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Physical dimension
Troubleshooting
Occasionally you may have problems while working with your power supply. This page provides solutions
to problems that prevent you from working with your power supply. You can find more troubleshooting
information in our support website at www.iameco.com/support. If you experience a problem with your
monitor, there is usually a simple and quick solution. If you encounter a problem, try to make a note of
what you did before the problem occurred. This will help you narrow down the possible causes of the
problem and then find the answers you need. Before calling for service, check the information in this
section to see if you can remedy any problems yourself. If you do need further assistance, please contact
your
iameco
™
dealer or visit our homepage at www.iameco.com
No DC output. The fan does not rotate
Follow these steps:
•
Please check whether the AC inlet plug is firmly plugged into the INLET socket.
•
Please check whether the wall socket or extension power cord is in normal condition.
•
Please check whether the main board socket (20+4 pin) is firmly plugged in.
The fan rotated but then stopped, the system hangs without response
Follow these steps:
•
Please check whether all peripheral connectors are firmly plugged on the devices, such as hard disk,
CD-ROM/DVD-Drive.
•
If an offset or revise plug happened, please unplug the AC power source, re-plug the socket, then wait
for at least 60 seconds, plug in the AC power source and try again.
If the power supply still does not power up after checking the above instruction, please send the unit back
to your dealer or retailer for after service.
Repair of your iameco
™
power supply
This power supply has no user-serviceable parts. Do not attempt to open it. This may cause an electric
shock or a fire. Only authorised
iameco
™
service personnel should remove the casing, by doing so you
invalidate your warranty! If the warranty seal is broken this will invalidate your warranty.
If an unauthorised person opens your power supply, you risk damaging your equipment, and such damage
is not covered by the limited warranty on your power supply. All spare parts are available from
iameco
™
and can only be installed by official service centres. Visit www.iameco.com for updated information. In
many cases, your power supply may not need repair. Before you contact us, please consult the
troubleshooting section to see if you can easily remedy the problem yourself. You can find the addresses
of
iameco
™
service centres in page no 16.
