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IBM 326m - eServer - 7969 Hardware Maintenance Manual Download Page 102

Note:

 

See

 

“System”

 

on

 

page

 

100

 

to

 

determine

 

which

 

components

 

should

 

be

 

replaced

 

by

 

a

 

field

 

service

 

technician.

 

Error

 

code/symptom

 

FRU/action

 

1762

 

(Hard

 

disk

 

configuration

 

error)

 

1.

   

Hard

 

disk

 

drive.

 

2.

   

Hard

 

disk

 

drive

 

cables.

 

3.

   

Run

 

the

 

Configuration/Setup

 

Utility

 

program.

 

4.

   

SCSI

 

backplane.

 

5.

   

System

 

board.

 

1801

 

(No

 

room

 

for

 

PCI

 

option

 

ROM)

 

1.

   

Adapter

 

configuration.

 

2.

   

Hard

 

disk

 

drive

 

cables.

 

3.

   

Failing

 

adapter.

 

4.

   

System

 

board.

 

1803

 

(No

 

memory

 

above

 

1MB

 

for

 

PCI

 

adapter)

 

1.

   

Run

 

the

 

Configuration/Setup

 

Utility

 

program

 

and

 

diagnostics.

 

2.

   

Failing

 

adapter.

 

3.

   

System

 

board.

 

1962

 

(Drive

 

does

 

not

 

contain

 

a

 

valid

 

boot

 

sector)

 

1.

   

Verify

 

that

 

a

 

startable

 

operating

 

system

 

is

 

installed.

 

2.

   

Run

 

diagnostics.

 

3.

   

Hard

 

disk

 

drive.

 

4.

   

SCSI

 

backplane.

 

5.

   

Cable.

 

6.

   

System

 

board.

 

2462

 

(Video

 

memory

 

configuration

 

error)

 

1.

   

Video

 

adapter

 

(if

 

installed)

 

2.

   

System

 

board

 

5962

 

(IDE

 

CD-ROM

 

drive

 

configuration

 

error)

 

1.

   

Run

 

the

 

Configuration/Setup

 

Utility

 

program.

 

2.

   

CD-ROM

 

drive.

 

3.

   

CD-ROM

 

power

 

cable.

 

4.

   

IDE

 

cable.

 

5.

   

System

 

board.

 

6.

   

Battery.

 

8603

 

(Pointing-device

 

error)

 

1.

   

Pointing

 

device

 

2.

   

System

 

board

 

0001200

 

(Machine

 

check

 

architecture

 

error)

 

1.

   

Microprocessor

 

1.

 

2.

   

Optional

 

microprocessor

 

2.

 

3.

   

System

 

board.

 

00012000

 

(Microprocessor

 

machine

 

check)

 

1.

   

Microprocessor.

 

2.

   

System

 

board.

 

00180700

 

(Planar

 

PCI

 

device

 

not

 

responding)

 

v

   

System

 

board.

 

01298001

 

(No

 

update

 

data

 

for

 

processor

 

1)

 

v

   

Microprocessor

 

1.

 

01298002

 

(No

 

update

 

data

 

for

 

processor

 

2)

 

v

   

Microprocessor

 

2.

 

01298200

 

(Microprocessor

 

speed

 

mismatch)

 

v

   

Microprocessor.

 

 

92

 

326m

 

Type

 

7969:

 

Hardware

 

Maintenance

 

Manual

 

and

 

Troubleshooting

 

Guide

Summary of Contents for 326m - eServer - 7969

Page 1: ...326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 2: ......

Page 3: ...326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 4: ...ent version of this document is available at http www ibm com pc support Second Edition February 2005 Copyright International Business Machines Corporation 2002 2003 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 5: ...Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer ...

Page 6: ...iv 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 7: ...ard management controller firmware update program 14 Configuring the baseboard management controller LAN connection 15 Chapter 3 Diagnostics 17 General checkout 17 Checkout procedure 18 Diagnostic tools overview 19 Power on self test 19 POST beep codes 19 POST error messages 20 Diagnostic programs and error messages 20 Text messages 21 Downloading the diagnostics program 21 Starting the diagnostic...

Page 8: ...e 61 Power supply 62 Operator information card 64 CD ROM drive 65 SCSI backplane 66 Riser card 67 Baseboard management controller 68 System board 70 System board internal connectors 70 System board external connectors 71 System board LEDs 72 System board option connectors 73 System board switches and jumpers 74 Removing the system board 75 Chapter 7 Symptom to FRU index 77 Beep symptoms 78 No beep...

Page 9: ...ations 110 Appendix C Notices 149 Edition notice 149 Trademarks 150 Important notes 150 Product recycling and disposal 151 Battery return program 151 Electronic emission notices 152 Federal Communications Commission FCC statement 152 Industry Canada Class A emission compliance statement 152 Australia and New Zealand Class A statement 152 United Kingdom telecommunications safety requirement 152 Eur...

Page 10: ...viii 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 11: ...dware to meet your needs today and provide flexible expansion capabilities for the future The server comes with a limited warranty For more information about the terms of the warranty and getting service ad assistance see the Warranty and Support Information document You can obtain up to date information about the server at http www ibm com us eserver opteron You can obtain information about other...

Page 12: ...ecting optional devices that your server supports v Rack Installation Instructions This printed document contains instructions for installing your server in a rack cabinet v Safety Information This document is in PDF on the IBM Eserver Documentation CD It contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can ...

Page 13: ...v Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation v Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremel...

Page 14: ... v One serial port v One video port Note The baseboard management controller is also known as the service processor Acoustical noise emissions v Declared sound power idling 6 5 bels v Declared sound power operating 6 5 bels Environment v Air temperature Server on 10 to 35 C 50 0 to 95 0 F Altitude 0 to 914 m 2998 7 ft Server on 10 to 32 C 50 0 to 89 6 F Altitude 914 m 2998 7 ft to 2133 m 6998 0 ft...

Page 15: ...is turned on When this LED is flashing it indicates that the server is turned off and still connected to an ac power source When this LED is off it indicates that ac power is not present or the power supply or the LED itself has failed A power on LED is also on the rear of the server Note If this LED is off it does not mean that there is no electrical power in the server The LED might be burned ou...

Page 16: ...less operation If a USB keyboard is not connected to the server when the server is turned on or restarted error message 301 will appear during POST No action is required POST will continue within one minute 3 You must use an external USB diskette drive if v You want to attach a diskette drive to this server v You need to create an update diskette that contains the latest baseboard management contr...

Page 17: ...system error has occurred An LED near the failing component on the system board is also lit to help isolate the error A system error LED is also on the front of the server Power on LED When this LED is lit and not flashing it indicates that the server is turned on When this LED is flashing it indicates that the server is turned off and still connected to an ac power source When this LED is off it ...

Page 18: ...ted to ac power but not turned on Turning on the server Approximately 20 seconds after the server is connected to ac power the power control button becomes active and one or more fans might start running to provide cooling while the server is connected to power You can turn on the server and start the operating system by pressing the power control button The server can also be turned on in any of ...

Page 19: ...device ensure that all power cords are disconnected from the power source 1 2 The server can be turned off in any of the following ways v You can turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will be turned off automatically v You can press the power control button to start an orderly shutdo...

Page 20: ...10 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 21: ...AID Manager to define and configure your disk array subsystem before you install the operating system For more information on these programs see the User s Guide for this server Using the Configuration Setup Utility program Use the Configuration Setup Utility program to perform the following tasks v View configuration information v View and change assignments for devices and I O ports v Set the da...

Page 22: ... network If the Ethernet ports in the server support auto negotiation the controllers detect the data transfer rate 10BASE T 100BASE TX or 1000BASE T and duplex mode full duplex or half duplex of the network and automatically operate at that rate and mode You do not have to set any jumpers or configure the controllers However you must install a device driver to enable the operating system to addre...

Page 23: ...1 Turn on the server 2 When the prompt Press CTRL C to start LSI Logic Configuration Utility appears press Ctrl C If you have set an administrator password you are prompted to type the password 3 To select a controller channel from the list of adapters use the arrow keys and press Enter 4 To change the settings of the selected items follow the instructions on the screen If you select Device Proper...

Page 24: ...ailable from the World Wide Web and you have obtained it follow the instructions that come with the package v If you are using a diskette or CD complete the following steps Important If you are using a diskette to update the firmware you must have an external USB diskette drive attached to the server 1 Turn off the server 2 Insert the firmware update diskette into the diskette drive or insert the ...

Page 25: ...e LAN configuration utility starts and the BMC Information screen is displayed The default values that are displayed are read only You cannot make changes in this screen To use the LAN configuration utility press F10 and use the arrow keys to select the menu items at the top of the window 2 Select LanCfg The LAN Configuration screen is displayed Type the values for the baseboard management control...

Page 26: ...16 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 27: ...ges might not occur the next time you run the test A failed server might be part of a shared hard disk drive cluster two or more servers sharing the same external storage devices Before running the diagnostic programs make sure that the failing server is not part of a shared hard disk drive cluster A server might be part of a cluster if one or more of the following is true v The customer identifie...

Page 28: ... 3 Set all display controls to the middle position 4 Turn on all external devices 5 Turn on the server 6 Record any POST error messages that are displayed on the screen If an error is displayed look up the first error in the POST error codes on page 90 7 Check the System Error log If an error was recorded by the server see Chapter 7 Symptom to FRU index on page 77 8 Start the diagnostic programs S...

Page 29: ... check the operation of system components and some of the installed options If POST finishes without detecting any problems the first window of the operating system opens or an application program appears If POST detects a problem more than one beep might sound and an error message appears on the screen Notes 1 If you have a user password set you must type the password and press Enter when prompte...

Page 30: ...sages should be performed by trained service personnel Sometimes the first error to occur causes additional errors In this case the server displays more than one error message Always follow the suggested action instructions for the first error message that appears Error codes that might be displayed are listed at Diagnostic error codes on page 80 The error code format is as follows fff ttt iii dat...

Page 31: ...rted during the diagnostic test such as when a device that is to be tested is not installed test specific string is additional information that is used to analyze the problem Downloading the diagnostics program Complete the following steps to download the latest image of the IBM Enhanced Diagnostics and create a startable Enhanced Diagnostics diskette 1 Go to http www ibm com support 2 Download th...

Page 32: ...First Startup Device 8 Press Esc two times to return to the Configuration Setup Utility menu 9 Place the IBM Enhanced Diagnostics CD in the CD ROM drive 10 Select Save Exit Setup and follow the prompts The diagnostics will load Follow the instructions on the screen to run the diagnostics 11 When the tests have completed you can view the Test Log by selecting Utility from the top of the screen You ...

Page 33: ...80 Notes 1 Depending on the configuration some of the error messages might not appear when you run the diagnostic programs 2 If diagnostic error messages appear that are not listed in the tables make sure that the server has the latest level of BIOS code installed Error charts You can use the error charts to find solutions to problems that have definite symptoms see Error symptoms on page 84 Impor...

Page 34: ...1 DIMM 8 error LED DLED8 DIMM 7 error LED DLED7 DIMM 2 error LED DLED2 DIMM 3 error LED DLED3 DIMM 4 error LED DLED4 Updating the BIOS code Important For correct server operation be sure to update the baseboard management controller firmware before updating the BIOS code For more information see Using the baseboard management controller firmware update program on page 14 The most current level of ...

Page 35: ...sconnect all external cables 4 Remove the cover see Removing the cover and bezel on page 32 Boot block recovery jumper JBBF1 Clear CMOS jumper JBAT1 5 Locate the boot block recovery jumper JBBF1 on the system board 6 Remove the boot block recovery jumper from pins 1 and 2 then place the boot block recovery jumper onto pins 2 and 3 7 Insert the IBM System BIOS Crisis Recovery Diskette for your serv...

Page 36: ...mper JBAT1 on the system board to bypass the user or supervisor password check This enables you to reset these passwords The jumper location is shown in the following illustration Attention Before changing any switch settings or moving any jumpers turn off the server then disconnect all power cords and external cables See the safety information beginning on page iii Do not change settings or move ...

Page 37: ...r connect the server to a USB keyboard monitor USB mouse and peripheral devices then connect the server to a power source 9 Reset the user and supervisor passwords a Turn on the server and watch the monitor screen b When the prompt Press F1 for Configuration Setup appears press F1 c Select System Security on the main menu Updating the BIOS code Important For correct server operation be sure to upd...

Page 38: ...uit board 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server see Minimum operating requirements on page 97 4 Reconnect all ac power cords and turn on the server If the server starts successfully replace adapters and devices one at a time until the problem is isolated If ...

Page 39: ...ween your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles v Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and other devices v Back up all important data before you make changes to disk drives v Have a...

Page 40: ...void damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of damage from electrostatic discharge observe the following precautions v Limit your movement Movement can cause static electricity to build up around you v The use of a grounding system is recommended For example wear an electrostatic discharge wrist strap i...

Page 41: ...rd disk drive model is also available Note The illustrations in this document might differ slightly from your hardware Microprocessor heat sink Microprocessor Dual inline memory module DIMM System board Air baffle Microprocessor fans CD ROM drive assembly Hot swap hard disk drive SCSI backplane SCSI model only Power supply Hard disk drive fan air baffle Power cord module Hard disk drive Filler pan...

Page 42: ...the rear approximately 13 mm 0 5 inch Bezel retention tabs Bezel retention tabs USB option tray Captive screws Retention clip 4 Lift the cover off the server Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the cover removed might damage server components 5 If you are installing a non...

Page 43: ...troller is on PCI bus 1 The PCI X expansion slot is on PCI X bus 1 The integrated Ethernet controllers are on PCI X bus 2 The integrated SCSI controller is on PCI X bus 3 The PCI Express expansion slots are on PCI Express buses 1 and 2 v The server scans PCI X and PCI Express slots to assign system resources By default the server starts boots devices in the following order system SCSI devices PCI ...

Page 44: ...RAID adapter The following illustration shows the cable routing if you are installing the RAID adapter in PCI X slot 1 See the documentation that comes with the RAID adapter for any additional cabling instructions That documentation also provides information about installing the RAID software and configuring the RAID adapter 34 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 45: ...or on the rear edge of the adapter to the Remote Supervisor Adapter II connector JMGT1 on the system board For details about installing a Remote Supervisor Adapter II see the documentation that comes with the adapter The following illustration shows the cable routing Remote Supervisor Adapter II connector JMGT1 Remote Supervisor Adapter II 20 pin planar cable with USB signals Chapter 4 Installing ...

Page 46: ...heral devices Disconnect all power cords then disconnect all external signal cables from the server 3 Remove the server from the rack then remove the server cover see Removing the cover and bezel on page 32 4 Determine which PCI slot you will use for the adapter PCI X PCI Express slot 1 PCIE1 PCI Express slot 2 PCIE2 36 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 47: ... adapter slot 1 Expansion slot clip adapter slot 2 Retention clip Alignment tab Attention Avoid touching the components and gold edge connectors on the adapter Ensure that the adapter is completely and correctly seated in the slot Incomplete insertion might cause damage to the system board or to the adapter 6 Remove the expansion slot cover from the slot 7 To gain access to PCI X slot 1 remove the...

Page 48: ...stall an adapter make sure that the adapter is correctly seated in the connector before you turn on the server Improperly seated adapters might cause damage to the system board the riser card or the adapter b If you are installing an adapter in PCI X slot 1 attach the PCI riser card to the adapter Reinstall the PCI riser card with the adapter already attached to the PCI riser card c Grasp the adap...

Page 49: ...ow Otherwise go to Completing the installation on page 53 Installing a hard disk drive The following notes describe the types of hard disk drives that your server supports and other information that you must consider when installing a hard disk drive v The server supports two 25 4 mm 1 inch slim 3 5 inch hard disk drives SCSI server models come with a hot swap SCSI backplane v The SCSI server mode...

Page 50: ...t swap hard disk drive review the following information v Inspect the drive tray for any signs of damage v Ensure that the drive is installed in the tray correctly v If your server has an optional RAID adapter installed see the documentation provided with the adapter for information about installing a hard disk drive To install a hot swap SCSI hard disk drive complete the following steps Hard disk...

Page 51: ...on tabs and pull the bezel directly away from the server Notes a If you have only one non hot swap hard disk drive install it in the right hand bay bay 2 with a jumper installed in the cable selection enabled position of the jumper block on the rear of the drive b If you have two drives and you want the server to determine the master drive and subordinate drive automatically install jumpers in the...

Page 52: ...MMs in the following sequence DIMM pair DIMM slots 1 1 and 2 2 3 and 4 v To optimize system performance in a dual microprocessor configuration install DIMMs in the following sequence DIMM pair DIMM slots 1 1 and 2 2 7 and 8 3 3 and 4 4 5 and 6 v The server supports 512 MB 1 GB and 2 GB DIMMs The memory can be expanded to a maximum of 16 GB using PC3200 2 GB DIMMs See the ServerProven list at http ...

Page 53: ...then remove the server cover see Removing the cover and bezel on page 32 Attention To avoid breaking the retaining clips or damaging the DIMM connectors open and close the clips gently 4 Open the retaining clip on each end of the DIMM connector 5 Touch the static protective package containing the DIMM to any unpainted metal surface on the server Then remove the DIMM from the package 6 Turn the DIM...

Page 54: ...tall them now Otherwise go to Completing the installation on page 53 Installing an additional microprocessor The following notes describe the type of microprocessor that your server supports and other information that you must consider when installing a microprocessor v The server comes with one microprocessor installed The following illustration shows the two microprocessor sockets on the system ...

Page 55: ...ServerProven list at http www ibm com servers eserver serverproven compat us for a list of microprocessors that are supported by the server To install a microprocessor complete the following steps 1 Read the safety information that begins on page iii and Installation guidelines on page 29 2 Turn off the server and all attached peripheral devices Disconnect all power cords then disconnect all exter...

Page 56: ...heat conducting capability and exposes the new microprocessor to overheating a Remove the heat sink from its package and remove the cover from the bottom of the heat sink b Make sure that the thermal material is still on the bottom of the heat sink and position the heat sink on top of the microprocessor c Align the captive screws on the heat sink with the holes on the heat sink retention module d ...

Page 57: ...roprocessor socket Heat sink Heat sink retention module Captive screws 8 If you have other options to install install them now Otherwise continue with Completing the installation on page 53 Chapter 4 Installing options 47 ...

Page 58: ...ithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations Note See Battery return program on page 151 for more information about battery disposal To replace the battery complete the following steps 1 Read the safety information ...

Page 59: ...se one finger to press on the tab that secures the battery to its housing b Use one finger to slide the battery up and out from its socket The spring mechanism will push the battery out toward you as you slide it from the socket 7 Insert the new battery a Hold the battery so that the larger side is facing up b Place the battery into its socket and press the battery down until it snaps into place C...

Page 60: ...d the safety information that begins on page iii and Installation guidelines on page 29 2 Turn off the server and all attached peripheral devices Disconnect all power cords then disconnect all external signal cables from the server 3 Remove the server from the rack then remove the server cover see Removing the cover and bezel on page 32 Attention When you handle static sensitive devices take preca...

Page 61: ...rver b Fans 2 4 and 5 are positioned so that the fan cable exits from the fan near the top of the server c Fan 3 is positioned so that the fan cable exits from the fan near the bottom of the server a 180 difference from Fans 2 4 and 5 Note Correct airflow is from the front to the rear of the server 7 Connect the replacement fan cable to the system board Note If you are replacing more than one fan ...

Page 62: ...and around the heat sink duct as shown in the following illustration Heat sink duct b The cables for Fans 3 4 and 5 are routed up and then over to the appropriate connectors on the system board c The fan cables do not come into contact with the metal fan bracket when installation is completed 8 Continue with Completing the installation on page 53 52 326m Type 7969 Hardware Maintenance Manual and T...

Page 63: ... below hard disk drive bay 1 5 Install the server in the rack For details see the Rack Installation Instructions that come with the server Note Depending on the options that you installed after cabling the server you might need to run the Configuration Setup Utility program to update the server configuration For more information see Updating the server configuration on page 54 and the User s Guide...

Page 64: ...ht need to run the Configuration Setup Utility program to update the server configuration For more information see Updating the server configuration and the User s Guide on the IBM Eserver Documentation CD Updating the server configuration When you start the server for the first time after you add or remove an internal option or an external SCSI device you might see a message telling you that the ...

Page 65: ...Adapter II to manage the server from a remote location see the documentation that comes with the adapter for information about setting up and configuring the adapter and using the adapter to manage the server remotely Chapter 4 Installing options 55 ...

Page 66: ...56 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 67: ...n the rear of the server Power cord connector Serial connector Video connector USB connectors Gigabit Ethernet 2 connector LAN2 Gigabit Ethernet 1 connector LAN1 The following sections describe these connectors If an optional Remote Supervisor Adapter II system management adapter installed in PCI X slot 1 the adapter has an Ethernet connector a serial connector and an Advanced System Management AS...

Page 68: ...al Serial Bus USB connector to connect a USB device USB technology transfers data at up to 12 Mb per second Mbps with a maximum of 127 devices and a maximum signal distance of 5 meters 16 ft per segment Using Plug and Play technology USB devices are configured automatically The following illustration shows a USB connector 4 3 2 1 Use a 4 pin cable to connect a device to a USB connector If you need...

Page 69: ... connectors 71 System board LEDs 72 System board option connectors 73 System board switches and jumpers 74 Removing the system board 75 This chapter describes the removal of server components Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM Eserver products See the parts listing in System on page 100 to determine if the component bein...

Page 70: ...sor socket Captive screws Microprocessor locking lever 3 Remove the heat sink a Loosen one captive screw fully then loosen the other captive screw Attention Loosening one screw fully before loosening the other screw will help to break the thermal bond that adheres the heat sink to the microprocessor b Pull the heat sink off of the microprocessor 4 Rotate the locking lever on the microprocessor soc...

Page 71: ...surface 2 Remove the cleaning pad from its package and unfold it completely 3 Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink Note Make sure that all of the thermal grease is removed 4 Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad after all of the thermal grease is removed Microprocessor 0 0...

Page 72: ...ice The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 1 Turn off the server and all attached peripheral devices 2 Disconnect all power cords and external cables from the back of the server 3 Remove the server from the rack then remove the server cover see Removing the cover and...

Page 73: ...tration in Replacing a fan assembly on page 50 Attention Before removing the power supply make sure that the round USB cable and the flat ribbon cable are out of the way to avoid damage 6 Remove the power supply a Disconnect the cables on the power supply b Remove the screw holding the power supply to the chassis and slide the power supply toward the front of the server until it disengages from th...

Page 74: ...r and bezel on page 32 4 Remove the hard disk drive that is in the right hand bay if any see Installing a hard disk drive on page 39 5 Disconnect the operator information card cables from the system board Operator information card Tabs 6 Gently pull the operator information card forward until it disengages from the two tabs on the chassis making sure that any cables that are pulled slide smoothly ...

Page 75: ...ion for later replacement 6 Disconnect the CD ROM drive power cable from the system board 7 Disconnect the IDE cable from the CD ROM drive 8 Press the release cam until the media tray protrudes slightly from the front of the server Release cam Media tray CD ROM disk drive Interposer card Retainer wire Holes Retention tab 9 Carefully pull the drive assembly out of the chassis 10 Remove the retainin...

Page 76: ...es from the back of the server 3 Remove the server from the rack 4 Pull out the hard disk drives 5 Remove the server cover see Removing the cover and bezel on page 32 6 Disconnect the cables from the SCSI backplane Retention tabs Retention notches 7 Gently pull up on the backplane until it is released from the server at the notches then pull the backplane out of the server To replace the SCSI back...

Page 77: ...ect power cords and external cables from the back of the server 3 Remove the server from the rack 4 Remove the cover see Removing the cover and bezel on page 32 5 Remove adapters see Installing an adapter on page 33 Note The illustrations in this document might differ slightly from your hardware System board Riser card 6 Pull up gently on the riser card until it detaches from the server To replace...

Page 78: ...rd see System board option connectors on page 73 6 Disengage the two retaining clips that secure the baseboard management controller to the system board 7 Gently grasp the baseboard management controller and pull it until it comes loose from the SO DIMM connector J16 on the system board Plastic standoff 8 Gently pull up on the baseboard management controller until it disengages from the plastic st...

Page 79: ...ouching the components and gold edge connectors on the baseboard management controller 10 Turn the baseboard management controller so that the keys align correctly with the SO DIMM connector J16 on the system board Attention To avoid breaking the retaining clips or damaging the connectors handle the clips gently To replace the baseboard management controller reverse the preceding steps Chapter 6 S...

Page 80: ...e system board System Management SO DIMM connector J16 Remote Supervisor Adapter II JMGT1 Secondary IDE IDE2 SCSI backplane signal SCSI1 System board power J10 SCSI backplane power J12 Front panel signal J13 System board power J11 Serial ATA connectors Fan 1 SFAN1 CD drive power J14 Fan 2 SFAN2 Front USB J15 Fan 3 SFAN3 Fan 4 SFAN4 Fan 5 SFAN5 70 326m Type 7969 Hardware Maintenance Manual and Trou...

Page 81: ...al input output connectors ports on the system board Note The illustrations in this document might differ slightly from your hardware Ethernet ports Dual JLAN1 Serial port 2 COM2 Serial port 1 COM1 Video port JVGA1 USB ports USB2 and USB1 Chapter 6 Service replaceable units 71 ...

Page 82: ...Fan 1 error LED DLED2 Fan 2 error LED DLED4 Microprocessor 2 error LED DLED14 Fan 3 error LED DLED6 Fan 4 error LED DLED8 Fan 5 error LED DLED10 Microprocessor 1 error LED DLED13 DIMM 5 error LED DLED9 DIMM 6 error LED DLED12 DIMM 1 error LED DLED1 DIMM 8 error LED DLED8 DIMM 7 error LED DLED7 DIMM 2 error LED DLED2 DIMM 3 error LED DLED3 DIMM 4 error LED DLED4 72 326m Type 7969 Hardware Maintenan...

Page 83: ...ystem board for user installable options PCI X PCI Express slot 1 PCIE1 PCI Express slot 2 PCIE2 Battery BAT1 Remote Supervisor Adapter II JMGT1 Microprocessor 2 CPU2 Microprocessor 1 CPU1 Note The VRMs for the microprocessors are on the system board Chapter 6 Service replaceable units 73 ...

Page 84: ... not shown in the illustration are reserved See the section about recovering the basic input output system BIOS code in the Hardware Maintenance Manual and Troubleshooting Guide for information about the boot block recovery jumper Boot block recovery jumper JBBF1 Clear CMOS jumper JBAT1 74 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 85: ...ssembly on page 50 7 Remove the air baffle 8 Remove the riser card see Riser card on page 67 9 Remove the screw securing the PCI adapter shield in position and remove the PCI adapter shield making sure to put them in a safe place for reinstallation 10 Remove the SCSI backplane see SCSI backplane on page 66 11 Disconnect all cables from the system board 12 Remove the heat sinks from all the micropr...

Page 86: ... screws on the system board that secure the system board to the chassis 18 Carefully pull the board out of the server taking special care not to disturb any surrounding components To reinstall the board place it carefully into position and ensure the locator pin engages the locator hole in the system board Reverse steps 5 on page 75 through 14 on page 75 to replace the components that were removed...

Page 87: ...can cause false errors and symptoms 2 For IBM devices not supported by this index refer to the manual for that device 3 Always start with General checkout on page 17 4 Some tables have more than two columns in those instances more than one column on the left is required to describe the error symptom Take the action or replace the FRU suggested first in the list of the right hand column then try th...

Page 88: ...m board 1 1 4 BIOS PROM checksum failed v System board 1 2 1 Programmable Interval Timer failed v System board 1 2 2 DMA initialization failed v System board 1 2 3 DMA page register write read failed v System board 1 3 1 first 64K RAM test failed 1 DIMM 2 System board 2 1 1 Secondary DMA register failed v System board 2 1 2 Primary DMA register failed v System board 2 1 3 Primary interrupt mask re...

Page 89: ...led v System board 3 2 3 Math coprocessor test failed 1 Optional microprocessor 2 Microprocessor 3 System board 3 2 4 Failure comparing CMOS memory size against actual 1 DIMM 2 Battery 3 System board 3 3 1 Memory size mismatch occurred 1 DIMM 2 Battery 3 System board 3 3 2 I2C bus error occurred v System board 3 3 3 No memory installed 1 Install or reseat the memory modules 2 DIMMs 3 System board ...

Page 90: ... from externalized port to system board 3 System board 011 XXX 001 Failed COM2 serial port test 1 Check loopback plug connected to externalized serial port 2 Check cable from externalized port to system board 3 System board 014 XXX 000 Failed parallel port test v System board 015 XXX 001 USB interface not found board damaged 1 System board 015 XXX 015 Failed USB external loopback test 1 Make sure ...

Page 91: ...System board 089 XXX 002 Failed optional microprocessor test 1 Verify microprocessor 2 is installed and seated correctly 2 Verify BIOS code is at latest level 3 Microprocessor 2 4 System board 201 XXX 0nn Failed memory test 1 DIMM Location slots 1 6 where nn DIMM location Note nn 1 DIMM 1 2 DIMM 2 3 DIMM 3 4 DIMM 4 5 DIMM 5 6 DIMM 6 2 System board 201 XXX 999 Multiple DIMM failure see error text 1...

Page 92: ...o the RAID logical array 1 Hard disk drive 2 2 System board 301 XXX 000 Failed keyboard test v Keyboard v System board 302 XXX 000 Failed mouse test v Mouse v System board 405 XXX 000 Failed Ethernet test on controller on the system board 1 Verify that Ethernet is not disabled in BIOS 2 System board 405 XXX 00n Failed Ethernet test on adapter in PCI slot n 1 For n 0 system board 2 For n 0 adapter ...

Page 93: ...14 DevID 0302 Error Data This message indicates that a PCI Bus 02 parity error occurred at the recorded time All of the SMI handler message codes are listed in the following table Note The message codes in the following table do not include leading or trailing zeros Note See System on page 100 to determine which components should be replaced by a field service technician SMI message code Suggested...

Page 94: ...eat the component and replace it if necessary The most likely cause of the symptom is listed first Note See System on page 100 to determine which components should be replaced by a field service technician CD ROM drive problems Symptom FRU action CD ROM drive is not recognized 1 Verify that v The IDE channel to which the CD ROM drive is attached primary or secondary is enabled in the Configuration...

Page 95: ...Symptom FRU action A problem occurs only occasionally and is difficult to detect 1 Verify that v All cables and cords are connected securely to the rear of the server and attached options v When the server is turned on air is flowing from the rear of the server at the fan grill If there is no airflow the fan is not working This causes the server to overheat and shut down v Ensure that the SCSI bus...

Page 96: ...interrupt SMI replace the DIMM v If the DIMM was disabled by the user or by POST a Start the Configuration Setup Utility program b Enable the DIMM c Save the configuration and restart the server 3 DIMM 4 System board Note See System on page 100 to determine which components should be replaced by a field service technician Microprocessor problems Symptom FRU action The server emits a continuous ton...

Page 97: ... Undetermined problems on page 97 The monitor works when you turn on the server but goes blank when you start some application programs 1 Verify that v The application program is not setting a display mode higher than the capability of the monitor v The primary monitor cable is connected to the C2T device breakout cable v You installed the necessary device drivers for the applications 2 If you hav...

Page 98: ...s installed correctly v You have not loosened any other installed options or cables v You updated the configuration information in the Configuration Setup Utility program Whenever memory or an option is changed you must update the configuration 2 Option you just installed An IBM option that used to work does not work now 1 Verify that all of the option hardware and cable connections are secure 2 I...

Page 99: ... you are using an ACPI or non ACPI operating system If you are using a non ACPI operating system a Press Ctrl Alt Delete b Turn off the system by holding the power control button for 4 seconds c If server fails during BIOS POST and power control button does not work remove the AC power cord 2 If the problem remains or if you are using an ACPI aware operating system suspect the system board Note Se...

Page 100: ...the following error codes x can be any number or letter Note See System on page 100 to determine which components should be replaced by a field service technician Error code symptom FRU action 062 Three consecutive startup failures using the default configuration 1 Run the Configuration Setup Utility program 2 Battery 3 System board 4 Microprocessor 101 102 System and processor error v System boar...

Page 101: ...oard 289 DIMM disabled by POST or user 1 Run the Configuration Setup Utility program if the DIMM was disabled by the user 2 Disabled DIMM if not disabled by user 3 System board 301 Keyboard or keyboard controller error 1 Keyboard 2 System board 303 Keyboard controller error v System board 602 Invalid diskette boot record 1 Diskette 2 Diskette drive 3 Cable 4 System board 662 Diskette drive configu...

Page 102: ...un diagnostics 3 Hard disk drive 4 SCSI backplane 5 Cable 6 System board 2462 Video memory configuration error 1 Video adapter if installed 2 System board 5962 IDE CD ROM drive configuration error 1 Run the Configuration Setup Utility program 2 CD ROM drive 3 CD ROM power cable 4 IDE cable 5 System board 6 Battery 8603 Pointing device error 1 Pointing device 2 System board 0001200 Machine check ar...

Page 103: ...technician Error code symptom FRU action 1xxx Microcode checksum error 1 ServeRAID controller 2xxx Code DRAM error 1 Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers 2 ServeRAID controller 3000 31xx Code DRAM error 1 Install download jumpers flash latest level BIOS and firmware for controller Remove jumpers 2 ServeRAID controller 3200 Code DRAM error 1 In...

Page 104: ...ler on the server 9xxx thru BZxx SCSI bus error caused by cables termination defective drives etc Z refers to the specific channel or channels that cause the error 1 Follow indications at POST ISPR error procedures Follow those instructions before continuing with the next steps listed in this index 2 SCSI cable 3 SCSI backplane 4 Hard disk drive 5 ServeRAID controller EFFE Firmware code corrupt or...

Page 105: ...R code as indicated in the following table Note ServeRAID 4H controllers have 4 channels ServeRAID 4L and 4Lx controllers have only one channel and ServeRAID 4M and 4Mx controllers have 2 channels ServeRAID 5i controllers have no channels The ServeRAID 5i uses the channel connectors of the onboard integrated SCSI controller Table 2 SCSI identifier SCSI Channel Code z Descriptions 1 Channel 1 2 Cha...

Page 106: ...time attached to channel identified in step 2a and restart each time to determine which drive is causing the problem d Replace SCSI cable attached to channel identified in step 2a e Replace backplane attached to channel identified in step 2a 3 If original ISPR code is still present after disconnecting all SCSI cables and restarting perform the following actions until the error is no longer present...

Page 107: ...d correctly 3 Remove or disconnect the following devices one at a time until you find the failure turn on the server and reconfigure each time v Any external devices v Surge suppressor device on the server v Modem printer mouse or non IBM devices v Each adapter v Drives v Memory modules minimum requirement two 512 MB DIMMs Note Minimum operating requirements are a Power supply b System board c One...

Page 108: ...ion Type and version level v Hardware configuration Print print screen configuration currently in use BIOS level v Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they v Are the exact machine type and models v Have the same BIOS level v Have the same adapters attachments in the same locations v Have the same address ju...

Page 109: ...Chapter 8 Parts listing Type 7969 The following parts information is for the 326m Type 7969 servers 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Copyright IBM Corp 2002 2003 99 ...

Page 110: ...0 ECC all models except models 67x 68x 73P3236 CRU 20 Riser assembly 3 5V all models 25P3359 CRU 20 PC X Riser assembly all modesl except 56x 66x 67x 68x 25R9533 CRU 20 PC E Riser assembly optional 25R9535 CRU 21 Microprocessor 1 8 GHz 1M model 46x 32R2021 FRU 21 Microprocessor 2 0 GHz 1M models 55x 56x 32R2022 FRU 21 Microprocessor 2 2 GHz 1M models 65x 66x 67x 68x 32R2023 FRU 21 Microprocessor 2...

Page 111: ...x mechanical assembly 1 v PCI card support bracket 1 v Power light pipe 1 v Rear light pipe 1 v Screws 10 v Screws slotted M3 5 18 v System board rubber feet support 4 v System board shield 1 32P1926 FRU Nameplate all models 25R5578 CRU Rail kit non hot swap hard disk drive models 46x 82x 92x 32P1928 CRU Rack mounting kit 1U all models 24P1121 CRU Service label all models 25R5576 CRU Service label...

Page 112: ...a and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland In...

Page 113: ...ntilles Nicaragua Panama Peru Philippines Taiwan United States of America Venezuela 24P6858 Korea Democratic People s Republic of Korea Republic of 34G0232 Japan 36L8880 Argentina Paraguay Uruguay 49P2078 India 49P2110 Brazil 6952300 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador...

Page 114: ...104 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 115: ...information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the documentation that comes with your system That documentation includes...

Page 116: ...lanetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for support telephone numbers or in the U S and Canada call 1 800 IBM...

Page 117: ...ses hazards to the customer or that makes the equipment unsafe v Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position v Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine v Keep your tool case away from walk areas so that other people will not trip over it v ...

Page 118: ... the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position v If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the...

Page 119: ...n guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present v Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock v Explosive hazards such as a damaged CRT face o...

Page 120: ...en you are wearing a wrist strap v Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices v Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD da...

Page 121: ...ly wired and grounded electrical outlet v Connect to properly wired outlets any equipment that will be attached to this product v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device...

Page 122: ...UTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device v Use of controls or adjustments or performance of procedures other than those specified herein might r...

Page 123: ...o remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you su...

Page 124: ...Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 114 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 125: ...das e aterradas v Conecte todos os equipamentos ao qual esse produto será conectado a tomadas corretamente instaladas v Sempre que possível utilize apenas uma das mãos para conectar ou desconectar cabos de sinal v Nunca ligue qualquer equipamento quando existir evidência de danos por fogo água ou na estrutura v Desconecte cabos de alimentação sistemas de telecomunicação redes e modems antes de abr...

Page 126: ...correio para a IBM Instrução 3 PRECAUCIÓN Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra ítica transmissores etc estiverem instalados observe o seguinte v Não remova as tampas A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser Nenhuma peça localizada no interior do dispositivo pode ser consertada v A utilização de...

Page 127: ... dispositivo assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica 1 2 Instrução 8 CUIDADO Nunca remova a tampa de uma fonte de alimentação ou de qualquer peça que tenha esta etiqueta afixada Níveis perigosos de voltagem corrente e energia estão presentes em qualquer componente que tenha esta etiqueta afixada Nenhuma peça localizada no interior desses compon...

Page 128: ...Instrução 10 CUIDADO Não coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack 118 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 129: ...Appendix B Related service information 119 ...

Page 130: ...120 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 131: ...Appendix B Related service information 121 ...

Page 132: ...122 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 133: ...Appendix B Related service information 123 ...

Page 134: ...124 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 135: ...Appendix B Related service information 125 ...

Page 136: ...ment connecté à ce produit v Lorsque cela est possible n utilisez qu une seule main pour connecter ou déconnecter les câbles d interface v Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels v Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relie...

Page 137: ...ON Si des produits laser sont installés tels que des unités de CD ROM ou de DVD des périphériques contenant des fibres optiques ou des émetteurs récepteurs prenez connaissance des informations suivantes v N ouvrez pas ces produits pour éviter une exposition directe au rayon laser Vous ne pouvez effectuer aucune opération de maintenance à l intérieur v Pour éviter tout risque d exposition au rayon ...

Page 138: ... isoler totalement l unité du réseau électrique débranchez tous les cordons d alimentation des socles de prise de courant 1 2 Notice n 8 ATTENTION N ouvrez jamais le bloc d alimentation ou tout élément sur lequel e apposée l étiquette ci dessous Des tensions et des courants dangereux sont présents à l intérie de tout composant sur lequel est apposée cette étiquette Ces éléments ne peuvent pas être...

Page 139: ...Notice n 10 ATTENTION Ne posez pas d objet dont le poids dépasse 82 kg sur les unités montées en armoire Appendix B Related service information 129 ...

Page 140: ...ordnungsgemäß geerdetem Schutzkontakt anschließen v Signalkabel möglichst einhändig anschließen oder lösen v Keine Geräte einschalten wenn die Gefahr einer Beschädigung durch Feuer Wasser oder andere Einflüsse besteht v Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem öffnen des Gehäuses zu unterbrechen Es sei denn dies ist in den zugehö...

Page 141: ...ke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes v Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefährlicher Laserstrahlung führen Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden müssen Die Verkleidung des CD ROM Laufwerks nicht öffnen v Steuer und Einstellelemente sowie Verfahren nur entsprechend de...

Page 142: ...en muß sichergestellt werden daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 1 2 Hinweis 8 ACHTUNG Die Abdeckung oder eine Komponente eines Netzteils die wie nachfolgend aufgeführt gekennzeichnet ist darf keinesfalls entfernt werden In Komponenten die so gekennzeichnet sind können gefährliche Spannungen anliegen In diesen Komponenten sind keine Teile vorhanden die vom Benutzer gewar...

Page 143: ...Hinweis 10 ACHTUNG Keine Gegenstände die mehr als 82 kg wiegen auf Rack Einheiten ablegen Appendix B Related service information 133 ...

Page 144: ...cchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza v Quando possibile collegare o scollegare i cavi di segnale con una sola mano v Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa v Scollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem p...

Page 145: ...izioni nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unità DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue v Non rimuovere i coperchi L apertura dei coperchi di prodotti laser può determinare l esposizione a radiazioni laser pericolose All interno delle unità non vi sono parti su cui effettuare l assistenza tecnica v L u...

Page 146: ...all unità accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 1 2 Avviso 8 ATTENZIONE Non togliere mai il coperchio di un alimentatore o qualsiasi parte su cui è posta la seguente etichetta Tensioni pericolose corrente e livelli di energia sono presenti all interno del componente su cui è posta questa etichetta All interno di questi componenti non vi sono ...

Page 147: ...Avviso 10 ATTENZIONE Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack Appendix B Related service information 137 ...

Page 148: ...138 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 149: ...Appendix B Related service information 139 ...

Page 150: ...140 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 151: ...Appendix B Related service information 141 ...

Page 152: ...142 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 153: ...Appendix B Related service information 143 ...

Page 154: ...ión con un cableado correcto cualquier equipo que vaya a estar conectado a este producto v Si es posible utilice una sola mano cuando conecte o desconecte los cables de señal v No encienda nunca un equipo cuando haya riesgos de incendio de inundación o de daños estructurales v Desconecte los cables de alimentación sistemas de telecomunicaciones redes y módems conectados antes de abrir las cubierta...

Page 155: ...o o la legislaciín local Declaración 3 PRECAUCIÓN Cuando instale productos láser como por ejemplo CD ROM unidades DVD dispositivos de fibra íptica o transmisores tenga en cuenta las advertencias siguientes v No retire las cubiertas Si retira las cubiertas del producto láser puede quedar expuesto a radiaciín láser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento...

Page 156: ...ispositivo asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín 1 2 Declaración 8 PRECAUCIÓN No retire nunca la cubierta de una fuente de alimentación ni ninguna pieza que tenga adherida la etiqueta siguiente Existen niveles perjudiciales de energía corriente y voltaje en los componentes que tienen adherida esta etiqueta Dentro de estos componentes no existe ningu...

Page 157: ...Declaración 10 PRECAUCIÓN No coloque ningún objeto que pese más de 82 kg 180 libras encima de los dispositivos montados en bastidor Appendix B Related service information 147 ...

Page 158: ...148 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 159: ... OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodic...

Page 160: ...the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or both Linux is a trademark of Linus Torvalds in t...

Page 161: ...include user manuals or all program functionality Product recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which may contain lead and copper beryllium alloys that require special handling and disposal at end of life Before this unit is disposed of these materials must be removed and recycled or discarded accordin...

Page 162: ...orized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesire...

Page 163: ...as been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product...

Page 164: ...154 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 165: ...84 replacing 65 specifications 4 Class A electronic emission notice 152 completing the installation 53 components adapter 36 hot swap drive 40 major locations 31 memory module 43 microprocessor 46 non hot swap drive 41 system board location 73 configuration Ethernet 12 LSI Logic Configuration Utility 11 ServeRAID programs 11 configuration updating server 54 Configuration Setup Utility program 11 c...

Page 166: ...ware updating 14 forgotten password bypassing 26 formatting a hard disk 13 front connectors 57 front view 5 G Gigabit Ethernet connectors 7 grease thermal 61 H hard disk drive activity LED 5 6 hot swap installing 40 preinstallation steps 40 SCSI IDs 39 non hot swap installing 41 status LED 6 39 types supported 39 hardware problems 19 heat output specifications 4 I IDE connectors 70 important state...

Page 167: ...152 FCC Class A 152 notices and statements 3 O online publications 2 operator information panel 5 replacing 64 option connecting external 57 installing 29 option continued problems 88 P parts listing 99 password clear CMOS jumper 26 override 26 PCI X buses 33 PCI X expansion slots 33 pin number assignments Ethernet 58 serial 58 USB 58 video 58 pointing device problems 85 port connectors 71 Etherne...

Page 168: ...ssages 83 software problems 90 specifications 3 starting LSI Logic Configuration Utility 13 starting diagnostic programs 20 22 statements and notices 3 status LEDs Ethernet 7 hard disk drive 6 39 server 6 system board 72 switches and jumpers 74 system board connectors adapters 73 battery 73 DIMMs 42 external ports 71 internal cables 70 microprocessors 73 jumper blocks 74 LEDs 72 replacing 75 syste...

Page 169: ...W Web site IBM server products 1 IBM support 24 27 45 Index 159 ...

Page 170: ...160 326m Type 7969 Hardware Maintenance Manual and Troubleshooting Guide ...

Page 171: ......

Page 172: ... Part Number 39Y5092 Printed in USA 1P P N 39Y5092 ...

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