IBM 622138U - IntelliStation Z - Pro 6221, User Manual

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Complete the following steps to view the test log:
1. Insert the IBM Enhanced Diagnostics diskette or the Device Drivers and IBM
Enhanced Diagnostics CD.
2. Shut down your operating system and restart the computer.
3. If a user password is set, the system prompts you for it. Type the password,
and press Enter.
4. Run the appropriate diagnostics program and when the Diagnostic Programs
screen appears, select Utility .
5. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
6. Save the test log to a file on a diskette or to your hard disk.
Notes:
a. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette may contain
other data.
b. The system maintains the test-log data while the system is turned on. When
you turn off the power to the computer, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might be listed
in the test log after you run the diagnostic programs.
Important: If error messages are displayed that are not listed in the following table,
make sure that your computer has the latest level of BIOS code installed.
Code Function Result Text message Action
001 Core system Failed System board, ECC Test Call for service.
System board
005 Video port Failed System board
1. Replace video
adapter (if installed).
2. If the problem
remains, call for
service.
011 Serial port Failed Integrated serial port
1. Make sure loopback
plug is installed and
rerun test.
2. If the problem
remains, call for
service.
014 Parallel port Integrated parallel port
015 USB interface Aborted Can NOT test USB interface while it is in use.
Note: If you have a USB keyboard or mouse
attached, you cannot run the diagnostic program
for the USB interface.
1. Turn off the
computer.
2. Replace the USB
keyboard and mouse
with a standard
keyboard and mouse.
3. Turn on the
computer.
4. Run the diagnostic
test again.
Failed System board Call for service.
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IBM IntelliStation Z Pro Type 6221: User’s Guide