replace a failed memory ca...

Page 25: ...e DIMM connectors facing up Attention To avoid breaking the DIMM retaining clips or damaging the DIMM connectors open and close the clips gently 5 Open the retaining clip on each end of the DIMM conne...

Page 26: ...one pair of DIMMs installed before being installed in the server You can hot add one memory card to each of the memory power buses provided your operating system supports that function At least one m...

Page 27: ...oprocessors in the order shown in the following illustration If you install the microprocessors in the wrong order the server will not start 1 2 3 4 To install an additional microprocessor complete th...

Page 28: ...Open the microprocessor tray release latch Microprocessor tray lever Microprocessor tray lever Microprocessor tray retention latch both sides of tray Air baffle Microprocessor tray release latch b Ope...

Page 29: ...R O N T F R O N T 7 Remove the microprocessor baffle from a microprocessor socket and store it for future use If you remove a microprocessor you must install a microprocessor baffle to prevent the ser...

Page 30: ...ocessor connector Microprocessor 13 Close the microprocessor release lever to secure the microprocessor 14 Remove the heat sink from its package and remove the cover from the bottom of the heat sink 1...

Page 31: ...of the SAS cables is required v The blue handle that comes with the adapter is required to install the adapter v In multi node configurations only two nodes can contain a ServeRAID 8i adapter The fol...

Page 32: ...PCI X divider 4 See the documentation that comes with the adapter for instructions for setting jumpers or switches and for cabling Note Route adapter cables before you install the adapter 5 Install th...

Page 33: ...the server 2 Install the top cover 3 Install the server in a rack See the Rack Installation Instructions that come with the server for complete rack installation and removal instructions 4 Connect th...

Page 34: ...1 USB 1 USB 2 IXA RS 485 Power supply Video SMP expansion port 1 SMP expansion port 2 SMP expansion port 3 Front view Power control button Power on LED USB connector Hard disk drive activity LED Info...

Page 35: ...n complete the following steps 1 Update the BIOS code and the service processor firmware To download the most current level of BIOS code and service processor firmware go to http www ibm com pc suppor...

Page 36: ...2 cable management arm b Locate the SMP Expansion cable that is connected to port 2 on node 1 then connect the opposite end of the cable to port 2 of node 2 Next route the cable through the node 2 ca...

Page 37: ...2 then route the cable through the node 2 cable management arm Use a 2 3 m 7 6 foot SMP Expansion cable for this connection b Connect one end of an SMP Expansion cable to port 2 on node 2 then route...

Page 38: ...ble to port 3 of node 4 Next route the cable through the node 4 cable management arm 7 Route any remaining cables through the cable management arms 8 Secure the cables in the cable management arms wit...

Page 39: ...able 2 9 m SMP Expansion cable 2 9 m SMP Expansion cable 2 9 m SMP Expansion cable 3 Connect the SMP Expansion cables to node 1 a Connect one end of an SMP Expansion cable to port 1 on node 1 then rou...

Page 40: ...then route the cable through the node 3 cable management arm Use a 2 3 m 7 6 foot SMP Expansion cable for this connection 6 Connect the SMP Expansion cables to node 4 a Locate the SMP Expansion cable...

Page 41: ...to port 3 on node 7 then route the cable through the node 7 cable management arm Use a 2 3 m 7 6 foot SMP Expansion cable for this connection 10 Connect the SMP Expansion cables to node 8 a Locate the...

Page 42: ...30 IBM ERserver xSeries 460 Type 8872 and xSeries MXE 460 Type 8874 Installation Guide...

Page 43: ...ED On some server models each hot swap hard disk drive has an activity LED When this LED is flashing it indicates that the drive is in use Operator information panel This panel contains controls and L...

Page 44: ...t remotely by the system administrator to aid in visually locating the server In multi node configurations when this LED flashes during startup it indicates that the server is the primary node When th...

Page 45: ...ctor When this LED is lit it indicates that there is an active connection on the Ethernet port USB 2 connector Connect a USB device to this connector System serial connector Connect a 9 pin serial dev...

Page 46: ...s an active connection on the Ethernet port Power supply connector Connect the power cord to this connector SMP Expansion Port 1 link LED When this LED is lit it indicates that there is an active conn...

Page 47: ...visor Adapter II SlimLine the systems management software can turn on the server v If your operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the server Turning off...

Page 48: ...d the power control button for more than 4 seconds to turn off the server v If the server is installed in a static partition pressing the power control button on the primary node in the partition will...

Page 49: ...ivers and help you install the operating system For information about the supported operating system versions see the label on the CD If the ServerGuide Setup and Installation CD did not come with the...

Page 50: ...rver power view system information and identify the server You can also save one or more commands as a text file and run the file as a script v Serial over LAN Establish a Serial over LAN SOL connecti...

Page 51: ...ote Do not use Planar Ethernet 1 for PXE DHCP booting or installation e Select Start Options then set Planar Ethernet PXE DHCP to one of the following settings v Disabled v Planar Ethernet 2 If you se...

Page 52: ...LILO configuration If you are using LILO complete the following steps 1 Modify the etc lilo conf file a Add the following text to the end of the first default linux line Monitor b Comment out the map...

Page 53: ...nstall boot boot b message boot message linear image boot vmlinuz 2 4 9 e 12smp label linux initrd boot initrd 2 4 9 e 12smp img read only root dev hda6 image boot vmlinuz 2 4 9 e 12 label linux up in...

Page 54: ...starts a LILO boot prompt is displayed instead of the graphical user interface Press Tab at this prompt to install all of the boot options that are listed To load the operating system in interactive...

Page 55: ...ed by anaconda Note that you do not have to rerun grub after making changes to this file NOTICE You have a boot partition This means that all kernel and initrd paths are relative to boot eg root hd0 0...

Page 56: ...img You must restart the Linux operating system after completing these procedures for the changes to take effect and to enable SOL SUSE SLES 8 0 configuration Note This procedure is based on a defaul...

Page 57: ...olor white blue black light gray default 0 timeout 8 title linux kernel hd0 1 boot vmlinuz root dev hda2 acpi oldboot vga 791 1 initrd hd0 1 boot initrd title floppy root chainloader 1 title failsafe...

Page 58: ...splay the current boot options for the server b In the Boot Entries section locate the boot entry ID for the section with an OS friendly name of Windows Server 2003 Standard Write down the boot entry...

Page 59: ...ti 0 disk 0 rdisk 0 partition 1 WINDOWS OS Load Options fastdetect redirect You must restart the Windows 2003 operating system after completing this procedure for the changes to take effect and to ena...

Page 60: ...owing steps You must be logged in as a root user to perform these procedures 1 Go to http www ibm com pc support download the utility program and create the OSA BMC Management Utility CD 2 Insert the...

Page 61: ...instructions on the screen Using the baseboard management controller firmware update utility program Use the baseboard management controller firmware update utility program to download a baseboard ma...

Page 62: ...and change the server BIOS settings At a command prompt type telnet localhost 623 to access the SOL network Type help at the smbridge prompt for more information Use the following commands in an SOL...

Page 63: ...ake up support Note The server does not support changing the network boot protocol or specifying the startup order of devices through the PXE boot agent utility program Complete the following steps to...

Page 64: ...eating a scalable partition To create a scalable partition complete the following steps 1 Make sure that the service processor on each node is configured and connected to the network See the Remote Su...

Page 65: ...e in the following illustration is displayed a In the Scalable System Configuration field set the number of nodes that will be part of the scalable partition b In the Scalable Partition Number ID fiel...

Page 66: ...ble Partition page to manage the scalable partition Use the Control Partition page to replace a current scalable partition with a new scalable partition You can also start or stop a scalable partition...

Page 67: ...in the drop down list follow the instructions on the Web page to download the latest version 2 Install the IBM Director program 3 Download and install any applicable updates or interim fixes for the s...

Page 68: ...56 IBM ERserver xSeries 460 Type 8872 and xSeries MXE 460 Type 8874 Installation Guide...

Page 69: ...g tables These tables list problem symptoms and steps to correct the problems See Troubleshooting tables on page 60 for more information v Diagnostic programs and error messages The system diagnostic...

Page 70: ...ting the server each time 163 Real time clock error 1 Run the Configuration Setup Utility program select Load Default Settings make sure the date and time are correct and save the settings 2 Reseat th...

Page 71: ...ry resources that are not available 1 Change the order of the adapters in the PCI X slots Make sure that the boot device is positioned early in the scan order 2 Make sure that the settings for the PCI...

Page 72: ...service technician Symptom Action The CD or DVD drive is not recognized 1 Make sure that v The IDE channel to which the CD or DVD drive is attached primary or secondary is enabled in the Configuration...

Page 73: ...ld replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Not all drives are recognize...

Page 74: ...suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Problem Determination and Service Guide to determine which comp...

Page 75: ...b I O board 4 Replace the components listed in step 3 one at a time in the order shown restarting the server each time USB keyboard mouse or pointing device problems v Follow the suggested actions in...

Page 76: ...1 Make sure that v The mouse or pointing device USB cable is securely connected to the server the keyboard and mouse or pointing device cables are not reversed and the device drivers are installed co...

Page 77: ...memory v If you changed the memory you updated the memory configuration in the Configuration Setup Utility program v All banks of memory are enabled The server might have automatically disabled a mem...

Page 78: ...cessor has failed isolate the error by testing with one microprocessor at a time 6 Replace the following components one at a time in the order shown restarting the server each time a Trained service t...

Page 79: ...at v The server is powered on v The monitor cables are connected correctly v The monitor is turned on and the brightness and contrast controls are adjusted correctly v Make sure that no beep codes sou...

Page 80: ...images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and tur...

Page 81: ...v You have not loosened any other installed devices or cables v You updated the configuration information in the Configuration Setup Utility program Whenever memory or any other device is changed you...

Page 82: ...nformation panel power control button by using the force power on jumper if the server starts reseat the operator information panel If the problem remains replace the operator information panel 2 Make...

Page 83: ...g system suspect the I O board The server unexpectedly shuts down and the LEDs on the operator information panel are not lit See the Problem Determination and Service Guide on the IBM xSeries Document...

Page 84: ...e performed only by a trained service technician Symptom Action The ServerGuide Setup and Installation CD will not start v Make sure that the server supports the ServerGuide program and has a startabl...

Page 85: ...oftware for a description of the messages and suggested solutions to the problem 3 Contact your place of purchase of the software Universal Serial Bus USB port device problems v Follow the suggested a...

Page 86: ...lit information LED or system error LED on the operator information panel on the front of the server If one or both of these LEDs are lit one or more LEDs elsewhere in the server might also be lit an...

Page 87: ...he server which gives an overview of internal components that correspond to the LEDs on the light path diagnostics panel This information and the information in Light path diagnostics panel on page 77...

Page 88: ...2 2 4 4 3 3 The following illustration shows the LEDs on the PCI X board PCI attention LEDs PCI power LEDs Power good LED Remind button You can use the remind button on the light path diagnostics pan...

Page 89: ...following components a Power supply b Trained service technician only Power backplane 4 Remove optional devices 5 Replace the components listed in step 3 one at a time in the order shown restarting th...

Page 90: ...echnician only Failing microprocessor b Microprocessor tray 4 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Failin...

Page 91: ...ing system Note The PCI or MEM LED might also be lit 1 See the BMC log and the system error log 2 If the PCI LED is lit follow the instructions for that LED 3 If the MEM LED is lit follow the instruct...

Page 92: ...e optional devices 4 Use 220 V ac instead of 110 V ac TEMP A system temperature or component has exceeded specifications Note A fan LED might also be lit 1 See the BMC log or the system error log for...

Page 93: ...any problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The info...

Page 94: ...or information about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other IBM services see...

Page 95: ...ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of e...

Page 96: ...NIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in...

Page 97: ...roduct recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which may contain lead and copper beryllium alloys that re...

Page 98: ...d changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation...

Page 99: ...uct has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for...

Page 100: ...88 IBM ERserver xSeries 460 Type 8872 and xSeries MXE 460 Type 8874 Installation Guide...

Page 101: ...D 2 drive hot swap installing 10 drives 4 DVD drive problems 60 E electrical input 4 electronic emission Class A notice 86 environment 4 error messages POST 58 error symptoms CD ROM drive DVD ROM driv...

Page 102: ...D LED 80 pointing device problems 64 POST error messages 58 power LED 32 power problems 70 power requirement 4 power supply 4 power control button 31 power control button shield 31 power cord connecto...

Page 103: ...emperature 4 trademarks 84 troubleshooting chart 60 turning off the server 35 turning on the server 35 U United States electronic emission Class A notice 86 United States FCC Class A notice 86 Univers...

Page 104: ...92 IBM ERserver xSeries 460 Type 8872 and xSeries MXE 460 Type 8874 Installation Guide...

Page 105: ......

Page 106: ...Part Number 31R1512 Printed in USA 1P P N 31R1512...

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