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Chapter 14. Troubleshooting Models x4x
The table below lists some of the most common issues you may encounter during
the installation of Windows XP/Vista, WEPOS, and POSReady. Please ensure that
all directions in this guide are followed carefully to prevent any unnecessary
problems from occurring.
Symptom
Resolution
Touch screen not working.
Ensure that the latest touch screen drivers
are installed properly and all the touch
screen cables are firmly attached.
Please perform one of the following:
v
Plug in USB mouse.
v
Allow system to detect mouse.
v
Reboot your system.
System fails to boot from the operating
system installation disk.
v
Verify that the CD/DVD-ROM drive is the
first device in the boot priority list.
1. Power ON the system.
2. Press
DEL
to enter BIOS setup when
prompted.
3. Enter the "Advanced BIOS Features"
menu.
4. Set the first boot device to "CD-ROM".
v
Ensure that the USB CD-ROM is firmly
connected to a USB port.
v
If the CD-ROM is attached to the front
USB port, ensure that it is enabled in
BIOS Setup.
1. Power ON the system.
2. Press
Del
to enter BIOS setup when
prompted.
3. Enter the "Integrated Peripherals"
menu.
4. Enter the "USB Configuration" menu.
5. Set the "Front USB Control" item to
"Enabled".
Hard disk is not recognized during the
operating system installation.
v
Verify the hard disk is found during the
hard disk POST diagnostic.
v
If the hard disk is not found, execute the
IBM POS diagnostic.
© Copyright IBM Corp. 2005
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Summary of Contents for 4910-33S
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