Question:
I have a problem with detecting the docking station in my USB-C / USB 3.0 port on my laptop /
tablet.
Answer:
The problem may be the outdated drivers for the USB-C / USB 3.0 port on your laptop / tablet.
Please install the latest USB-C / USB 3.0 chipset drivers in your laptop / tablet.
Question:
The LAN port does not work or operates at only 10/100 Mbps.
Answer:
Check all wiring between the docking station and the active element and push the RJ-45
connectors. Also, you can replace the Ethernet cable between the docking station and and the active
network element (HUB, Switch, Router) for a certified one.
Question:
Can I get more detailed information about docking station problems?
Answer:
Surely, you can find useful information on our website www.i-tec-europe.eu on the “FAQ” tab of
this product or on http://www.displaylink.com/support/knowledgebase.php, or contact our technical
support: [email protected].
In case of any questions or problems with the docking station, contact our technical support:
[email protected].
