IBM 6400 Series, Maintenance Manual

Page: 85 / 428

85 Troubleshooting
If the message appears, replace the CMX controller board. Record the
message and return it with the defective board.
9. Run a print test.
If the message appears, replace the power supply board.
10. Run a print test.
If the message appears, replace the shuttle frame assembly.
059 CANCEL PRINT ACTIVE
1. Non-error status message.
No action required.
060 PRINTER HOT
NOTE: This message indicates internal temperatures over 60
°
Celsius
(140
°
Fahrenheit). Print jobs will not create such temperatures, so
immediately determine that the fans are operating and that all air
vents are unobstructed. It is crucial that the exhaust vents on the
floor of the cabinet remain unblocked, since hot air from inside the
printer is vented through the cabinet floor. Nothing must be stored
under the printer. Then check the operating environment. A severe
environment is one with an ambient temperature at or above above
40
°
Celsius (104
°
Fahrenheit) or is dirty enough to create blockage
of the cabinet fan vents. The printer must never be run at ambient
temperatures greater than 40
°
Celsius (104
°
Fahrenheit). If the
printer is located in such an environment, relocate it to a cooler,
cleaner area or reduce the size and duration of the print jobs.
1. CMX controller board sensors report high temperatures on the board. Inspect
printer environment for severity. (See NOTE above.)
Advise the user to move the printer to cooler, cleaner location.
2. Power off the printer. Remove the paper guide assembly or pedestal top cover.
Check that all fan cables are connected.
Connect all fan cables.
3. Inspect vents and fan airways for obstructions. Look underneath cabinet models
for items blocking the cabinet exhaust vents.
Remove any obstructions from vents and airways.