I&A SYSTEM Smart Page 26 User Manual Download

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Bad power adaptor:

Please contact I&A System Reseller for replacement of the adaptor.

When the value of the printer driver is not “Online” but “Offline”:

Change the setting to “Online”.

When the USB cable for printer transfer is off or the connection is bad:

Check the connection of the cable between PC and the printer.
Make the USB cable connection again.

Bad USB cable for printer transfer:

Change the USB cable.

If the selected printer is different model rather than SMART:

Select SMART to print.

Wrong port setting of the printer driver:

Check the port setting of the printer driver whether it is USB port or not.

No ribbon in the printer or printer in error mode:

Install ribbon in the printer or resolve the error.

Too long power or transfer cable (more than 1.5M):

Use the cable provided with the printer.

When USB transfer port of PC is down:

Restart your PC.

Summary of Contents for Smart

Page 1: ...XG User Manual Smart Smart Dual Card Printer ...

Page 2: ...ks or registered trademarks are marks of their respective holders Smart Design is a trademark of I A System Return Materials Authorization In order to make a warranty claim you must contact an I A System Reseller You will be responsible for packaging the printer for shipment and the costs of shipping and insurance of the printer from the point of use of the printer to the I A System Reseller The I...

Page 3: ...ds 2 3 Installation the Printer Driver 2 4 Test Printing 2 5 Changing a Ribbon and Cleaning Roller 3 Checking and changing the Printer Properties 3 1 Checking the Printer Properties 3 2 Changing the Printing Setting 3 3 Changing the Printer Properties 4 Troubleshooting 4 1 Card Transfer 4 2 Printing Quality 4 3 Magnetic Stripe Encoder 4 4 General Operation 5 Printer Specification 6 7 8 9 10 12 14 ...

Page 4: ...ust Card Thickness Figure 14 Holding the Cards Figure 15 Push the stack back and forth Figure 16 Restore the card stack Figure 17 Placing the cards and close the hopper cover Figure 18 Connect the Power Cord Figure 19 CD Loading Figure 20 Driver Install Guide Figure 21 Driver Installation Figure 22 Printer Turn ON Figure 23 No not this time Figure 24 Install the software automatically Figure 25 Co...

Page 5: ...bon Quality Figure 36 Side Media Figure 37 Sharing Printer Figure 38 Port Figure 39 Advanced Figure 40 Color Figure 41 Print Quality Trouble Example 1 Figure 42 Print Quality Trouble Example 2 Figure 43 Print Quality Trouble Example 3 Figure 44 Print Quality Trouble Example 4 Figure 45 Print Quality Trouble Example 5 18 20 20 21 21 20 19 22 22 24 24 24 25 24 22 ...

Page 6: ...e seen through LCD and most of the operations can be controlled by two LED buttons The following shows the external functional features found on your Smart Printer A B C D E F G HG Power Switch Power Connector USB Port Rear Card Outlet If necessary Top Cover Open Button External Contactless IC Encoding Position Hopper Input Hopper LED buttons LCD Show the process status Magnetic Contact IC Contact...

Page 7: ...s for printing 1 2 3 Stacker Card Output Hopper Collect the printed and or encoded cards 1 2 4 Card Thickness Control lever Adjust the cards thickness 1 2 5 Manual Card Output Wheel When a card is jammed the card can be out using this wheel by manually Information Most of the card jam error can be solved by controlling the front LED buttons So use this wheel when the problem is not solved by using...

Page 8: ... In this case please contact printer reseller 1 3 2 Ribbon Ribbon for printing 1 3 3 Disposable Cleaning Roller It removes dust in the surface of card to improve print quality before the card is printed It should be changed together with the Ribbon Caution This disposable cleaning roller is provided with the Ribbon If this is not changed print quality mighty be degraded Ribbon Cartridge Ribbon Dis...

Page 9: ...initialize Fail to the magnetic Read Write LED ON LED BLINKING ƒ SMART System Ready System is ready to print Press left button to see the printer setting information and press right button or Power ON OFF by software ƒ Ver X XX Initialize Under checking the printer s version and initializing ƒ SMART Printing Printing ƒ SMART Mag R W Reading or writing the data on Magnetic Stripe ƒ SMART Out of Rib...

Page 10: ...nstall the Ribbon and cleaning roller to the printer 2 1 1 Make the printer power OFF 2 1 2 Open the printer top cover by pressing the top cover open button 2 1 4 Prepare the ribbon before inserting it into the cartridge Refer to the illustration on the inside of the cartridge 2 1 3 Take out the ribbon cartridge Figure 5 Open Top Cover Figure 6 Take out the cartridge Figure 7 Prepare the ribbon ...

Page 11: ... Install the disposable cleaning roller to the ribbon cartridge 2 1 7 Peel the protective wrapper from the cleaning roller To avoid contamination always hold the cleaning roller Be careful of touching dust and contamination because it is adhesive Caution Do not use without peeling off the protective wrapper The cleaning roller do not perform its function ᶤ Figure 8 Install the ribbon Figure 10 Pee...

Page 12: ...g Cards This section shows how to load plastic cards into the Smart Printer 2 2 1 If the card hopper cover is closed open it 2 2 2 Adjust the card thickness with control lever Caution If the adjustment is not correct it will make some errors Use the type of cards appearing in the specification in this manual Always keep cards surface clean Figure 11 Install the ribbon cartridge Figure 12 Close Top...

Page 13: ...ant adhesive force These cards must be physically separated from each other before inserted into the feeder If not separated feeding or printing problems may occur 2 2 5 Restore the card stack to its original condition 2 2 6 Place the card to the input hopper and close the hopper cover Figure 14 Holding the cards Figure 15 Push the stack back and forth Figure 16 Restore the card stack Figure 17 Pl...

Page 14: ...heck the printer s power OFF 2 3 2 Connect the power cord and USB cable to the printer 2 3 3 Insert CD provided with the printer 2 3 4 Click Driver Install Guide Figure 18 Connect the power cord Figure 20 Driver Install Guide Figure 19 CD loading ...

Page 15: ... 3 6 Turn On the printer 2 3 7 Select No not this time and click Next 2 3 8 Select Install the software automatically and click Next Figure 21 Driver Installation Figure 22 Printer Turn ON Figure 23 No not this time Figure 24 Install the software automatically ...

Page 16: ...n Hardware Installation 2 3 10 Click Finish in Completing the Found New Hardware Wizard 2 3 11 Check I A SMART Card Printerºis generated in Printers and Faxes Figure 25 Continue Anyway Figure 26 Finish Figure 27 I A SMART Card Printer ...

Page 17: ...selecting General tab in I A SMART Card Printer properties window click Print Test Page button 2 4 3 Printer will start printing and on the screen it will be asked whether printing was successful If the printing is abnormal or printer error occurs you may execute test printing again after resolving the problem with the assistance of Trouble Shooting section Figure 28 Printer Properties Figure 29 P...

Page 18: ... quality is not guaranteed 2 5 1 Turn off the printer power 2 5 2 Open the top cover and then take out the ribbon cartridge 2 5 3 Separate bar 1 from the cartridge then bar 2 Lift up the ribbon bars in order of 3 and 4 2 5 4 Remove the used ribbon Set up the new ribbon and cleaning roller together with the reference of 2 1 Ribbon Setting 4 3 2 Figure 31 Ribbon Separation 1 ...

Page 19: ...rt Printer Properties go to Control Panel click right button on I A SMART Card Printer in Printers and Faxes Then select Properties When you select Properties in I A SMART Card Printer a window you can check and change the properties will be created as Figure 32 Figure 32 Checking the Printer PropertiesG ...

Page 20: ...n Caution Default value is recommended in advanced option If you want to change the value please contact I A System Reseller 3 2 1 2 Paper Ribbon Quality tab You can set the type of paper ribbon and quality as Figure 35 Paper Tray Select tray and card type option SMART has only one hopper and supports only CR 80 type card You need not to change default value in this option Ribbon You can see the t...

Page 21: ... only with color ribbon Dither There are 3 possible selections Threshold Random and Diffusion Dither Select Diffusion Dither for high quality 3 2 1 3 Side Media tab You can set the printing side and printing mask Print Side You can select one side printing or both Sides printing Front Back The previously defined mask standard smartcard magnetic etc can be applied to front or back side 3 3 Changing...

Page 22: ...etting Priority order Spool and etc are available in Advanced tab Advanced setting follows MS Windows standard If you want to change the setting refer to the Window manual It is recommended to maintain default value 3 3 4 Color Management tab In Color management tab you can select color management profile fit to the printer SMART uses color profile to express optimal color The default profile is i...

Page 23: ...switch or manual transfer wheel Check the followings if transfer related problems occur frequently Non standard cards or bad cards Change the cards When the transfer roller or printing roller is stained with dirt Remove the dirt with the cleaning kit Wrong printing position setting Please contact I A System Reseller When operating temperature and humidity is out of the acceptable operating limit o...

Page 24: ...ad Damaged printer head surface Please contact I A System Reseller for replacement 4 2 3 The print is not clear or is uneven Uneven or bad card surface Change the card Too high or low value of the depth of color Please contact I A System Reseller The default value of the depth of color for your printer needs to be changed When the printer head is stained with dirt Clean the printer head 4 2 4 The ...

Page 25: ...ange the card 4 4 General Operation 4 4 1 Ribbon is torn while printing Open the top cover and take out the cartridge After putting the broken pieces on together install the cartridge again Check the followings if this kind of problem occurs frequently Non standard card Uneven card surface etc Change the card Too high value of the depth of color Please contact I A System Reseller The default value...

Page 26: ...USB cable connection again Bad USB cable for printer transfer Change the USB cable If the selected printer is different model rather than SMART Select SMART to print Wrong port setting of the printer driver Check the port setting of the printer driver whether it is USB port or not No ribbon in the printer or printer in error mode Install ribbon in the printer or resolve the error Too long power or...

Page 27: ...olished PVC finish Dye Sublimation Resin Thermal Transfers Edge to Edge ISO CR 80 54mm x 86mm 2 12 x 3 38 0 38mm 15mil 1 0mm 40mil 32MB Color YMCKO max 144 cards hour Black Overlay KO max 360 cards hour Mono Black max 720 cards hour Printing Speed Color YMCKO 250 cards roll Black Overlay KO 600 cards roll Mono 1 200 cards roll Black Gold Silver Ribbon Capacity Hopper 90 cards Stacker 40 cards USB ...

Page 28: ...ocate the receiving antenna z Increase the separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected z Consult the dealer or an experienced radio TV technical for help z Only shielded interface cable should be used Finally any changes or modifications to the equipment by the user not expressly approved b...

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