Memory
problems
Symptom
Suggested
action
The
amount
of
system
memory
displayed
is
less
than
the
amount
of
physical
memory
installed.
Make
sure
that:
v
The
DIMMs
are
seated
correctly.
v
You
have
installed
the
correct
type
of
memory.
v
If
you
changed
the
memory,
you
updated
the
memory
configuration
in
the
Configuration/Setup
Utility
program.
v
All
banks
of
memory
are
enabled.
The
server
might
have
automatically
disabled
a
memory
bank
when
it
detected
a
problem,
or
a
memory
bank
might
have
been
manually
disabled.
Look
in
the
POST
error
log
for
error
message
289:
v
If
the
DIMM
was
disabled
by
a
system-management
interrupt
(SMI),
replace
the
DIMM.
v
If
this
error
remains,
replace
the
DIMM.
If
the
problem
remains,
call
for
service.
Microprocessor
problems
Symptom
Suggested
action
The
server
emits
a
continuous
tone
during
POST.
The
startup
(boot)
microprocessor
is
not
working
correctly.
Verify
that
the
startup
microprocessor
is
seated
correctly.
If
it
is,
replace
the
startup
microprocessor.
Note:
If
only
one
microprocessor
is
installed,
it
must
be
in
socket
1
(connector
U1).
For
socket
location
and
installation
instructions,
see
“Installing
an
additional
microprocessor”
on
page
23.
If
the
problem
remains,
call
for
service.
Monitor
problems
Some
IBM
monitors
have
their
own
self-tests.
If
you
suspect
a
problem
with
your
monitor,
see
the
information
that
comes
with
the
monitor
for
instructions
for
testing
and
adjusting
the
monitor.
If
you
cannot
diagnose
the
problem,
call
for
service.
Symptom
Suggested
action
The
screen
is
blank.
Make
sure
that:
v
The
server
power
cord
is
connected
to
the
server
and
a
working
electrical
outlet.
v
The
monitor
cables
are
connected
correctly.
v
The
monitor
is
turned
on
and
the
brightness
and
contrast
controls
are
adjusted
correctly.
Important:
In
some
memory
configurations,
the
3-3-3
beep
code
might
sound
during
POST,
followed
by
a
blank
monitor
screen.
If
this
occurs
and
the
Boot
Diagnostic
Screen
or
QuickBoot
Mode
feature
on
the
Start
Options
menu
of
the
Configuration/Setup
Utility
program
is
enabled
(its
default
setting),
you
must
restart
the
server
three
times
to
force
the
BIOS
to
reset
the
configuration
to
the
default
configuration
(the
memory
connectors
enabled).
If
the
problem
remains,
call
for
service.
Only
the
cursor
appears.
Call
for
service.
The
monitor
works
when
you
turn
on
the
server,
but
the
screen
goes
blank
when
you
start
some
application
programs.
Make
sure
that:
v
The
primary
monitor
cable
is
connected
to
the
video
connector.
v
You
have
installed
the
necessary
device
drivers
for
the
application
programs.
If
the
problem
remains,
call
for
service.
Chapter
5.
Solving
problems
49
Summary of Contents for 326m - eServer - 7969
Page 3: ...eServer 326m Type 7969 Installation Guide ...
Page 14: ...xii eServer 326m Type 7969 Installation Guide ...
Page 22: ...8 eServer 326m Type 7969 Installation Guide ...
Page 48: ...34 eServer 326m Type 7969 Installation Guide ...
Page 80: ...66 eServer 326m Type 7969 Installation Guide ...
Page 81: ......
Page 82: ... Part Number 40K0994 Printed in USA 1P P N 40K0994 ...
