Installing Adapters
. . . . . . . . . . . . . . . . . . . . . . . . . . .
68
Adapter Configuration
. . . . . . . . . . . . . . . . . . . . . . . . .
69
Working with Internal Drives
. . . . . . . . . . . . . . . . . . . . . . .
71
Internal Drives
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
71
Drive Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . .
72
Power and Signal Cables for Internal Drives
. . . . . . . . . . . . .
73
Installing Internal Drives
. . . . . . . . . . . . . . . . . . . . . . . .
74
Installing a Security U-bolt
. . . . . . . . . . . . . . . . . . . . . . . .
77
Completing the Installation
. . . . . . . . . . . . . . . . . . . . . . . .
79
Replacing the Cover and Connecting the Cables
. . . . . . . . . . .
79
Updating the Computer Configuration
. . . . . . . . . . . . . . . . . .
81
Starting the Configuration/Setup Utility Program
. . . . . . . . . .
82
Configuring an ISA Legacy Adapter
. . . . . . . . . . . . . . . . .
83
Configuring Startup Devices
. . . . . . . . . . . . . . . . . . . . . .
83
Chapter 8. Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . .
85
Using Diagnostic Tools
. . . . . . . . . . . . . . . . . . . . . . . . . .
85
Power-On Self-Test (POST)
. . . . . . . . . . . . . . . . . . . . . . . .
86
Error Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
87
Solving POST Error Message Problems
. . . . . . . . . . . . . . . .
88
POST Message Charts
. . . . . . . . . . . . . . . . . . . . . . . . .
90
Troubleshooting Charts
. . . . . . . . . . . . . . . . . . . . . . . . .
107
Diskette Drive Problems
. . . . . . . . . . . . . . . . . . . . . . .
108
Monitor Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
109
General Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
111
Intermittent Problems
. . . . . . . . . . . . . . . . . . . . . . . .
111
Keyboard, Mouse, or Pointing Device Problems
. . . . . . . . . .
112
Memory Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
113
Option Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
114
Parallel Port Problems
. . . . . . . . . . . . . . . . . . . . . . . .
115
Serial Port Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
115
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
116
Software Problem
. . . . . . . . . . . . . . . . . . . . . . . . . . .
117
Universal Serial Bus Port Problems
. . . . . . . . . . . . . . . . .
117
IBM Enhanced Diagnostics
. . . . . . . . . . . . . . . . . . . . . . .
118
Recovering From a POST/BIOS Update Failure
. . . . . . . . . . . .
121
Installing Files from Option Diskettes
. . . . . . . . . . . . . . . . .
122
Chapter 9. Getting Help, Service, and Information
. . . . . . . . .
123
Service Support
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
123
Before You Call for Service
. . . . . . . . . . . . . . . . . . . . . . .
125
Getting Customer Support and Service
. . . . . . . . . . . . . . . . .
125
Using Electronic Support Services
. . . . . . . . . . . . . . . . . .
125
Using the World Wide Web
. . . . . . . . . . . . . . . . . . . . .
126
Getting Information by Fax
. . . . . . . . . . . . . . . . . . . . .
127
Getting Help Online
. . . . . . . . . . . . . . . . . . . . . . . . .
127
Getting Help by Telephone
. . . . . . . . . . . . . . . . . . . . .
128
Contents
v
Summary of Contents for 628791U - PC 300 GL
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Page 176: ...IBM Part Number 01K4690 Printed in U S A November 1998 1K469...